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Beoordeeld met 1 van de 5 sterren

Vava 'Outlet' items carry a very different return policy, one not clearly defined on the manufacturer's webpage. One section (conveniently located directly under 'Add to Cart') states 'Complimentary S... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered two of the SSD touch external hard drives. Encryption depends on a VAVA application. Howeover once Mac OSX update to Monterey the app stopped recognizing both SSD's. They said there were wor... Toon meer

Beoordeeld met 1 van de 5 sterren

I was one of first few purchasers of the Vava Chroma ultra short projector. It's been a complete disaster. You never know when it works and when it doesn't and sometimes stops working in the middle of... Toon meer

Beoordeeld met 2 van de 5 sterren

Disappointed Disappointed. Baby monitor camera worked well for 7 months. Unfortunately it was 2 weeks after 12 month warranty as it wasn't used initially. Contacted Vava as I couldn't find a replacem... Toon meer

Bedrijfsgegevens

  1. Elektronicawinkel
  2. ook in
  3. Elektronicabedrijf
  4. Hifi-winkel

Informatie afkomstig van verschillende externe bronnen

VAVA is a beautifully designed compact speaker and headphone brand.


Contactgegevens

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TrustScore 1 uit 5

74 reviews

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Alle reviews

(74)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Thumbs down

Do yourself a favor a stick with a known company. Like being lied to about your item shipped date? Like the feeling of uncertainty that comes with being lied to and having spent more than $2000 on a product? Like receiving your purchase a month late? Like receiving a defective item then being asked to send a dozen videos to prove it? They will give you the run-around like they have no shame whatsoever. Go with the P2...I should have.

21 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Give it a miss. There's much better systems out there

Supported the 4 pack VAVA Home Cam at the beginning via a well known start up site and waited a long time for them to finally arrive. Product itself looks great apart from the stick on QR code.
Now I've had it for a while, I'd definitely not recommend. I'm not sure where they got hundreds of 5 star reviews from on their site but that's not been my experience or from searching other reviews online.

Customer support and technical support is effectively non existent for the cams plus there is no instruction manual available on the site.

App and features are very basic with few customisable features. It would be great to just be able to turn on or off.

Battery life is nowhere near as good as advertised.

PIR is not consistent and there's a delay between detection and recording.

Sound quality is very poor and feedback is horrendous.

Additional parts like external cover solar charger are not available to purchase.

Microphone and audio for 2 way talking is sub par and not worth the effort.

App shows NAS capabilities but no instructions how to do it in App or online.

Wish I'd waited for reviews and did more research for other products that are available out there by better, well known, established companies. I'll be buying one of these systems in future and additionally as I've been burned on a couple of other items bought on this well known start up site I won't be using that again either.

Terms of service also mention a company at the end and after a little digging they also have really bad reviews.

Avoid and go elsewhere. Its worth it to research first and look for independent reviews of confirmed purchases

10 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had dual dash cam hardwired into my…

I had dual dash cam hardwired into my car. The camera constantly needs to be reset. It never connects. I figured this out 18 days later. Had I been in an accident I would have no record of it. I spent a lot of money getting it wired into my car and it is junk.

9 december 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Do not buy a 4k projector from VAVA

Do not buy from VAVA. I placed an order 2 weeks ago for a $2,800 projector. My account was charged and order accepted. The reps are nice but crm is horrible. Save your time and buy from a reputable brand.

After waiting for multiple weeks they finally shipped the projector which has been absolutely fantastic. This is a great deal and a great device but the runaround and lack of information on the order itself was not appreciated.

26 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very Poor Logistics and Communication

No tracking available after putting an order. No visibility on when the order will be fulfilled or even if the product is actually in stock. Very poor communication from support only being able to explain that this is normal to not have any tracking as it may take up to 9 days to fulfill the order. Very bad e-commerce logistics and service.

11 september 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

VAVA Home Cam system with 2 wireless cameras that don't work!

Purchased a VAVA Home Cam system with 2 wireless cameras back in January 2019, received in Dec 2019 and finally had a chance to install in my Florida condo in Mar 2020. System advertised a 1 yr battery life on the wireless cameras which after 60 days have now died. Given I live in Toronto and with current COVID-19 travel restrictions between Canada and the US, I am unable to get back down to my unit to change my cameras from wireless installation to now having to plug into an electrical outlet to keep a constant charge. I have reached out to the VAVA customer team numerous times expressing my disappointment in their lack of delivering what their product offering stated clearing on Indiegogo that this wireless cameras have a 1 yr battery life. They have now informed me they will NOT honour a replacement for this underperforming cameras as they do not have replacement parts and can only offer me a $129US partial refund (I invested $334US). Just not acceptable as I would NOT recommend this product to anyone looking for a wireless camera system and remotely away from where the system is to have the system run effectively. Now looking @ a replacement system that delivers on a wireless solution to meet my needs.

26 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Two monitors neither worked correctly!!

I really wanted to love this monitor, and for the price, I should have! We had a summer infant monitor for over two years that was half the price, and honestly it worked better right out of the box then this monitor. The first monitor we got had a “poor connection” message (alert) on the screen no matter how far from the camera we were. So, I had to exchange it immediately after receiving it. Got the exchange and it seemed to work perfectly, from any where in the house we had a perfect signal. I was relieved! Then, nighttime came, and the picture quality was horrendous, almost completely black, couldn’t make out anything in our daughters room! Frustrating to say the least! So, within one week We’ve had two of these units and neither one works correctly! Returning, and going with another monitor. Do not waste your time or money on this junk!!

UPDATE*** A representative from this company has contacted me 3 times by email to bribe me with $ and gift cards to delete my review. I will not delete it, people need to know the good and the bad about a product, and my experience with this monitor was terrible, my review stands!

29 mei 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unreliable products, and complete lack of post-sales support.

Pledged for 6 VAVA Home Cams as part of their Kickstarter campaign. I was lucky enough to have these cams delivered eventually (many backers still have not received their cams), but they work nothing like advertised. Battery life is horrible (~2 weeks, not nearly the advertised 1 year), the cams keep losing the connection to the base station (so often they don't work at all), and when they do work, the cams have a couple of seconds startup delay in recording, due to which you're lucky if it catches the back of someone sneaking by. In addition, many of the promised features of the app are still absent... as is VAVA support. Refund requests are refused, and almost all questions asking for solutions about the above described problems are ignored.

15 februari 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No matter how good the products are...

No matter how good the products of a company may be, if they have bad support it's a bright red flag and wise to stay clear, which sadly seems to be the case with VAVA. My company contacted VAVA for a sales related issue and subsequently reached out via Twitter messaging, getting no response in both cases. Their products do seem good, making this all the more frustrating, but the lack of a support means we have to stay clear. Things may change in time but also they may not, so creating your own support ticket and seeing what happens might be wise before investing in them.

19 juni 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Another Kickstarter loser

Back the home cam on Kickstarter. So far the review in the comment section and a mess. The camera has a big lag time and the battery doesn't work for a year as the claim in the campaign. Not that I would know since they still haven't sent mine. They decided they aren't shipping anymore until they can figure out how to extend the battery life (but not any of the other issues).
I don't have high hopes.

30 april 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stay away from VaVa Dashboard CAM - worst support ever

Through Amazon I have bought a VaVa Dashboard Cam VA-VD005, the hardware is definitely interesting in specifications and design. But the accompanying APP software from VaVa is completely useless and is rated just over 2 in the Google Play Appstore. Worse is the support from VaVa, totally amateurs who understand nothing (or don't want to understand). mega long emails without reaction or results, i have given up and have to scrap the product. Keep you away from VaVa, it's a waste of money and time.

21 maart 2019
Review zonder uitnodiging

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