£315 just for a consultation fee when we know already what the problem is, is extortionate. I understand the £75 medication cost to make the dog vomit but the vet spent a very limited amount of time w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBristol Road South 1601, B45 9UA Rednal, England, GB
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Lees wat reviewers zeggen
Quick, easy and considering I was very worried about my cat, super helpful and friendly. I’m so glad that the service is available for pet owners
Bedrijf heeft geantwoord
Quick and very helpful service. Very polite lady on phone when making initial call. Friendly receptionists at the emergency clinic. The vet was prompt and thorough in his examination of my dog. Explai... Toon meer
Bedrijf heeft geantwoord
Amazing people nurses, vets and reception. The place is clean, large and not overwhelming for the dog. Caring, compassionate, reassuring, very thorough and calming even in the emergency. They were... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Vets Now - Birmingham
Geschreven door het bedrijf
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contactgegevens
Bristol Road South 1601, B45 9UA, Rednal, England, Verenigd Koninkrijk
4,4
Uitstekend
88 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First time been but what stand out the…everything from the jump been excellent
First time been but what stand out the professionalism the communication and for the amazing effort and support to Cali Thank God for your amazing service thank you very much
9 mei 2026
Antwoord van Vets Now - Birmingham
Trevor, we appreciate you sharing your first experience with Vets Now Birmingham. We are so glad to hear that our professionalism, communication, effort, and support stood out. Thank you for your kind words.
Highly recommended
Highly recommended, too good staff ,pet friendly atmosphere. Staff were very kind and explained everything clearly. My pet was treated very well.
4 mei 2026
Antwoord van Vets Now - Birmingham
We appreciate you taking the time to leave us a review. We're so glad that our team was able to provide your pet with excellent care in a welcoming environment.
Quick
Quick, easy and considering I was very worried about my cat, super helpful and friendly. I’m so glad that the service is available for pet owners
1 mei 2026
Antwoord van Vets Now - Birmingham
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Amazing place
We visited following a very stressful time. The receptionists and Vet Tom were all really helpful.
I would recommend Blaise Animal Hospital for anyone with pets in need.
7 april 2026
Antwoord van Vets Now - Birmingham
Hi Kian, thank you for your kind words. Our teams are passionate about pets, and feedback like yours means a lot. Have a lovely day.
Antwoord van Vets Now - Birmingham
Hi William, thank you for taking the time to leave a review. We're glad we were able to help your cat. Have a great day.
£315 just for a consultation fee when…
£315 just for a consultation fee when we know already what the problem is, is extortionate. I understand the £75 medication cost to make the dog vomit but the vet spent a very limited amount of time with us. The total bill for less approximately 45 minutes and of that about 15 minutes of the vets time is totally unreasonable. Regulations need to be put in place!
31 maart 2026
Antwoord van Vets Now - Birmingham
Hi Bridget, thanks for your feedback on the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Great out of hours service
Great out of hours service. Staff were excellent and very knowledgeable, friendly at a stressful time with our dog.
20 februari 2026
Antwoord van Vets Now - Birmingham
Hi Emma, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
My dog was looked after well
My dog was looked after well. It is so good to know this hospital is available to use.
2 februari 2026
Antwoord van Vets Now - Birmingham
Hi Alice & David, thank you for taking the time to leave a review. It was a pleasure to look after your dog. Have a lovely day!
Explained the whole procedure and put…
Explained the whole procedure and put my mind at rest. Helped to ease my worries about my cat, during a really stressfull experience.
Thanks guys. Appreciated!
2 februari 2026
Antwoord van Vets Now - Birmingham
Hi there, thank you for taking the time to leave us a review. We're glad we could help with your cat and hope they are on the mend now. Have a great day!
Having visited twice with my pet dog…
Having visited twice with my pet dog and she had an over night stay on one occasion she was treated and cared for I would happily bring her back again. The vet put our minds as ease and right away knew her needs Thank you🐶
30 januari 2026
Antwoord van Vets Now - Birmingham
Hi Kerry, thank you for your positive feedback. We're so pleased we were able to help you and your dog, on both occasions, and that our team put your mind at ease. Have a lovely day!
Antwoord van Vets Now - Birmingham
We're glad you had a friendly and quick experience and you found the Vets Now Birmingham clinic clean. Thank you for your positive feedback-we appreciate it.
Expensive as is any vets but they were…
Expensive as is any vets but they were good and saw my cat immediately out of hours after he was attacked by a dog
6 januari 2026
Antwoord van Vets Now - Birmingham
Hi Corrine, thanks for your review. We're glad we were there to help. Take care.
Worry Not
We arrived very worried and upset and were seen by a vet almost immediately. He was very reassuring gave her an injection and medicine. my dog was well within a few days.
23 december 2025
Antwoord van Vets Now - Birmingham
Hi Jackie, we're so glad that we were able to help you and your dog. We really appreciate you taking the time to leave a review. Have a lovely day!
First class service
Call made. Dealt with professionally. We arrived and had just a short wait before seeing a lovely vet who gave us options regarding treatment. Explained the difficulties regarding the fact that kasha had eaten recently and went out to discuss with colleagues the safe time span. He then organised her treatment and her ear was stitched-she came out looking so much better than she was when we went in! He came to speak to us about her treatment and follow up needed.
Kasha was returned to us and we needed to sit a while to allow her to’ find her legs’. We were assisted by receptionists to find a way to get kasha back out to the car.
In all honesty, nothing further could have been done to help.
Her recovery is continuing very well. A first class service.
20 december 2025
Antwoord van Vets Now - Birmingham
Good morning Linda, firstly, we're so glad Kasha is continuing to recover well. It's wonderful to hear that you felt supported by our team at Vets Now Birmingham and that the vet explained the treatment options thoroughly. We appreciate your kind words regarding the care provided. Thank you for your feedback
Very Caring
Everyone was very attentive, kind and caring. Speedy and efficient. Excellent service.
20 december 2025
Antwoord van Vets Now - Birmingham
Hi Sharon, we really appreciate your kind words and are so pleased to hear you were happy with our service. Have a lovely day!
Great service
Great service . Quick and efficent , the vet was friendly and well informed . Thanks
16 december 2025
Antwoord van Vets Now - Birmingham
Hi Nicholas, thank you so much for sharing your experience. It means a lot to us. Have a lovely day!
Antwoord van Vets Now - Birmingham
Hi there, thanks so much for your positive feedback. It’s a pleasure to have helped you and your cats. Have a great day.
very good, nice and clean vets
The vet was very efficient and attentive in helping our dog to be as comfortable as he possibly could. The vets was very clean. we didn’t have to wait long to be seen.
27 november 2025
Antwoord van Vets Now - Birmingham
Thank you for your feedback for the team. I am glad they were there for you when you needed them.
Antwoord van Vets Now - Birmingham
Hi June,
thanks for taking the time to leave us a review. We really appreciate it.
Quick service
My kitten Coco ate chocolate, and they took care of that very quickly whilst waiting there was also a coffee machine which we can take free coffee from. The vet explained properly what was wrong and what we have to do for the medicine. Now coco is very happy!
25 oktober 2025
Antwoord van Vets Now - Birmingham
Hi Hajrah,
thanks so much for your positive feedback. We really appreciate it.
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