VestGuard UK Ltd Reviews 

229
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is a Delivery Company connected to Littlewoods Catalogue shopping when you order very large bulky products (fridges, divans, etc.) Very good tracking system. 👏 They contact customer when absolut... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpful friendly person who gave advice over the phone. Went to search out available stock items and called back. Then posted my two separate purchases together, refunding the difference in the e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vestguard are jolly easy to work with. The staff attentive and really helpful. They clearly have a high regard for their customers. I run a business improvement district and we buy modest orders and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding customer service. good communication. Excellent product. Purchased for my father, who walks his 2 small dogs twice a day. With so many dog mappings in our area I fear for him and the do... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Activewear winkel
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Geschreven door het bedrijf

VestGuard UK Ltd is the UK's leading manufacturer of Body Armour. Personal Protection Equipment (PPE) tested to Home Office (CAST) and The National Institute of Justice (NIJ) standards. Ergonomically designed vests for your comfort providing protection against firearms, stab and spike. Lightweight & flexible Soft armour panels, Hard Armour Plates and Ballistic Helmets available. Customers include Private security, Tactical firearms teams, Military Police. Law Enforcement. Humanitarian aid workers, Maritime Security, Press and more.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

229 reviews

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4,9

Alle reviews

(229)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All good

All good. Hopefully I will never have need to review the actual product though!

11 april 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Thank you Mia,
We hope that you never have to use the spray too but it gives us comfort to know those buying EveAid have some protection should they need it.
Stay safe and thank you again.

Beoordeeld met 5 van de 5 sterren

Have not needed to use it and hopefully…

Have not needed to use it and hopefully don’t need to but was delayed due to being sold out, but they delivered before they said and the communication was good.

11 april 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Thank you for your patience Helen.
Stay safe and have a lovely week

Beoordeeld met 5 van de 5 sterren

Very small for the pricebut hoping i…

Very small for the pricebut hoping i never have to use it..

11 april 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Good morning Viv,
Thank you for your feedback. We do have the cannister size listed in the products description and this is designed to resemble other defence sprays as a visual deterrent too so the size is important.
We hope you are never put in the position to have to use your EveAid too but we know that should you ever need it, your can of EveAid will be worth its weight in gold.
Stay safe and have a wonderful week.

Beoordeeld met 5 van de 5 sterren

++++

Excellent seller and product

11 april 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Thank you so much Andrejka,
We're so happy to have been of help.
Stay safe

Beoordeeld met 3 van de 5 sterren

The product purchased was good.

The product purchased was good. My only problem was that delivery was shown on website as 1-2 days but I waited for over 10 days before I chased up and the received the product the following day. Hopefully this was a one off.

4 april 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi Mandy,
Thank you for your kind feedback. Our apologies for any inconvenience caused by the delay in getting your product.
Our aim is always to deliver within 1-2 working days. This is, however, is dependent on the items being in stock. We value our customers feedback and have we have taken steps to ensure better stock levels in the future.
Many thanks

Beoordeeld met 4 van de 5 sterren

Poor service (But sorted swiftly)

Ordered 2 EveAid sprays on 10th March. Express delivery and still waiting for it to arrive 10 days later. Sent an email to customer services 6 days ago for update and no response. Not good! I have no idea what is happening and am £40 out of pocket!!!!!

UPDATE: Appreciated the phone call and honesty to say that due to demand my order had been overlooked. This was soon sorted and my EveAid arrived a few days later. Thank you x

20 maart 2021
Review zonder uitnodiging
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Good morning Holly,
Thank you so much for your kind update.
Though we do our best to prepare for every eventuality there are sometimes unexpected challenges. We're very grateful for you taking the time to update your review and rest assured we have increased stock levels of EveAid to avoid a reoccurrence of the delay your experienced.

Kind regards

The VestGuard team

Good morning Holly,
Thank you for taking the time to review our services. On behalf of the VestGuard team I am sorry that your order has been delayed and that we haven't been in touch with you to explain what has happened and manage your expectations.

I have spoken with the team and I believe Summer has given you a call this morning to apologise.
We typically sell 30 to 40 EveAid sprays per day but in the past few weeks this has increased dramatically and we are now receiving 400+ orders per day.
We have increased production as well as stock levels and we are working through the back log of orders as quickly as we can.

Your order is among the next batch to be dispatched.

Thank you for being patient and giving us the opportunity to restore your faith in us .

Kind regards

David Chandler
Managing director

Beoordeeld met 5 van de 5 sterren

The wife is happier with me walking the…

The wife is happier with me walking the dogs but still if I lose them not to come home myself!

14 maart 2021
Review zonder uitnodiging
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi John,
Thank you for your kind feedback. We're glad to read we're helping your wife feel happier about you walking the dogs . Unfortunately, we can't offer accommodation should you lose the pups. lets hope you're never put in that position.
Thanks again

Beoordeeld met 5 van de 5 sterren

Gave me confidence

In all honesty, I have not had to use my Defense Spray, but when I walk my dog, I feel a lot safer knowing it is in my pocket.

13 maart 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi Benjamin,
Thank you for your feedback. We hope you're never in a position to have to use your EveAid spray but we're glad to hear you feel safer now when walking your dog.
Stay safe

Beoordeeld met 4 van de 5 sterren

Cannot give a 5 as have not had to use…

Cannot give a 5 as have not had to use the product (fortunately) however, delivery etc spot on. I do feel more secure having it about my person when walking my dogs as dog napping has almost doubled nationally since lockdown last year.

11 maart 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi Maria,
Thank you for your feedback. We're are in a very strange business where we hope our customers never have a cause to use the products they have purchased form us. We feel secure knowing that our products are of the highest quality so in the unfortunate event they are needed, they will perform exceptionally well.
Thanks and all the best

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Outstanding customer service. good communication. Excellent product. Purchased for my father, who walks his 2 small dogs twice a day. With so many dog mappings in our area I fear for him and the dogs. I can honestly say I feel he will now be far safer, knowing he has Safe Guard.

Highly recommended

7 maart 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi Nikkie
We're so happy to hear that you were happy with our service and that you have some peace of mind when your Dad is out walking the dogs.
Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Feel safe going out knowing I've got my…

Feel safe going out knowing I've got my eve aid personal defence spray in my pocket

3 maart 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi Susan,
Thank you for your feedback. We're so happy to read that you feel safer carrying EveAid. Here's hoping you never need to use it.
Stay safe and thanks for your purchase.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Product as described, quick and efficient delivery.

21 februari 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Thank you for your kind feedback. We look forward to assisting you with your future orders.

Beoordeeld met 5 van de 5 sterren

Service was brilliant

Service was brilliant, got this for my daughter while walking the dogs. Fortunately she hasn’t had to use it yet, but feels happier knowing this will help her fend off would be attackers/ dog thieves

20 februari 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi Ian,
Thank you for your feedback. We're so glad that we were able t help and provide your family with some peace of mind while your daughter is walking the dogs.

Beoordeeld met 5 van de 5 sterren

Highly recommended

I ordered a full set of body armour and helmet as well as a further soft armour panel at a later date.

From first contact I had excellent service, and the lead time for my first order to be manufactured was clearly communicated. Obtaining an export licence was painless and the armour and helmet were top quality and fit as expected.

19 februari 2021
Review zonder uitnodiging
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Hi there,
We are so happy to hear that you are pleased with your purchase. We strive to exceed customer expectations in our products and our services. We are very grateful for your kind feedback.
Stay safe. We look forward to assisting you in the future.

Beoordeeld met 5 van de 5 sterren

Great quality items!!!

Great, honest, reliable supplier of ballistic body armour and helmets, excellent service and fast delivery. The customer service is kind, courteous and very helpful. I'm really happy with my kevlar ballistic PASGT helmet. Would definitely recommend them for Journalists, security personnel or collectors!!

13 februari 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Good morning Niall,
Thank you for your glowing review. We're so pleased our customer care shone through for you and we're very grateful for you taking the time to feedback to us.
Stay safe and we look forward to assisting you in the future.

The VestGuard team

Beoordeeld met 5 van de 5 sterren

Vestguards “Summer” gave us a warm reception

Vestguard are jolly easy to work with. The staff attentive and really helpful. They clearly have a high regard for their customers. I run a business improvement district and we buy modest orders and not that often. As a result we are cautious buyers with high demands. Vestguard happened to be one of several prospective suppliers. They came out tops pre purchase. I can tell you they are our go to supplier from now on. Cant recommend them highly enough. I must name “Summer” as someone who I felt went the extra mile for us.

9 februari 2021
Logo VestGuard UK Ltd

Antwoord van VestGuard UK Ltd

Good morning Mike,
Such high praise, we're truly thankful for your feedback and I have personally thanked Summer and acknowledged her commitment to our customers. We look forward to assisting you again in the future.
Stay safe and thanks again.

David Chandler, managing director, on behalf of the VestGuard team

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