We were so delighted when this flight went ahead as we had tried about 5 times before but each time was cancelled. It was WELL WORTH the wait! Good clear communication, a very experienced and good hu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Team were really good. We got involved with getting balloon ready and packing away afterwards which was really good. Flight itself was fabulous and pilot pointed out different areas. Photos and vide... Toon meer
Bedrijf heeft geantwoord
Apart from the cancellation of 3 trips due to weather conditions, when we got to take the trip it was a fantastic experience from beginning to end. The pilot Mike was really friendly and witty and the... Toon meer
We were switched to a back-up site the night before the flight. However upon arrival we were transported by Landrover to a different actual take-off site about 15-20 minutes away (no previous mention... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
Contactgegevens
Jesson House, TF3 3BD, Telford, Shropshire, Verenigd Koninkrijk
- 01952 212750
- customerservice@virginballoonflights.co.uk
- www.virginballoonflights.co.uk
4,6
Uitstekend
6K reviews
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Heeft 96% van zijn negatieve reviews beantwoord
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Beautiful early morning flight
We had a beautiful early morning flight over Kent countryside. With our pilot, pointing out local places of interest.
9 augustus 2026
Antwoord van Virgin Balloon Flights
Hi David,
Thank you for your review - we're glad you had such a beautiful flight with us! You're welcome back for another anytime! :)
The Virgin Balloon Flights Team
Absolutely amazing!
Absolutely amazing!
Beautiful views over Rutland water.
Pilot and crew were excellent and made the experience brilliant.
7 augustus 2026
Antwoord van Virgin Balloon Flights
Hey Kim!
Thank you, we're glad you had an incredible flight with us!
We hope we'll see you again in the not too distant future! :)
The Virgin Balloon Flights Team
I was braver than I thought
Was disappointed at first that we weren’t flying from Canterbury in Kent and it was a effort to
Travel to hop farm in paddock wood and then when we arrived it was still doubtful but we finally got off the ground by 7.50 and well it was amazing
So glad we travelled to catch the balloon ride.
The views were incredible so clear and quite. The only trouble I had was getting in and out of the basket that was like watching a stranded giraffe legs everywhere. Why couldn’t you have a rope ladder it might have been easier
Anyway aside from that if you haven’t been on a balloon flight then do it.
It’s well worth it loved every moment of if it even the ruff landing lol
7 augustus 2026
Antwoord van Virgin Balloon Flights
Hi June,
Oh bless you! We're so sorry that your flight was moved to one of our back up sites but we're so glad you still had an incredible time! We fully appreciate it can be a little disappointing when a flight has been moved and adds to the travel time.
As for getting in and out of the basket, we're sure you didn't look as bad as you thought ha ha! ;)
Despite the nuances, we're so glad to read that you had a lovely time.....it is a very fun and incredible experience and we truly hope we'll see you again for another....hopefully with a smoother landing next time :)
The Virgin Balloon Flights Team
Worth getting up at 4.15 for.
Worth getting up at 4.15 for.
Flying from Welford Christmas Tree farm at 6.30 AM, on a sunny Sunday morning.
The team were great. Friendly and helpful, giving us a pre-flight safety talk, and pointing out places of interest during the flight.
We were " hands-on " inflating the envelope and with folding and storing on landing, which added to the experience.
I'm thinking that I will be back for more.
9 augustus 2026
Review zonder uitnodiging
Antwoord van Virgin Balloon Flights
Hey Ken!
Yes a 4.15am wake up call is not fun at all but it sounds like it was well worth it! Sounds like you had a bit of an early morning work out too! We're so glad it all added to the experience though!
You are certainly welcome back for another flight....do pop us a call on 01952 212750 and we'll happily see what we can do for you as we do look after our Frequent Fliers ;)
The Virgin Balloon Flights Team
Great experience
Had a virgin balloon ride on Friday 7/8/26 with my best friends as a belated birthday present.
Took off in Northamptonshire.
The pilot was very informative and friendly.
We had a perfect landing, after which we were offered Prosecco and oj and our balloon certificates.
Overall highly recommend . Luke and the team were brilliant.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Virgin Balloon Flights
Hey Siobhan!
We're so glad you had a great time with us! We hope your BFF had the most incredible time....what a fantastic way to celebrate and a cheeky glass of fizz certainly adds to the celebration! :)
Pete really is a phenomenal pilot and he certainly knows how to ensure a smooth and perfect landing!
Thank you for the recommendation, we really appreciate it and you're welcome back anytime!
The Virgin Balloon Flights Team
The crew was really friendly…
The crew was really friendly knowledgeable and enjoyable to be around answered any questions the experience was amazing. Will do it again in the near future.
9 augustus 2026
Review zonder uitnodiging
Antwoord van Virgin Balloon Flights
Hi,
Already planning the next one? That's what we like to hear! Sounds like the crew did a cracking job both in the skies and answering all those ballooning questions along the way. We'll be ready for round two!
Thanks,
The Virgin Balloon Flights Team
Had a great experience
Had a great experience, finally got out today after many many cancellations over this last year, a very happy birthday for my girl friend who was also overjoyed by it all
9 augustus 2026
Antwoord van Virgin Balloon Flights
Hi Mr Hamilton,
This is amazing to read and we're glad you both had a wonderful time! Happy Birthday to the significant other ;)
Thank you for leaving this lovely review, we really appreciate it.
The Virgin Balloon Flights Team
Absolutely fantastic
Absolutely fantastic. Dave and his team were fantastic. Well worth the wait.
9 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
Sounds like Dave and the team absolutely nailed it! We'll make sure they get their well earned shout out. Thanks for sticking with us until flying day finally arrived.
Thanks,
The Virgin Balloon Flights Team
Absolutely amazing experience
Absolutely amazing experience. The team were so much fun and added to the enjoyment. Highly (no pun intended) recommend. Thank you
6 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
Oh, we spotted that pun... and we highly approve!
Sounds like the crew brought plenty of personality along for the ride too. Thanks for the recommendation!
Thanks,
The Virgin Balloon Flights Team
The team were well organised and safety…
The team were well organised and safety being a priority, we could all join in on setting up and packing up. Such a great experience
2 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
Safety first, sleeves rolled up second, then it's time to fly! We're glad you got stuck into the full ballooning experience and had such a great time with the team.
Thanks,
The Virgin Balloon Flights Team
Knowledgeable and relaxed pilot.
6 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
Sounds like you were in very safe hands! We'll make sure your comments find their way back to the pilot.
Thanks,
The Virgin Balloon Flights Team
On our 15th attempt and after 6 years
On our 15th attempt and after 6 years
It was amazing
Worth the wait 🎈
8 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
FIFTEEN attempts?! We think you might officially win the award for persistence! Six years in the making, and we're so glad the skies finally said yes.
Thanks,
The Virgin Balloon Flights Team
Most magical experience ever
Most magical experience ever! The pilot was very professional and made us feel safe and happy. Brilliant!
8 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
Safe, happy and somewhere up in the clouds... sounds like the pilot got the important bits spot on! Thanks for such a brilliant review.
Thanks,
The Virgin Balloon Flights Team
Fantastic!
Fantastic flight from Tissington above Dove Dale and surrounding areas, absolutely wonderful experience. Our pilot Tom and his team did an amazing job, loved every minute, perfect day out.
8 augustus 2026
Antwoord van Virgin Balloon Flights
Hey!
Sounds like Tom and the team picked a cracking day to show you the Peak District from a whole new angle. Thank you for your review.
Thanks,
The Virgin Balloon Flights Team
Great flight
Great flight - perfect location and the pilot - Matt was brilliant we even dipped in the water! Amazing 🤩
8 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
A little splash and dash?! Now that's a balloon flight with a difference! Sounds like Matt gave you quite the adventure – we'll make sure he sees your fantastic comments.
Thanks,
The Virgin Balloon Flights Team
Not enough stars
Not enough stars! What an incredible experience flying with the Virgin crew at the Bristol Balloon Festival. They looked after everything, the booking, safety briefings, the ground care and of course the pilot. Can’t wait to go again…!
8 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
Not enough stars?! Careful, you'll have us asking Trustpilot for a sixth one!
What a place to fly too. We're delighted the whole team looked after you from booking right through to landing at the Bristol Balloon Fiesta. And we particularly like that you're already plotting the next one...
Thanks,
The Virgin Balloon Flights Team
10/10 experience
10/10 experience! Amazing flight, super competent, and friendly crew. Everything went smoothly and safely. Thank you for a magnificent time!
8 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
10/10... we'll take that score! Safe, smooth and with a cracking crew along for the ride sounds like a pretty successful day in the skies to us.
Thanks,
The Virgin Balloon Flights Team
Well worth the wait!
Lots of cancellations due to the weather but well worth the wait! Loved every minute!
7 augustus 2026
Antwoord van Virgin Balloon Flights
Hi,
And THAT'S why we wait for the right weather! We're so pleased that when your flying day finally arrived, you loved every single minute of it.
Thanks,
The Virgin Balloon Flights Team
My Virgin balloon experience
Great, friendly and knowledgable crew (Moira, Caroline, James, Steve and Mike the pilot). Mike was a very experienced and entertaining pilot!
I will definately fly Virgin again
8 augustus 2026
Review zonder uitnodiging
Antwoord van Virgin Balloon Flights
Hi,
Safe hands and good entertainment at altitude – Mike clearly knows how to multitask! We'll make sure the whole crew gets their shout-out, and we particularly like the sound of “I'll definitely fly Virgin again”. We'll hold you to that!
Thanks,
The Virgin Balloon Flights Team
Excellent flight this morning
Excellent flight this morning as part of Bristol balloon fiesta’s mass assent. Moira, Caroline, James Steve and Mike were so knowledgeable ,very helpful and friendly ensuring the best possible experience for us. Incredible experience.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Virgin Balloon Flights
Hi,
A Bristol Balloon Fiesta mass ascent... now THAT'S a morning to remember! What an incredible setting to take to the skies. We'll make sure Moira, Caroline, James, Steve and Mike all see your fantastic comments – it sounds like the whole team did us proud.
Thanks,
The Virgin Balloon Flights Team
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