Vodafone UK - Brentwood Reviews 

101
TrustScore 5 uit 5

4,9

20 High Street, CM14 4RG Brentwood, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Brentwood

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 20 High Street, CM14 4RG, Brentwood, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(101)

41.211 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Chloe was very helpful and patient with…

Chloe was very helpful and patient with sorting out our new mobiles and contacts would highly recommend Vodafone

13 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hey E Lacey,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

From start to finish

From start to finish, my sales experience with Michael was nothing short of superb! Michael was knowledgeable, attentive, and genuinely focused on understanding, my needs rather than just making a sale. He took the time to explain all the options clearly, answered every question with confidence, and that made me feel like a valued customer throughout the experience. Highly recommend!

8 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey Lynn,
 
This is fantastic to hear! We really appreciate the feedback. It brings us great joy to hear how Michael was able to sort things out for you.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike & Chris

Exceptional customer service from Mike and Christopher today who gave me 2 amazing deals on my sim only plans. 2 delightful, caring, dedicated and also funny people determined to solve my problem. A huge credit to your company

7 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey Roger,

Thanks for the lovely review and fantastic support for Mike and Christopher.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Michael thanks…

Fantastic service from Michael thanks for all your help.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey Anne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was outstanding service

Michael was outstanding service, got me the deal I wanted in quick succession, the rest of the staff was so welcoming, would highly recommend this store

17 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hi Margaret,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Experience

Alfie at Vodafone Brentwood was brilliant in assisting me with setting up my new phone.
He was patient and took time to explain all that I did not understand

27 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Carol,

We appreciate your positive feedback for Alfie. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Natalie

Natalie , Chloe and Alfie were wonderful and very helpful full of information.

11 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hi Naila. Thank you for your review for Natalie, Chloe and Alfie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The manager in the staff were…

The manager in the staff were excellent, courteous and also full of information of considerable use to me

11 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hi Syed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe was exceptionally helpful today

Chloe was exceptionally helpful today, her knowledge and patience very much appreciated. Customer service at its best. Thank you Chloe.

27 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Carol. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike and Chris were brillant

Having come to Vodafone shop to renew my contract. I was extremely pleased with the knowledge and help I was given by Mike & Chris. It was so easy and a pleasure to be served by them.
Thank you both

27 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Agnes,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The experience was great

The experience was great, faultless from Mike

27 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Paul,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Vodafone

The staff named Mike stayed beyond his work hours to support my phone upgrade and moving all my data to the new phone etc. I have never met such a kind and gentle person in a long while. Thank you Mike. Thank you Vodafone. I am grateful

3 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brentwood 5, Liverpool nil.

I’m doing two reviews here. The 5 star review is for the Brentwood store. My daughter, a student in Liverpool, me the account holder in Brentwood. Apple replaced a faulty phone but it had an eSIM. No phone connection. Staff in the Brentwood store could not have been more helpful, including trying to get the eSIM reactivated and FaceTiming the Liverpool store to go through the identification details while my daughter and I were in the stores. Make it clear that Liverpool did not help at all and one employee was very unhelpful and rude to both my daughter and the staff in Brentwood. So this is a lovely review of Brentwood, not of Liverpool.

9 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Catherine,

Thanks for your lovely review for our Brentwood and Liverpool stores. This is a great way that they helped to get your daughters phone connected again. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Upgrade gone ahead smoothly just…

Upgrade gone ahead smoothly just awaiting delivery of new device.
Michael had helped throughout the transaction

Order number CDH-0000000357412672

8 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hey Tim,

Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I found michael to be polite very…

I found michael to be polite very helpful and has saved me money on my monthly bill. He is very clued up on all the phones and systems.I would definately recommend him to friends.

15 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing. The staff Mike was quite insightful and professionally amicable with all recommendations 👌.

1 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Oscar,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Mike's great customer service provided.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was really attentive to my…

Michael was really attentive to my needs and sorted me out with a new device as mine was broken. Top quality service from the chap!

2 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Les. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the support Michael has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael

Michael, Chris & Jahir were very helpful and recommended me the right things I am so pleased i came into this shop they were so efficient. I would 100% recommend this shop as they have gone the extra mile for me

15 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was fantastic and very…

Michael was fantastic and very attentiveto my needs and ordered exactly what I needed

11 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Tunde,

Thanks for sharing your fabulous feedback for Michael. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A shout out to the guys at Vodafone in…

A shout out to the guys at Vodafone in Brentwood, Essex. I was having problems with my iPhone, which I couldn’t resolve myself, despite following numerous suggestions on line. I thought I’d have to visit an Apple Store for a repair or buy a new phone. But the guys at the shop in Brentwood solved the problem in a few minutes. Great team, knowledgeable, polite and friendly. I’ve been with Vodafone for approx 20 years, the service and support is excellent.

23 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Janet,

Thank you for your review, and for sharing the experience you've had in the Brentwood store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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