Ventrolla Reviews 

899
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company , stunning windows and fantastic crew of guys fitting them . Always on time and tidy in their work Andy V , Miles , Lewis , Nathan , Paul, Scott and Andy S . Would definitely recommend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Job was to renovate, pretty much rebuild, a ground floor bay window. Carl & Dean did a fantastic job. Final results are excellent and they kept disruption to a minimum and left the place secure and ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vensterinstallateur
  2. ook in
  3. Deurenwinkel
  4. Fabrikant
  5. Raambekledingwinkel
  6. Ramenleverancier
  7. Vastgoedonderhouder

Geschreven door het bedrijf

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

899 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(899)

55 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Never responded to a recent enquiry

Never responded to a recent enquiry to quote to replace some windows and previously when I asked for a written quote on another property it was never done and the person who called me just wanted to do everything over the phone....Lazy! A pity as the product looks good but lacking in customer service. First impression, last impression!

12 december 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Leo,

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We value your input and will review your concerns thoroughly. A member of our team will be in touch shortly to discuss this further and address your enquiry.

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Friendly and professional service

We had our windows fitted through a housing association. The windows are absolutely beautiful and give our flat a new lease of life! They're stylish, modern and block out day to day sounds.
Simon, Rob, James and Tyler delivered a friendly and professional service. Thank you so much

15 maart 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Emily,

We are very happy to hear you are satisfied with your new widows and that they’ve brought a fresh look and feel to your home. It’s fantastic that Simon, Rob, James, and Tyler provided such a friendly and professional service. We’ll be sure to pass on your kind words to them.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Repair to sash window

Very impressed with the whole experience. Very prompt response and professional in all respects. I had a sash window repaired and draught proofed. Derek was very helpful and carried out the work with minimal disruption. All rubbish was removed. Very positive experience.

13 december 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Linda Marsh,

We’re delighted to hear you were impressed with your experience and that Derek’s work met your expectations. Ensuring prompt, professional service with minimal disruption is our priority, so it’s wonderful to know we delivered. We truly appreciate your feedback and look forward to assisting you in the future.

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Draughtproofing casement windows

The work, which was all beautifully done, involved installation of 3 newly made casements in one window and draught proofing of 2 other windows all in an elderly listed house. It had to be good and was. Not a bit of rot escaped the notice of the team and all was remedied with patience and good humour. The team of James, Rob and Tyler were a pleasure to have around and very efficient.

5 december 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Rosemary,

Thank you so much for your fantastic review. We're so glad to hear that you're pleased with the work, especially given the challenges of working on an elderly listed house. It’s wonderful to know that James, Rob, and Tyler provided such excellent service, combining patience, efficiency, and a positive attitude.

We truly appreciate your trust in us and are thrilled to have met your expectations. If you need any further assistance, please don’t hesitate to reach out.

Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Confidence is high with this company

We are delighted with the sash double glazed window that was installed in an existing box frame. The company is efficient, easy to contact, pleasant to deal with and provided good prompt response to our queries. Their goal in achieving a very happy customer was achieved when they sent Rob, an excellent experienced fitter, to finish a couple of snags. We have every confidence in using this company again should we decide to proceed with the rest of the windows.

19 november 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Sue,

Thank you so much for your kind feedback. We’re thrilled to hear that you’re delighted with the sash double glazed window and that the installation process went smoothly. It’s great to know that our team, particularly Rob, helped address the snags and ensured you were completely satisfied.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

New doors

New doors, new home! Gosh, the thought of having to go through all of the rigmoral to get this organised was quite daunting, however, I needn’t have worried! With the help of Simon and Paul on the paperwork, Emma, Jennie and Tom on scheduling and invoicing, and James Rob and Tyler on the fitting and snagging I’m so pleased with the outcome. The doors open perfectly (better than before!) and are draft proofed to within and inch of their lives! Leaving the house gorgeously toasty in this freezing weather. I really wasn’t looking forward to having all this done, but the guys were very friendly and professional. Did a great job of problem solving, and left the place cleaner than they found it! Thank you so much team! This is the second time I have used Ventrolla, having had Toby fit the system in our windows previously and I am absolutely thrilled with the results! I will definitely be calling on Ventrolla should I need a similar service in future! Great job team!

29 november 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear LP,

Thank you so much for your wonderful feedback. We’re delighted to hear that you’re thrilled with your new doors and the overall experience. It’s great to know that our team, from paperwork to fitting, made the process smoother than expected. We truly appreciate your trust in us, and we’ll be sure to pass on your kind words to Simon, Paul, Emma, Jennie, Tom, James, Rob, and Tyler.

We look forward to working with you again in the future.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

The Ventrolla installation guys

The Ventrolla installation guys, Eddie and Dereck were very good. Efficient and effective they installed our windows and did a great job. They arrived on time worked hard were polite and very helpful.

28 november 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Peter,

We’re delighted to hear that Eddie and Dereck impressed you with their professionalism and hard work. Your feedback means a lot to us, and we’re thrilled you’re happy with the results. If you need anything in the future, please don’t hesitate to reach out

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Great windows and excellent work

Ventrolla are great to deal with. Their work is very good quality and our team (Carl Bentley and Mark) were excellent workers and very friendly and helpful).

20 november 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Lynne,

Thank you for your fantastic feedback. We’re so glad to hear that you were pleased with the quality of our work and that Carl and Mark provided excellent service. We’ll be sure to pass on your kind words to them.

If you need any further assistance, feel free to reach out.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

I thorough recommend Ventrolla in Bristol

Despite wet weather Rob, Ty and James were efficient, tidy and thorough. I can't thank them enough for replacing the rotten wood of my old windows. I thoroughly recommend Ventrolla.

28 november 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Mary,
Thank you so much for your kind words. We're thrilled to hear that Rob, Ty, and James provided such great service, even in the wet weather. It’s wonderful to know you’re happy with the replacement of your windows, and we truly appreciate your recommendation.

If you need anything else in the future, don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

I am so pleased with my new windows…

I am so pleased with my new windows which were fitted by Rob, James and Tyler. The team were prompt, efficient and friendly. They answered all my queries and respected my home which they left as clean and tidy as I could wish.

25 november 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Janice,

Thank you so much for your wonderful review. We’re delighted to hear that you’re pleased with your new windows and the service provided by Rob, James, and Tyler.

It’s great to know that the team’s efficiency, friendliness, and attention to detail made such a positive impression. Ensuring your home was left clean and tidy is always a top priority for us, and we’re thrilled that you felt well taken care of throughout the process.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Refurb in Helensburgh

After an initial hiccup with the survey, the work of refurbishing our period sash windows was undertaken by Alan McDowell and his colleagues, Allan and Kevin. I have to say that, both in execution and materials used, the standard of work was exceptional. The workers were punctual, friendly, polite and very knowledgeable about their product. And despite the inconvenience, the guys were more than happy to accommodate into their workflow an independent tradesman that we had contracted to fit lead window trays and mullion aprons. Moreover, notwithstanding clearly difficult personal circumstances, Alan McDowell made a point of attending to the job and our requirements with self-less dedication and great professionalism. We could not be happier with the work done and the guys who did it. Thank you Alan, thank you Ventrolla.

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Rob, James, & Tyler all turned up on time (about 7:45am-8am) all three days. They have done a great job with our sash windows and it was completed quickly! Thank you so much! All three gentlemen were lovely and nothing was ever too much trouble. Rob spoke to us about how they were fitted so that at a later date they can be painted with a final coat. Thank you all again.

13 november 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Nicole,

We're delighted to hear that Rob, James, and Tyler made the experience smooth and enjoyable for you. It’s great to know you’re happy with the work on your sash windows and the team explained the work thoroughly.
If we can help with anything else, please don't hesitate to reach out.

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, the work was of very good quality, hold tired windows now completely refurbished. I also found the team very helpful and professional

30 oktober 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Hi Barbara,

Thank you so much for your wonderful review.
We’re thrilled to hear that you’re pleased with the quality of the work and that your windows have been beautifully refurbished. Our team takes pride in providing helpful and professional service, so it’s great to know we met your expectations.

If there’s anything more we can do for you, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Ventrolla

Rob, James and Tyler are 3 hard working professional guys, they have fitted my whole house with new windows and were quick and tidy is the process, communication was spot on! Well done guys! No 4

4 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great job by Justin and Ventrolla

Just had our windows fitted and we are delighted by the service. The measuring up was well done, and easily, then once the windows were ready the fitting was excellent. Justin spent three days fitting the windows and was absolutely brilliant. His timing was spot on, very easy to have in the house, tidy and the fitting was perfect. He did a fantastic job and while the new windows were great his fitting of them and his attention to detail made the whole experience really easy with the finished product looking great.

30 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An excellent and professional company

From the very first encounter with the person who came to do a site visit, our experience with Ventrolla has been excellent. A totally unpressured quote was provided the day after the visit; questions were answered promptly and we were kept informed the whole time about how our windows were being made and when they were ready. The installation by Mark and Carl was excellent - they were professional and friendly and everything went very smoothly. I would thoroughly recommend the company.

8 oktober 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Sophie,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that from the initial site visit to the installation, everything went smoothly, and that our team, especially Mark and Carl, were able to provide a professional and friendly service.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Window Replacement

Tyler, James and Rob did a very professional job replacing my windows. They were polite and worked hard. I am very happy with the outcome. They are an asset to their company.

23 oktober 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Molly Elizabeth,

We’re thrilled to hear that Tyler, James, and Rob provided such a professional service and that you're happy with the results. I’ll be sure to pass along your compliments to them—they truly are an asset to our team.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Thank you for the brilliant work done…

Thank you for the brilliant work done by James, Rob and Tyler, very professional, working to a high standard, working hard to get the job done, very friendly and efficient. Thank you

22 oktober 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Lisa,

Thank you so much for your kind words. We're delighted to hear that James, Rob, and Tyler provided professional, high-quality service. I'll make sure to pass along your feedback to them. We really appreciate your support.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

I cannot praise this company enough.

I cannot praise this company enough.
The three window fitters Rob, James and Tyler did a wonderful job fitting my new windows, in spite of hold ups with the scaffolding company delaying progress.
They were professional, friendly, respectful and in my opinion went above and beyond. They left my property clean and tidy and I am delighted with the work. Thanks guys.🤩🙏

22 oktober 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Jayne,

Thank you so much for your kind words. We are thrilled to hear that Rob, James, and Tyler provided such excellent service and that you're happy with the work. I'll be sure to pass along your praise to the team—they’ll really appreciate it.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Sash windows in a listed building

The whole process of working with Ventrolla was simple. The came and looked at what we needed, their surveyor measured and when the windows were built Derek and Eddie fitted them quickly with very little mess. Would recommend to anyone.

3 oktober 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Joy,

Thank you for your fantastic feedback. We're glad to hear that the process was smooth and that Derek and Eddie did a great job with the installation. We truly appreciate your recommendation.

Kind Regards,
The Ventrolla Team

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