Ventrolla Reviews 

899
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company , stunning windows and fantastic crew of guys fitting them . Always on time and tidy in their work Andy V , Miles , Lewis , Nathan , Paul, Scott and Andy S . Would definitely recommend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Job was to renovate, pretty much rebuild, a ground floor bay window. Carl & Dean did a fantastic job. Final results are excellent and they kept disruption to a minimum and left the place secure and ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vensterinstallateur
  2. ook in
  3. Deurenwinkel
  4. Fabrikant
  5. Raambekledingwinkel
  6. Ramenleverancier
  7. Vastgoedonderhouder

Geschreven door het bedrijf

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

899 reviews

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4,8

Alle reviews

(899)

55 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Lovely job from the Ventrolla guys

Lovely job from the Ventrolla guys!
Our house is much warmer and quieter now they’ve refurbed the windows. Job done well and timely. Thanks Rob, James and Tyler!

14 oktober 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Frances Robins,

Thank you so much for your kind words. We're thrilled to hear that you're happy with the refurbishment and that your home is now warmer and quieter.

I'll be sure to pass your appreciation along to Rob, James, and Tyler—they’ll be delighted to know their efforts made a difference.

Kind Regards,
The Ventrolla Team.

Beoordeeld met 5 van de 5 sterren

Fantastic job

Simon the fitter was fantastic, very professional and careful. Our window has gone from unusable to a fully operational and draft proofed sash with the original glazing and beautiful slim glazing bars intact. Upstairs our oriel window casements had massive gaps and wouldn’t open or close properly - Damien our second fitter took almost 7mm of paint off and the refitted the windows with brushes to seal the with Simon. We are delighted with the result which again has enabled us to keep the original windows which are almost as good as new now. Thank you!

10 oktober 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Kirsty,

t’s wonderful to know that they were able to transform your sash window into a fully operational and draft-proofed feature while preserving the original glazing and slim bars.

We’re also pleased to hear that the work done on your original window casements met your expectations. Our team takes great pride in restoring original features, and your satisfaction means a lot to us.

Thank you once again for your kind words. If you need any further assistance or have additional questions, please don’t hesitate to reach out.

Best regards,
The Ventrolla team

Beoordeeld met 5 van de 5 sterren

Hardwood French Doors

Ventrolla recently designed, manufactured and installed a set of replacement hardwood French doors for my living room. The service was excellent throughout, from initial quotation, through detailed measurement survey, manufacture and finally installation. I was kept informed of progress throughout and had the opportunity to visit their works and see the doors in manufacture. I would have no hesitation in using their services again.

10 oktober 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear G Peattie,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us, from quotation through to installation.

It’s great to know that our communication and craftsmanship met your expectations, and we’re delighted you had the opportunity to visit our workshop and see the doors in progress.

We truly appreciate your kind words and look forward to the opportunity to work with you again in the future.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Very Professional Service

Paul and John not only did a wonderful job of fitting new sash and case windows but were polite, helpful, punctual and knowledgeable. They kept my flat and communal stair tidy and clean throughout the process and were considerate of my neighbours. The office staff were quick and informative whenever I asked questions before and after the fitting. Very impressed.

23 september 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Jean Cathro,

We’re delighted to hear that Paul and John did a fantastic job fitting your new sash and case windows.

It’s great to know they were polite, helpful, and respectful throughout the process, ensuring everything remained tidy and considerate of your neighbours. We also appreciate your kind words about our office staff; we strive to provide prompt and informative support at all stages of the project.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Rob, James and Tyler for Ventrolla

Rob, James and Tyler were sent by Ventrolla to renovate three sash windows and a French window for me this week. Their work was impeccable . They were punctual and all three hard-working, efficient, friendly and helpful. I could not praise them more highly. The job has been beautifully done.
Teresa Waugh, Ellicombe House, Minehead, Somerset.

8 oktober 2024
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Teresa,

Thank you for taking the time to share your experience! We’re delighted to hear that Rob, James, and Tyler did such an impeccable job renovating your sash windows and French window.

It’s great to know that their punctuality, hard work, and friendly demeanour made a positive impression on you. We take pride in our team’s dedication to quality and customer service, and your kind words mean a lot to us.

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Ventrolla Victorian cottage double glazing

Paul and Andy provided an excellent service. Every step of the installation was done in a competent, careful, and friendly manner.

I would recommend them without hesitation.

4 oktober 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear James,

We're thrilled to hear that Paul and Andy provided excellent service and made the installation process smooth and friendly. Your recommendation means a lot to us, and we’re glad you had such a positive experience. If you ever need anything in the future, don’t hesitate to reach out.

Kind Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Mumbles cottage 8 new…

An excellent experience of having 8 new sash and casement windows fitted by James, Rob and Tyler. They could not have been more professional and personable during the time working at out cottage in Mumbles. The workmanship and skill was of the highest quality, down to the small details of the install, all completed with care and consideration for our young family. We’re so happy to have gone with Ventrolla for this project, from start to finish, the highest professional service. We’re situated in a protected area and needed replica windows made, these feel they will stand the test of time and all the coastal weather will throw at them.

3 oktober 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Alex,

Thank you for sharing such a wonderful review. We’re delighted to hear that James, Rob, and Tyler delivered top-notch workmanship and care during your installation. It’s great to know you’re happy with the results, especially in such a unique setting. We truly appreciate your trust in Ventrolla for this important project.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

New pair of hardwood heritage sashes

We have just had our timber sash windows in out front bedroom, of our 2 up, 2 down, Victorian terrace refurbished by Ventolla. We had replacement hardwood sashes and heritage double glazed units. We are in a conservation area so we have to retain the timber looks. Mark and Carl arrived promptly at 8am and set about the job. They were great. Really nice friendly guys, did a cracking job and left the bedroom tidier than when they started ! The windows look great. Mark ran us through the process of how to remove them for painting .. looked surprisingly simple. Only install plus 1 day but they look great, room is definitely warmer and quieter and condensation was massively reduced. Would definitely recommend.

20 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Jonathan,

Thank you so much for your wonderful feedback. We're thrilled to hear that you're happy with the refurbishment of your timber sash windows. It's great to know that Mark and Carl made the experience positive and left everything tidy.
Thank you for choosing Ventolla, and for your recommendation. If you need anything else in the future, don't hesitate to reach out.

Kind regards,

The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Refurbished our windows 3Brecon House

Rob, James and Tyler worked tiresley to get the job done.
They were professional, arrived on time and cleaned up after each day !
They were extremely professional and we were very impressed at their workmanship and attitude. A credit to your Company.

9 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Annie Williams-Way,

Thank you for your kind review. We're delighted to hear that Rob, James, and Tyler made such a positive impression with their professionalism and workmanship. We’re proud to have them on our team, and it’s great to know that their hard work and attention to detail met your expectations.

If you need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us.

Kind regards,

The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Excellent installation

Excellent installation. Friendly, punctual and efficient installers, Toby, Jim and Andy. Well recommended

19 augustus 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Mr Corn,

We’re pleased to hear that Toby, Jim, and Andy provided a friendly, punctual, and efficient installation experience.

Thank you for your feedback.

Kind Regards,

The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

New Ventrolla windows…

Great work from Rob and James from Ventrolla over the last couple of days. Really efficient and tidy - hardly knew they were there. Replaced my old sad and cold windows with new warm and quiet new ones.

13 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Hi there,

Thank you so much for your kind words! We're thrilled to hear that Rob and James provided you with an efficient and tidy service, and that you're enjoying your new windows.

If you ever need anything else, don’t hesitate to reach out!

Kind regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Great job

Very prompt on the job.
Explained everything they were going to do.Rob James and Tyler were all
Clean tidy and professional in all aspects of the job.Two 10 foot sash windows now fitted correctly and open and stay open easily.Very happy customer.

11 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Debbie,

Thank you for your kind review! We're delighted to hear that you were happy with our service and installers, Rob, James and Tyler.

If you need anything else in the future, please don't hesitate to get in touch!

Kind regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Both fitters( Paul and Jlohn) were very professional, turned up on time, were respectful of the property, very diligent and did a great job.

9 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Alex,

Thank you for taking the time to share your experience! We pride ourselves on our conduct in our customers homes and are delighted to hear that you were happy with our fitters, Paul and John!

If there is anything else we can help you with in the future, then please do not hesitate to get in touch.

Kind regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

The system works !

Had two noisy sticky bedroom 12 pane sash windows replaced with double-glazed equivalents.
Huge improvement in sound appearance and usability.
But I thought people might be interested to know that taking out and reinstalling the windows for exterior painting and cleaning is very easy and works extremely well.

9 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Mr Cox,
Thank you for sharing your feedback. We’re thrilled to hear that you’ve noticed such a significant improvement in both the sound insulation and usability of your new double-glazed sash windows.
We also appreciate you highlighting the ease of removing and reinstalling the windows for exterior painting and cleaning.

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Sash replacement in cob farmhouse.

Two twelve-pane sash with delicate glazing bars in a Grade 2 farmhouse.This wasn't an 'installation', there was real craftsmanship and experience here. Rob dealt with the problems of the 200 year old cob with real care, he worked right through the weekend to get the job done, turned up exactly when he said he would, was friendly, efficient and left the place clean and as he found it. From initial quote to survey and accounts it was all a very positive experience. Reassuring to now have someone to turn to for any window issues in future.

8 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Tim,

We’re delighted to hear that you were pleased with the work on your Grade 2 farmhouse, especially with the craftsmanship Rob brought to the project. It’s wonderful to know that his care and attention to detail made a difference, and we’ll be sure to pass along your praise to him.

Thank you again, and we look forward to assisting you in the future.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

VENTROLLA -SIMPLY THE BEST

Ventrolla replaced my wooden sash windows. The installation took 4 days and was completed by Dave and James. I was very impressed with the pride they took in their work, attention to detail, their craftmanship and the quality of the job that they finished. I am very impressed with and trust everyone at Ventrolla whom I have had contact with especially Neil, Mollie and Hollie. Ventrollas customer service, communications and support from start to completion and after care, is second to none. I have no hesitation in recommending Ventrolla as the only company above all others, to replace your windows. I am so happy with my new replacement windows and how they have transformed my home beyond all my expectations. THANK YOU SO MUCH !!! 🤗🤗🤗

5 september 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Mr Hunter,

Thank you so much for your incredibly kind review! We’re thrilled to hear how happy you are with your new sash windows and the transformation of your home. It’s great to know that Dave, James, and the rest of the team left such a positive impression with their craftsmanship and customer service.

Your recommendation means the world to us, and we’re always here if you need anything in the future.

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Wonderfully reconditioned sash windows

I was able to get a fast appointment to get my windows renovated. The work was done quickly and with minimum disruption. The carpenter did a fantastic job reconditioning my original sash windows and adding the Ventrolla system. He was friendly and very helpful answering my queries and requests. The finished work looks great and I am very pleased with the results. All in all great service and a great success!

29 augustus 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Odette,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us and that you were pleased with the quality of work on your sash windows.

If you need any further assistance in the future, please don't hesitate to reach out. Thank you again for choosing us!

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Replacement sash

Window quality is lovely and Simon did a great job of installing. Very professional and tidy

30 augustus 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Lucy,

Thank you very much for your kind feedback! We are delighted to hear that you are pleased with the quality of the windows and Simon's work.

If there is anything else we can assist you with or if you have any further projects in mind, please don't hesitate to reach out.

Kind regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Lovely Job

We had a number of the sash windows in our listed building refurbished. The whole Ventrolla team was responsive and accommodating. They kept us informed and respected our timing requirements. Justin, who undertook the work was a pleasure to have around. He kept us informed throughout and did a splendid job.

23 augustus 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Jackie,

Thank you for taking the time to leave such a positive review. We're thrilled to hear that you had a great experience with our team at Ventrolla, especially with Justin.

It's always our goal to be responsive, accommodating, and respectful of our customers' needs, so it’s fantastic to know that we met your expectations, particularly when working on a listed building.

If you need any further assistance in the future, please don't hesitate to reach out. We're always here to help.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Quick work!

The team turned up very quickly (within twelve hours), and solved our problem at once.

20 augustus 2024
Review zonder uitnodiging
Logo Ventrolla

Antwoord van Ventrolla

Dear Tim,

Thank you so much for taking the time to share your review. We're so pleased we were able to facilitate a quick visit and swift resolution!

If there is anything else we can help you with, then please do not hesitate to get in contact.

Kind regards,
The Ventrolla Team

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