Omg i finally found the perfect hairdresser, I moved to Auckland in January 2026. I looked up local hairdresser’s reviews and Vivo came up and then I met Irina, one of the hairdressers there. She is... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Katie Gibson ( Vivo Halswell) is fabulous ! So talented, she showed me so much compassion and patience to teach me how to style my hair at home to make it look its best. The colour we discussed mater... Toon meer
Bedrijf heeft geantwoord
Mel did such an amazing job on evening out my layers and bringing the volume back to my wavy/curly hair! She explained the process and why she was cutting certain parts (improving the shape and layers... Toon meer
Bedrijf heeft geantwoord
Greeted with a warm welcoming smile which made my visit after so long feel really comforting and warm. Sachi is a very deep listener and immediately picked up on what I was looking for! Thanks for hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vivo Hair Salon is a nationwide network of professional hair salons located across New Zealand. Our stylists provide a full range of services including precision haircuts, colour, balayage, blonding, and personalised hair care tailored to each client. Ongoing professional training is a key part of our culture, helping our teams stay current with the latest techniques, trends, and industry standards. Vivo is committed to delivering consistent service, quality results, and a welcoming salon experience for every client.
Contactgegevens
Nieuw-Zeeland
- www.vivo.co.nz
4,9
Uitstekend
457 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Recived a parcel from Vivo this week…
Recived a parcel from Vivo this week with a number of hair products in it, one had unfortunately leaked. As this was the first time I have experienced this, I took a photo and sent an email through advising the team. The response was fast, Julie was amazing and the resolution of the situation, more than I expected! Awesome customer experience from Vivo and Julie
13 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you very much for your wonderful words Helen for our amazing Colleague Julie, we truly appreciate your feedback and I've passed this onto her and the Team. Thank you!
So happy with my hair !!!!
It was a lovely experience everyone was so lovely and i would so go again
13 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you Talis for your wonderful words and we can't wait to see you back again.
Udara absolutely exceeded my…
Udara absolutely exceeded my expectations! I came in with years of box colour in my hair and a really botched home haircut and she transformed my hair completely. I am so happy with the results!!!
13 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you for sharing this, Kayla! We're glad to hear Udara was able to transform your Hair and give you and amazing Service. We're thrilled that you're happy with the outcome and we can't wait to see you again very soon.
Vivo is good
Vivo is good, Zorah at Vivo Orewa is great! Excellent advice, skill and talent all wrapped in a wonderful sense of humor! Thank you Zorah for making my appointment more than just a great hair day!
13 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you for sharing this, Jennifer! We're glad to hear Zorah did an amazing Service for you and we appreciate your lovely words for her.We look forward to welcoming you back very soon.
Zaa was amazing
Zaa was amazing, stayed later as I changed what I booked for and came in early to touch up the next day. Result was amazing. The consultation was also realistic with my very thin and box died hear so no surprises, will be back.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thanks, Tina! . We appreciate the kind words and are glad Zaa could provide you with a positive experience!
Got in contact with Vivo about my faulty hair straightner
Got in contact with Vivo about my faulty hair straightener that I’d purchased from them 9 months prior. Julie was quick to respond to my email and was very helpful and made the process very easy for me. Due to her help I received a replacement hair straightener within a week of sending my faulty one back. Thank you Julie for all of your help!
13 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thanks, Sarah! It's wonderful to hear that Julie was able to assist you so efficiently with your replacement hair straightener. We'll be sure to pass on your kind words to her. We appreciate you taking the time to share your experience with us!
Hair colour,cut and blow dry by Amazing…
Hair colour,cut and blow dry by Amazing Kylie.
Looking for that wow factor,visit Kylie at Vivo the boundary Henderson
You walk out a new person.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Your positive feedback means a lot, Carol! Kylie will be thrilled to hear she delivered that wow factor for you. We look forward to welcoming you back to Vivo Henderson soon.
I’ve used Vivo as my go to source for…
I’ve used Vivo as my go to source for hair and skin care needs for the last 6+ years! Their range and prices are amazing. I recently had the pleasure of dealing with Julie from customer care. She is so helpful and kind! Always impressed with Vivo.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
We are overjoyed to hear this, Melissa! Six-plus years as a loyal customer means the world to us. It is wonderful to know Julie from our customer care team made such a great impression. We will be sure to pass on your kind words to her. Thank you for your continued support!
My hairdresser Sachi is great
My hairdresser Sachi is great! Almost all my trouble she could solve. I live her advice and works for me. I will stick her for my hair future.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you very much Ikue for your wonderful Review for our Gem of a Stylist Sachi. We truly appreciate your kind words and look forward to seeing you again very soon
Julie from customer service was amazing…
Julie from customer service was amazing to deal with, super quick response and very helpful. Thank you. Orders always come quickly and well packed.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Hi Kristina, Thanks for sending through your lovely Review for amazing Colleague Julie. We truly appreciate your Feedback.
Had a fabulous hair up experience with…
Had a fabulous hair up experience with La-Rochelle who really knows how to deal with curly hair! She was so friendly and knowledgeable and made my hair look and feel fabulous !! And .. my hair stayed in place all the next day too - as an extra bonus ! Will definitely be in again for a cut and some products !!
1 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you very much for taking time out to share with us your lovely Review for your experience at our Fifth Ave Vivo Salon. We're thrilled that La-Rochelle was able to give you Superstar Treatment. We can't wait to see you again very soon!
Blonde executed to my expectations and cut done with precision
Nice open plan salon with friendly staff
Beautiful hair done by Emerald who exceeded my expectations with my blonde and the cut was identical to what I had wanted
Thankyou Emerald
Lovely colour and I didn't feel rushed so it was comfortable and I found it easy to relax
You could see all the ladies that worked there loved their job as they were experimenting with some products while I was there
Yummy treats and refreshments
11 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you, Sarah! We are delighted to hear about your experience with our team. We're thrilled that Emerald was able to give you amazing Service and we can't wait to see you again. We appreciate your support!
I had a great experience with VIVO and…
I had a great experience with VIVO and Julie this week. My GHD brush after one use with my dryer warped and the bristles bent, i emailed them on Sunday and had a resolution with them by Tuesday morning. Excellent communication throughout and a great outcome in a replacement brush!!! AAA+++
11 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Hello Katie, your feedback is highly appreciated. We appreciate the kind words and are glad we could provide you with a positive experience!
Service
Anne-Marie was amazing at her job. She helped choose my hair colour and recommended different options to suit my hair and explained why it was necessary. She also recommended shampoo, conditioner and heat protectant after my appointment and explained how each of these products would help my hair stay healthy which was great! Awesome staff overall and a really clean and welcoming salon!
5 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Hi, Hannah. We appreciate the kind words and we are glad Anne-Marie could provide you with a positive experience!
Maddi at Vivo Levin is just wonderful
Maddi at Vivo Levin is just wonderful, she always has a smile on her face, is professional and friendly. I always leave happy and couldn’t recommend her enough.
12 juni 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you, Vicki! Thank you for your lovely words for our gem of a Stylist Maddi. We truly appreciate you and we look forward to welcoming you back soon!
Excellent
Excellent, friendly service. Nikkie is professional and gives good advice. She is thorough and doesn't make the appointment feel rushed.
17 april 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
We are privileged to hear this, Aileen! It's wonderful that Nikkie's professional approach and good advice made your experience feel thorough and unhurried. We'll be sure to pass on your kind words to her. Thank you for choosing Vivo Hair Salon.
Tas was absolutely amazing
Tas was absolutely amazing! Full head of foils that turned out beautifully!! I’ve definitely found my new long term hairdresser, highly recommend TAS 🙂
9 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you for taking the time to share this, Tamara! We're thrilled Tas delivered such a beautiful result with your foils. We'll be sure to pass on your kind words. We look forward to welcoming you back!
Len is a true star
Len
She is amazing and worked her magic for the results I wanted and she created, I also know as a dark hair girl it may take awhile to get the results however she nailed it first time! Love my new hair 🩶
8 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thank you for taking the time to share this, R! Len will be thrilled to hear your kind words. It's wonderful that she delivered exactly the results you wanted first time. We look forward to welcoming you back to Vivo Hair Salon. 🩶
I took my daughter to Vivo Pukekohe she…
I took my daughter to Vivo Pukekohe she was booked in with the lovely Christel, we are very happy with the cut & finish we booked in for, the end result we received was excellent! Thank you Christel.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
Thanks, Melanie! We're so glad you and your daughter had a wonderful experience at Vivo Pukekohe. It's great to hear Christel delivered an excellent cut and finish. We'll be sure to pass on your kind words to her!
Louise is a brilliant hairdresser
Louise is a brilliant hairdresser, she made my blonde hair look amazing and Louise is such a lovely person.
Very happy
4 augustus 2026
Review zonder uitnodiging
Antwoord van Vivo Hair Salon
We are grateful for your kind words, Stevie! It's wonderful to hear that Louise made your blonde hair look amazing. We'll be sure to pass on your lovely feedback to her. We look forward to welcoming you back soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.