Ventura Roof Tents Reviews 

Sad, after original review and contact from owner I was hoping it would go smooth, but no. I received my awning but the protective cover was damaged and the attachment rail was bent making attachment impossible. I sent the images with the damage. Im still waiting on a reply that was 3 weeks ago. I really want to love the whole experience but it was disappointing from the start to the end. If you buy anything dont expect any support. Poor all round.

Good experience with the customer service. They were very helpful, responsive, and professional throughout the whole process. I appreciate the quick communication and the effort to resolve the issue. Overall, a smooth and positive experience.

Highly recommended. Quick to answer the phone and not only that, very helpful, knowledgeable and patient when helping me understand some of the product technicalities.

What a fantastic company!! Unbelievably helpful from start to finish and top notch customer service. Would reccomend to anyone!

I recently bought a roof tent from Ventura Roof Tents, and I couldn't be happier with both the product and the service. The tent is fantastic and exactly what I was looking for.

The team was incredibly welcoming, friendly, and professional from start to finish. They installed the tent on the roof of my car, took the time to explain everything I needed to know, and patiently answered all of my questions. They made sure I felt completely confident before I left.

It's clear that they genuinely care about their customers and take pride in making people happy. That level of service is becoming rare these days.

Five stars without hesitation—and if I could give more, I absolutely would. Highly recommended!

William and his team are great, the service and product are outstanding, I needed an awning but wasn't to sure of the fit, a quick call with William he invited me down and his time demonstrated the awning and fitted.
I also have a roof tent.
If you're looking to fit out an off grid van or just a car for camping these guys are the ones to call.
I have 5 star ⭐⭐⭐⭐⭐ as that's the highest.

Great company, great products. Friendly to deal with & quick delivery. I bought a secondhand tent elsewhere which needed a few extras to suit my needs - these guys couldn't have been more helpful. Thank you!

Really excellent customer service and we love our new roof tent, awning too
and extra side awning. We are very pleased with the quality.
The staff were extremely accommodating and patient.
Went camping straight from picking it all up and found it simple to put up and our family of 4 had a brilliant time.

I have been using mine for over a year.
Product is great. Price is great. service is excellent.
I virtually live in my roof tent 5 nights a week 25 weeks a year. a few little niggles I did have were sorted no problem by customer service.

Really helpful team, fantastic roof tent that is well built, easy to set up and has all you need!

Was lovely to finally have contact in person, what a wonderful company to deal with so polite and helpful they explained everything until I understood which was so helpful I will definitely be watching there progress for future experiences

great company to deal with. staff were very helpful .they demonstrated the equipment and fitted it. i highly recommend them.

Cant rate ventura enough.....love my tentbox and extension and cant wait for my awning to arrive 😊
Fantastic service and communication

These guys were super friendly and for a small fee fitted the roof tent all ready for me to use on my vehicle. The tent itself was actually super comfy when I tried it and more rigid and firm than I expected given that it is so light!
The price of the bundle was really attractive and overall I think I made a great investment.
Looking forward to using the roof tent over many many trips

⭐⭐⭐⭐⭐

We bought the Ventura XL roof tent with the annex at the start of the year, and I honestly couldn't recommend it enough.

On our very first trip, we experienced torrential rain. Unfortunately, due to my own lack of knowledge about setting everything up properly, I thought there was an issue with the tent and made a complaint. I was contacted almost immediately by the team, who couldn't have been more helpful. They talked through my concerns, offered me either a full refund or a replacement completely free of charge, and even sent us some extra items, which was such a thoughtful gesture.

Although we haven't camped in heavy rain again yet, I can honestly say this is one of the best purchases we've ever made. The tent is incredibly easy to put up – even with the annex attached, it takes us less than five minutes. Packing it away is just as simple.

We camp with two children and two dogs, one of our children being severely autistic and a runner, so having something that's quick and stress-free to set up and pack away has been an absolute lifesaver. It takes so much of the pressure away and lets us enjoy our trips.

The kids absolutely love it, my partner and I love it, and even the dogs do! It's so spacious and really comfortable.

Thank you so much for not only making such a fantastic roof tent but also for providing customer service that is second to none. Companies with customer service like yours deserve recognition. We really appreciate everything you've done and wouldn't be without our Ventura XL now.

Highly recommended!

Really friendly company to deal with

Had a lovely and welcoming time going to meet the guys at the showroom.

I got to see a couple models I was interested in and lay down to test them out.

I chose the Ventura XL to fit on my Mercedes CLA and couldn't be happier. Super comfy and plenty of space. Easily fits 2 adults with loads of extra room.

Was fitted for me on site in a matter of minutes. Will then gave me a tutorial on how to open and close down the tent with some extra instructions on maintenance.

Extremely helpful as usual.
Great quality products

Brought a roof tent off these guys and all I can say is wow, originally had an issue and when made aware of the issue I was invited up to the Ventura warehouse to have the issue fixed. Was provided with a brand new tent and an extensive convocation with the owner about the issues and how they plan on fixing it. Customer service 10/10 couldn't ask for more!

Brilliant!the customer service is second to none. Charlotte is so helpful. I used the tent twice this year and I am very impressed with it. So easy to set up. Definitely recommend this company to use if your are looking for a good roof tent. Thankyou

Where do I start..I read the reviews prior and they were all amazing. But nothing prepares you for the amazing experience the whole fitting service felt. It really did feel an experience in itself and that this was a part of the camping journey. This is a luxury affordability for me but ai genuinely felt glad to be giving these guys money for the service the provided and for opening up adventures that I thought was just a dream. Thanks Will and the team