Vodafone UK - Bury St Edmunds Reviews 

263
TrustScore 5 uit 5

4,9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


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Beoordeeld met 5 van de 5 sterren

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

263 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(263)

40.694 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brandon at the Bury St Edmunds store…

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

8 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Desley,

Thanks for the lovely review and fantastic support for Brandon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Richard

Great customer service from Richard. Sorted all my issues out ,phone all set up and working now

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hi Danielle, thank you so much for your wonderful review and the amazing support you’ve shown for Richard, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

He very great and helpful thank you so…

He very great and helpful thank you so much you don a good job

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Mrs Noiniti,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Dan was very knowledgeable, helpful and friendly. Sorted mine and my daughter’s accounts and broadband with no fuss and great explanations and options. Plus excellent chat about The Greatest Showman!

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Liz,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Richard and a…

Excellent service from Richard and a lot of fun

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Josepha,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly. It was near end of day and no other customers were in the store. I walked through the door and said I was there to pick up two phones. Richard immediately knew who I was and called me by name.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Richard Conway is absolutely brilliant

Richard Conway is absolutely brilliant, so helpful and a great credit to your company. Thank you, Kim

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Kim,

Thanks for the lovely review and fantastic support for Richard Conway. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rob was very patient explained…

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extremely helpful picking the right colour and was not pushy or in a rush.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Lucy

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

He was really helpful and very polite

30 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff Expertise

Staff understanding my needs and finding me the best deal to suit exactly what I said.

Quoted in excellent time by Nicole and deal set up by Cali both with excellent service backed up by Dan.

22 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Mike,

Thanks for the lovely review and fantastic support for Nicole, Cali and Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nichole

Nichole, Kurt & Tom have been excellent

19 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful.

18 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Diana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nichole was brilliant today

Nichole was brilliant today - knowledgeable, polite, professional and gave me exactly the advice I was looking for. Went above and beyond and has assured Vodafone of continued custom for another 3 years. Well done. A credit to your shop.

18 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Henry,

Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nichole took time and explained things…

Nichole took time and explained things very well and filled us with confidence that we were being directed to the best deals available.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Adrian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Both Nichole and Rob were extremely…

Both Nichole and Rob were extremely helpful and we will return in the future.

2 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Peter,
Thanks for the lovely review and the fantastic support you’ve shown for Nichole and Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

It’s not often that you can walk into a shop, and feel that you are getting help and advice that is beneficial to both parties. I was extremely pleased with the customer service provided today, by both the sales assistant and manager.

26 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Miles,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nicole at the bury st edmunds office…

Nicole at the bury st edmunds office was super helpful kind

26 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Kylie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Staff are really helpful and…

Staff are really helpful and experienced. Streamlined service.

12 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Miles

Excellent service from Miles.

Quick, efficient and knowledgeable

Rob looked grumpy 😳

7 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

After having issues with the phone…

After having issues with the phone support I came into the store. The chap who served me, Dan, was really helpful and happy and alleviated my worries very quickly. Really good service, genuinely very pleased

3 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Haydn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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