Vodafone UK - Bournemouth Reviews 

185
TrustScore 4.5 uit 5

4,7

1 Commercial Road, BH2 5RH Bournemouth, GB


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Beoordeeld met 5 van de 5 sterren

Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 1 Commercial Road, BH2 5RH, Bournemouth, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

185 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(185)

42.916 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sim only upgrades on 4 phones

Sim only upgrades on 4 phones.
Friendly staff. Quick service.

3 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

they were great and quick service

22 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Angelos. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, good experience

22 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Haxi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Attila was great at serving us today…

Attila was great at serving us today sorting out my new contract. He was understanding about my worries of having a contract but living internationally and he was full of useful advice. He was patient and it was a pleasure to meet him.

18 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Emily,

Thanks for your review and feedback for Attila. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We LOVE Kiara & Hayley

16 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Stuart,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was an amazing experience with…

It was an amazing experience with Vodafone bournemouth & Fatmir explained all the details and took really good care of us.
Thank You

23 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Abhii,

Thank you for taking the time to review, it's great to hear your feedback for Fatmir.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service.

15 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Achi,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. Helpful with good information.

6 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Sarah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

An excellent ,informative and service

An excellent ,informative and service! Excellent customer service!

2 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Esienne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayley was really friendly and helpful…

Hayley was really friendly and helpful when completing my contract

26 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Eliana,

Thanks for taking the time to review and share this great feedback for Hayley.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kiara was amazing!

Kiara was really helpful and knowledgeable in helping me set up my broadband, everything explained and sorted in less than 10 minutes, saved me £40 a month and I get a free tablet! thank you Kiara!

30 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Samuel,

We're pleased to hear such great feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service merged to help me…

Very good service merged to help me with all problems happy customer

28 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service today Bournemouth

Great service today from the Bournemouth Branch special thanks to Josh and Haley... Great customer service and dealt with an issue professionally.
6 stars to these guys and I d like to nominate them for an award . Thanks Jamie x

17 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris and Attilla couldn't have been…

Chris and Attilla couldn't have been more helpful. Personable, knowlegeable and patient topped with a sense of humour. The only thing that let them down was your address recognition system. I was going to add to current package after 30 mins I'd had enough paid outright from of frustration. The staff outshone the software....pleasant reversal of the norm. Pleasant experience allround. Hence Vodafone customer since 1987.
T Wells

15 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi. Thank you for your review for both Chris and Attilla. Minus your system concerns raised, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

2 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Helena,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harrison went over the top to be helpful

As I work 12 hour shifts it was difficult to get into the shop but very kindly they kept a phone back for me after it had been ordered till I was able to get back in. I am not any good with technology but Harrison made it so easy for me swapping my phones over and explained everything that he was doing as he went along with the transfer.

28 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Sandra,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent due to exceptional service…

Excellent due to exceptional & prompt service received today from Attila Adam at Vodafone Bournemouth Commercial Road outlet.
Keep the good work going.
Dr. Shahira

17 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Dr Shahira,

Thanks for your lovely review for Attila Adam. We appreciate your support.

We're here to help if you ever need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Incredibly helpful staff

I run a small trades business and was looking to get 2 new phones. If it was not for Harrison, the manager, this would not have been possible.

We faced many issues during this process but Harrison refused to give up and always provided a solution.

When he undoubtedly moves on from his current role, Vodafone will miss him.

However, in the mean time - Any issues I have with these phones. I will be right down at Bournemouth Branch, waiting to be assisted by Harrison.

Thank you for your help.

10 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Brandon,

Thanks for the fantastic feedback for Harrison, it's really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Bournemouth Vodafone!

Staff were very friendly in helping me get my new contract. Polite and also extremely helpful . Will be sticking with Vodafone as prices were good and also very good value!!

21 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hey Daniel,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the Bournemouth store today…

I went into the Bournemouth store today and I can honestly say this is the best customer service experience I've had in a long time. I was looking to change my mobile network and I found the whole process very straightforward. Everything was explained clearly and I felt I came away knowing exactly what I had signed up to. Well done Team Bournemouth!

6 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - Bournemouth

Antwoord van Vodafone UK - Bournemouth

Hi Alison, Thanks for your review. It's great to hear out team in Bournemouth took the time to explain everything for you.
Thanks again,
The Vodafone Social Media Team

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