Vodafone UK - Bury St Edmunds Reviews 

265
TrustScore 5 uit 5

4,9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


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Beoordeeld met 5 van de 5 sterren

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Toon meer

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Beoordeeld met 5 van de 5 sterren

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Toon meer

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Beoordeeld met 5 van de 5 sterren

Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Toon meer

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Beoordeeld met 5 van de 5 sterren

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

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Bedrijfsgegevens


Contactgegevens

  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

265 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(265)

41.511 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service from Miles

Excellent service from Miles.

Quick, efficient and knowledgeable

Rob looked grumpy 😳

7 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

After having issues with the phone…

After having issues with the phone support I came into the store. The chap who served me, Dan, was really helpful and happy and alleviated my worries very quickly. Really good service, genuinely very pleased

3 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Haydn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Contract upgrade

Miles and the staff at Vodafone were amazing with helping me renew my phone contract! ❤️ Great customer service, polite and friendly. Happy to be sticking with this company.

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Neuro,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer experience with Nichole

Nichole was very good at explaining options, helping to problem solve and deliver the best personal solution for me. Good offers available, especially for trade in.

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Chris,

Thanks for the lovely review and fantastic support for Nichole.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’d have given 10 stars if I could.

I’d have given 10 stars if that was possible. Nichole in the Bury St Edmunds shop has been fantastic in sorting out a very difficult issue. She persisted for an hour and eventually solved it. I wouldn’t have known where to start. Brilliant!

22 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nichole was excellent and gave us great…

Nichole was excellent and gave us great advice.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan dealt with us very helpful

Dan dealtxwith us, Very efficient knowledgeable .

1 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Paul,

Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan at bury at Edmunds helped out and…

Dan at bury at Edmunds helped out and was extremely friendly can't thank him enough

26 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Neil,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Brandon was very easy to deal with, helped resolve my query quickly!! Thank you

25 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Taylor,

Thanks for the lovely review and fantastic support for Brandon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What a couple of polite young men…

What a couple of polite young men looked after me today!

19 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Amie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Miles has been very helpful and…

Miles has been very helpful and professional, we will be back to Bury St. Edmunds store

17 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Annoyed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nichole was really helpful

Nichole was really helpful, personable and sympathetic. We felt she cared about us as customers and explained things well and knew her stuff.

2 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nice and easy service

Nice and easy service. Got exactly what I wanted. Great service from Nicole!

2 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had excellent service from Dan today…

I had excellent service from Dan today helping with my new phone. Nichole also helped.

30 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Paula,

Thanks for the lovely review and fantastic support for Dan and Nichole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service

27 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Frances,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Service in Bury St Edmunds

The staff in the Bury St Edmunds store have been incredibly helpful when sorting out a myriad of issues (some of which were caused by me!). They have gone above and beyond to help me in every way they could, and spent time on making sure I was happy and had exactly what I wanted. Although my issues were complicated they kept a calm, happy and humourous demeanour! I would like to give a big shout out to Dan, Kyle, Brandon and Nichole as well as anyone else I didn't get the pleasure to meet! It's been a blast, and I may just pop in for a chat as it's been so fun! Thanks guys, completely recommend you all!

11 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bury St Edmunds

Hey Hayley,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service for what was a fairly complicated deal. Dan made the whole experience pleasurable.

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Miles made the process smooth and no…

Miles made the process smooth and no pressure just answered our questions thank you

15 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Nick,

Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nichole answered my query and dealt…

Nichole answered my query and dealt with my order quickly and efficiently. The whole process of transferring was handled effortlessly.

14 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Stuart,

Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and approachable.

Very friendly and approachable.
I've been with Vodafone for a while now and I've never had issues with them, the staff are always at hand to help and give 100% of their time

26 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Kate,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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