Vets Now Reviews 24.972

From arrival, staff were so welcoming and kind. My dog had to stay overnight and they reassured me that I could call for updates at any time. I felt informed regarding his treatment and costs every step of the way. The vet was thorough and kind and explained everything thoroughly.

Very well looked after

Thank you so much for all the care u gave to som he is now back to his normal self chasing with his sister and brother he has nearly healed completely he has a little scar but he is still gorgeous and sweet and loving thank you all for what you done for him and looking after him so well x

Friday 10th April, Our cat Missy wasn’t well, not eating and shivering, we took her to VetsNow at Clayton le Dale nr Preston.The staff are great and the head vet she is brilliant and was great with Missy. When she diagnosed the problem she was put on a drip and stayed there over night. We collected her on Saturday morning and Missy was much more like her self.
The service was great though at a cost Missy have been fine since she’s been home. Thank to the head vet and VetsNow, thanks Alan.

2nd late night visit with my 8 month old Cockapoo puppy who became unwell late evening. Excellent care and plenty of information regarding possible causes and estimated costs. The treatment given was successful and I was able to take him home early morning.

Efficient, friendly, knowledgeable and giving us confidence that our cat’s welfare comes first

I brought my Cavapoo into the emergency vets as he had hurt his leg. He was crying and holding the paw up to which the vet asked which leg was it 3 times.
He seemed unwilling to examine him and more interested in writing up previous notes. He asked ME if I think we should xray him and seemed the only advise he had was to keep him in a cage for a week.
I asked for an injection for pain relief to which he said no.
When I went back to Vets 4 Pets the next day I was advised he should have had an injection and the painkillers prescribed were not adequate for the pain Rascal was in. He also didn’t let me know if he could take the medication alongside his other pain relief.
The consultation was £320, it’s not the cost that matters but the level of service and care was appalling. I then spent another £90 less than 12 hours later at Vets4Pets.

I can’t fault the Veterinary care excellent. Charges, consultation fee and medicines absolutely extortionate.

We where put at ease. The staff were very friendly and helpful. It was a very worrying time for us they couldn't have been more helpful.

The service was good however I feel they are taking advantage of desperate pet owners, charging ove £300 just to see the vet the over charging on meds. I’m sure many people can’t afford such extreme prices so their pets are left to suffer.

Staff we very kind and understanding and everything they were doing to save our little dog was explained. Thankfully he managed to recover with the staffs care and quick treatment.

Ana the Veterinary on the day was amazing : so caring and efficient. She administered a strong drug to calm the pain on my beloved cat. Charlotte was also so helpful with the admin and general advice,

Very friendly and helpful

The cost for a consultation is extortionate. The cost to issue some pills is excessive and I've been charged for a service I havent used and not yet been offered a refund.

Absolutely amazing service and care received, honest and compassionate would definitely recommend 5*and above thank you so much.

Reception staff on arrival were very attentive and senced quickly the distress we were feeling.
Showing empathy and understanding.
Nurse and surgeon also very understanding of our situation and explained in detail the process and procedures that they were about to perform on our little fur baby.
End result was happy parents and our little fur baby was left feeling much better.
Thank you team 🤗

Prompt, efficient and reassuring.

the vets and nursing team were great. Margo is back home and fully recovered