Vodafone UK - Brentwood Reviews 

101
TrustScore 5 uit 5

4,9

20 High Street, CM14 4RG Brentwood, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Brentwood

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 20 High Street, CM14 4RG, Brentwood, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(101)

41.211 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service from…

Excellent customer service from Michael, Chris and Jahir they were very patient and gave great advice

18 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Natalie. Thank you for your review for Michael, Chris and Jahir. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was really helpful with my…

Chris was really helpful with my upgrade and helped me transfer my data over to my new phone.

30 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hi Ross,

Thanks for this great review! We're delighted you had a positive experience with Chris. Enjoy your new phone.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was a brilliant service.

Michael was a brilliant service.. really made my day, excellent attitude, personable individual and made me feel totally comfortable and relaxed during the process of getting a new device. I highly recommend this store to everyone

2 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey Idaresit,

Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was an excellent experience for…

Michael was an excellent experience for recommending me this fantastic new samsung, he set up my new phone for me also. Great service!

10 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Thank you for your review. It's good to read Michael was able to help to with your new contract.
Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good experience

I'm not very technical with phones but knew I wanted an upgrade as my contract had ended with another company, but wasn't too sure on what model to go for, so thought I'd pop into my nearest phoneshop.

The store owner Nathalie was brilliant! She spent time going over my options, what I was looking for and didn't try to rush me and I didn't feel pressured. The store has a calming atmosphere and everyone seemed really happy.

I was assured that if I was unsure on anything to pop back in and someone can help me.

Overall I'm very happy that I made the switch over to Vodaphone. What could have been a stressful experience was not.

26 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hi Natasha. Thank you for your review for Nathalie. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was excellent

Michael was excellent! Replaced my phone with my old slow phone and I love it!

22 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey,

We're glad to hear that Michael was able to help you with a new phone.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was very attentive to my needs…

Michael was very attentive to my needs and served me with a great phone and plan! Great customer service

10 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey John,

It's great to hear your feedback for Michael, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was very attentive to my needs

Michael was very attentive to my needs, great customer service from him.

14 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi there,

Thanks for reviewing and sharing this great feedback for Michael.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mike and Chris were great

Mike and Chris were great, brilliant customer service and would be happy to recommend them. Gave me a new black Friday Simon deal which I was happy with.

25 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey Wayne,

Thanks for the lovely review and fantastic support for both Mike and Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service 5 star!

Had the best customer service I have had experienced in Vodafone shops!
After my phone has been stolen Michael kindly spend around 2 hours helping me not only get a new phone but also restore my valuable information! Honestly, I could not be more grateful if I wanted to. Amazingly friendly service and brilliant problem solving skills. Thank you Micheal!

18 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hi Inga,

This is such an amazing review for Michael. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Mike at Brentwood branch was very…

Mike at Brentwood branch was very helpful with getting our new contract phone

Awesome guy

20 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi there,

It's great to see your kind words for Mike. We really appreciate your feedback.
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Needs a midi cane and saw Scott who…

Needs a midi cane and saw Scott who helped me get one very happy with the service

2 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hey Paula,

Thanks for letting us know what an amazing job Scott did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into the shop today as I was due…

Went into the shop today as I was due an upgrade Scott helped me and I ended up getting an iPhone 13 very happy with the experience

30 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Sue. Thank you for your review for Scott. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael very friendly staff!

Had a very good customer service experience with Michael! Very friendly and he found solutions to my problem in a short period of time. Really recommend him!

4 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Flamingo Swim School,

This is a great review for Michael. Thanks for your support.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff

I had a nice and very pro customer service at vodafone Brentwood branch. Very helpful and friendly staff! Really recommend this branch!

13 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi joy,

Thanks for your lovely feedback for our Brentwood store. We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Upgraded and got home broadband happy…

Upgraded and got home broadband happy with the service

14 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hey Toby,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Scott helped me upgrade my contract to…

Scott helped me upgrade my contract to a sim only very happy with the service. A*

11 september 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brentwood

Hi Isobel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store to upgrade my phone…

Came into store to upgrade my phone Scott assisted me and helped me get my new s23 ultra. Very happy with the service

11 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Alex,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was very helpful with my upgrade

12 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hi Kay. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael fulfilled my needs in the SIM…

Michael fulfilled my needs in the SIM card plan that I needed, very thankful for his service!

3 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Brentwood

Antwoord van Vodafone UK - Brentwood

Hey Thiago,

Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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