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Vodafone UK - Bournemouth Reviews 

183
•
TrustScore 5 uit 5

4,8

Mobiele netwerkaanbieder
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Locatie

Wijzig locatie

1 Commercial Road, BH2 5RH Bournemouth, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Bournemouth

Geschreven door het bedrijf

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Contactgegevens

  • 1 Commercial Road, BH2 5RH, Bournemouth, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

183 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(183)

42.657 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The man 👏…

Liam was a great help maid me feel welcome everything went well the best men in the store 👏👏👏👏

21 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Fazel,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly, Knowledgeable and Efficent

Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!

20 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Raymond,

Thanks for the lovely review and fantastic support for Sonya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amy made our experience effortless…

Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .

19 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Adam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service 10 out of 10

Customer service 10 out of 10. Lovely staff

8 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sonya was extremely helpful and has…

Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey LJ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sonya the new worker was very helpful…

Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage

4 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Liam was so helpful and friendly

Liam was so helpful and friendly

31 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Christine,

Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amy was superb!!!!!!

Amy was superb!!!!!!! What a star of an Employee

31 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey,

Thanks for the lovely review and fantastic support for Amy .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had such a lovely experience with…

I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

23 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Flew into Vodaphone Bournemouth today

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

19 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I just want to say a massive thank you…

I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Shanice,

Thanks for the lovely review and fantastic support for Zac and Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Liam was very helpful explaining the…

Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

13 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andreea was very friendly

Andreea was very friendly, helpful, polite and Courteous.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Ali,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A great experiance

A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

5 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Josh,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Incredible service and an incredibly…

Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey Harry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Yes was nice very good and the name is…

Yes was nice very good and the name is Andrea

4 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

30 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Mr And Mrs,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andreea, Top Customer Service

Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

29 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bournemouth

Hey SA,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I want to congratulate Kiara at the…

I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

27 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Peter,

Thanks for the lovely review and fantastic support for Kiara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andreea was so helpful and put my mind…

Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

26 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey there,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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