From the moment of speaking to them until my car arrived the process was exceptional. I spoke with Elizabeth who went through the full process with me a gentleman also called to follow up on documents... Toon meer
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I would like to say that this is a very fast, efficient and reliable service. Vision helped me with my hire car when my own car was off the road due to an RTC. The initial call to get the car was seem... Toon meer
Every single person at Vision has been so friendly, helpful and patient with my many questions. The thing that stood out for me with every interaction was how knowledgeable each person is, and how p... Toon meer
Superb service. The car arrived exactly when they said it would, only a day after the accident and is wonderful to drive. There was no quibble about us fitting a child seat either. We were lucky enoug... Toon meer
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Great customer service
Great customer service. Communication was clear and consistent.
Driver was helpful and friendly.
Absolutely first rate service
Absolutely first rate service . Had a crash at 8:30 in the morning and had a courtesy car on the drive same day at 3pm . The guys who dropped it off and took my car were friendly , professional and took me through the process quickly and in a straightforward way
What a Fantastic Professional Company…
What a Fantastic Professional Company From Start to Finish The Delivery Man was very polite and very Helpful
Vision Vehicle Solutions
From the first call to the delivery of the hired car simple, clarification professional customer service.
Gary the driver that dropped the car was fantastic smiley went through everything if me great person.
I'm honestly very happy with the service I got from everyone at Vision Vehicle solutions. 5 ⭐
Great experience
Great experience, arrived on time ,explained how to use ,very informative and such a nice chappie who delivered and taken my car for repair
The entire process was quick and…
The entire process was quick and effortless. Leah provided a thorough explanation of the requirements, followed by a helpful follow-up email. I returned the documents but forgot to sign the car hire document, which was contained in another email. This resulted in another team member calling to confirm that I had received the email and understood the next steps. Even the delivery driver who brought the rental car was fantastic.
After a stressful crash
After a stressful crash - Visions emails and contact and speed of picking up our car and delivering the courtesy car happened within 24hrs of our accident.
The gentleman who delivered was kind, knowledgable and attentive to all our questions. Would highly recommend Vision to friends and family.
Great Service when I needed it most
Vision Vehicles made the whole process of getting a hire car after my accident incredibly smooth and stress-free. They sorted everything quickly and were a huge help with all the paperwork and helped me through it, which took a lot of pressure off me. Great service from start to finish – highly recommend.
Had an accident yesterday and or ready…
Had an accident yesterday and or ready got a van this morning by 930 the man who came to drop it off was lovely his name was Gary so lovely very happy with his service thanks agin the rearm and Gary
Friendly and Helpful
Once I eventually got to speak to someone, all with whom I had contact with were very friendly, helpful and supportive and a pleasure to deal with.
Excellent service
Excellent service from the first contact to my car being picked up. The only thing I would change is being dealt with with 1 person rather than a pool of staff.
Great people, processes not the easiest
Dealt with Vision following non fault crash (after being referred by my insurers Co-op) Had to go through all details again & give authority to speak to my daughter (despite already doing that) Despite that I found them very helpful, right up to getting a hire vehicle.
I found the process of providing documents for the hire quite onerous. I'm 82 years old & no good doing things online. Without the support of my daughter there is no way I could have provided the required information.
I cannot fault the service I have…
I cannot fault the service I have received.Thank you
Excelent servis sort out things…
Excelent servis sort out things straight away highly recomend 5******
Great service and friendly helpful staff
Great service and friendly helpful staff
I have been very impressed with how…
I have been very impressed with how prompt and professonal the servuce has been.
How quick and helpful they were and got everything sorted ASAP.
Very much appreciated.
You helped me a lot and you guys…
You helped me a lot and you guys delivered so quickly. I honestly appreciate everything you done for me.
Exceptional service
Exceptional service, I had a replacement van for my business within a few hours. Highly recommended!
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