Vivo Hair Salon Reviews 

Very disappointed with my experience at Vivo Te Rapa. I tried multiple times to return two unopened and unused hair products within the 14-day return period, on 1, 4 and 5 August, but the return could not be processed due to staff/manager availability.
I was then told there was “no return policy,” despite Vivo's website publishing a return policy.
I have contacted Vivo for clarification but have not received a response. Very disappointing customer service and communication.

10/10 from Carly today. I’ve been box dye red and decided I wanted to go “2000’s blonde”. She went above and Beyond from the random chats, to the hair, right down to the final Touches. Couldn’t recommend her enough!!

Friendly…always a good chat. Honest what can and can’t be achieved.

Very polite staff , professional. Accomodating. I had very good experience and relaxing time.

Hair toned and styled, as always exceptional service thanku sonja

Amazing service from Julie with my online order. Thank you so much!

Pleasant, comfortable and relaxing environment. I enjoyed being seated at the back of the salon where it felt a bit more private where I could have a quick nap as my appointment took a while given the service I wanted. Overall great experience I would recommend Sheridan to anyone getting full head foils in the future.

Great experience! Anne-Marie was lovely! Wealth of knowledge about curly hair and so friendly!

The staff are patient and know wat they do
Love Madi’s work

Inca is absolutely fantastic & I wouldn’t trust anyone else with my hair! Absolutely fantastic with blonde hair & making sure the health of my hair is never compromised.

Good service and experience, Yuki is so nice and so good hairdresser

Always happy Irina goes beyond and does an amazing job fitted me in today when my appointment was Tuesday

Laura’s customer service, coupled with her expertise as a hairdresser is what makes the experience exceptional! She does such a wonderful job to keep my curls healthy, while also dying all my grey hairs away. Thank you so much for being the best, Laura!

Want to thank Vivo for great customer service and super speedy deliveries. In particular, thanks to Sarah who responded right away and arranged to ship out a product that was missing from my most recent order.
Thanks for your help!!

8 years ago i got the worst haircut of my life, it took a lot to finally go somewhere and get my hair done again

But Vivo did not disappoint, i got a hair nanoplasty and a cut and it all came out amazing, this place restored my faith in hair salons

Gigi, she listened to my hair concerns and offered a lovely experience, I went into the salon feeling quiet down about my hair, but left feeling really great. She was not only very skilled but also lovely. Everything you want in a salon visit.

Whakatane Vivo!
Jo was my hair stylist, he was very welcoming, polite and kind.

We had an in depth consultation which I’m so glad because I had very dry & damaged hair; the shade of blonde I wanted would have left my hair even more dry which is not what I wanted.

We went with the Kerasilk treatment instead, and now my hair looks shiny & feels smooth :)

Afterwards I’ll book to get my hair dyed.

Thank you Jo & Staff at Vivo

Fast, efficient service. Ordered something online which wasn't available was emailed straight away and a replacement was sorted very very happy with the service, I would 100% recommend to everyone!

Richard and the team are absolutely wonderful. I always feel like a million bucks after a visit and can highly recommend the Wella smoothing treatment

Shayal was amazing, I was nervous about bleaching my hair as its very fine but when she was done my hair felt healthier than it did when I came in and the colour is better than expected