Victoria Linen Co Reviews 

Ordered a duvet cover and pillow cases from Victoria linen. I've found it difficult to buy a small double duvet set on line other than white. I chose my material and gave measurements and it fitted perfectly. I'm very pleased with my purchase.

Well made. Excellent cotton. Excellent service

Good quality product. Excellent customer service. If you ring up you get to speak to a person who is knowledgeable about the products.

Easy to order. Made to order. Well made, washed well and fitted perfectly.

Supply of extra large sheets of excellent quality, Highly recommend this company.

Best bed sheet ever. Washes well. Really comfy and soft. You really get what you pay for and you're supporting a British company.
You have to wait a while but the delivery when it arrives is well packaged and all recyclable , which is great.
Despite the cost I'll be buying my linen from Victoria Linen in future.

Absolutely appalling. Waited weeks for the delivery of 2 high thread count valances for 150cm beds. Ordered from them because I needed 33cm length which I’ve been unable to find ready made. I simply couldn’t believe the appalling quality of what was sent to me…..corners stuck out at all angles and massive puckering on the hems. I complained gently. They had them uplifted. I waited for an apology and refund. Oh no!! They think their product is up to their standard and I can’t have a refund. Then they tried to bribe me with a 40% discount! The product is junk, un-usable, most definitely not of merchantable quality at any price. Trading Standards and credit card company next stops.
A dreadful company.
Update: don’t believe a word of their reply, the goods supplied were and remain unusable junk. Wish I had the possibility to upload photos of this so the lies being told were visually obvious!

As my previous review, my purchase was not made in UK and I cannt see where on your website it mentions you sell products by other companies that are not made in the UK. And you charged £17.00 more then the product cost on the manufacturers website.

We had been looking for larger single duvets for some time, and we are delighted with both Victoria Linen's goose and duck down duvets, and the bed linen we ordered to go with them. We're now going back for summer duvets. Keep up the good work!

Purchased: Premium Duvet Protector – Waterproof & Breathable.

Delivered quite quickly even when we ordered a week before Christmas. Can’t fault product quality itself. Initially purchased due to nappy changes done on bed.

The duvet protector may actually be of a better construction than the actual duvet cover. It’s not noisy either. I think my previous duvet was more noisy (crinkly which this isn’t).

We have only stopped using it as was making my duvet too heavy and hot. We were getting too sweaty. We used it for ~13 nights. End Mar-Apr. Weather was getting warmer and heating being used also.

I think this is partly due to my duvet being wool filled and the water-resistant material in combination with the zip trapping extra air. I think wool is supposed to allow air circulation which this maybe preventing.

It’s definitely seems more waterproof than breathable. My Mrs kept losing her duvet corner as it kept slipping inside but I didn’t on my side so that maybe due to user error.

We were able to buy a valance in a non-standard size. It fits well.

It did take a long time to arrive -4 weeks

Have delt with the company before and the standard was maintained

Great customer service and beautifully made sheets that are still silky and soft years after buying them. Would highly recommend

Poor workmanship of Cesar duvet, it comes in two parts to create summer and winter duvet.
Summer used less then 6 months, and winter used just under a year. Pockets began to bunch up and thin out, leaving partially empty pockets. Press studs that hold the two duvets together is clearly not enough to hold the duvet together. Comes apart over night every day and bunches up in the duvet cover. This is a very large duvet, so a mass task to put back together every night. Despite contacting Victoria linen at just a year of having it, to explain the issues with this duvet. it took months to get a resolution back. To which the manufacturer declined to take any responsibility of fault or poor quality and workmanship. When you pay over £800 you expect something better for your money.
I wouldn’t bother, I would avoid buying here and spend your money else where, where you can get better quality products.
This company is only Interested in taking your money, and not Intrested in any customer after care. I am really disappointed as I expected better.

The pillowcases were made well with nice soft fabric, I would definitely order more from this company.

Great communication. Quick to send out samples. Product well made, carefully packaged and good value.

Extremely well made and a perfect fit! Really lifts the look of this old victorian bed. Thank you.

i know it took time for the order but the sheets were a perfect fit

Very pleased with the quality of the products I purchased. I did have an issue which was dealt with promptly.

I’d struggled to find American-sized fitted sheets in the UK and had been relying on friends to bring them back from the US, far from ideal. I was relieved to come across Victoria Linens, who were able to supply exactly what I needed.

Unfortunately, the original delivery was placed in my bin (not the fault of Victoria Linens). When I contacted them, they responded immediately and sent a replacement, which arrived the next day.

Excellent service and high-quality products.