Vodafone UK - Bury St Edmunds Reviews 

265
TrustScore 5 uit 5

4,9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


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Beoordeeld met 5 van de 5 sterren

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Toon meer

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Beoordeeld met 5 van de 5 sterren

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

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Bedrijfsgegevens


Contactgegevens

  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

265 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(265)

41.608 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very friendly and polite

11 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb service by Miles

Superb service by Miles, thank you for your help and support today

10 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Ursula,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cassie was very helpful.

4 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi,

We really appreciate your wonderful review and the amazing support for Cassie.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cassie was great and very helpful

Cassie was great and very helpful - she was very patient with us and made the experience a lot easier! Thanks Cassie!

3 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hey Georgie,

Thanks for the lovely review and fantastic support for Cassie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

She was so helpful

She was so helpful, accommodating, friendly and thorough!

22 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hello Sharon,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good knowledge

Good knowledge, immediate action, fully satisfied

22 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hello Agustin,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

visited bury st edmunds store to…

visited bury st edmunds store to upgrade old i phone. served by Tom who explained options clearly and patiently, not too much jargon. very helpful. gave clear advice on how to set up new phone. excellent service and customer friendly. made the process simple and quick. thank you Tom.

21 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi Derek,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great information given by friendly…

Great information given by friendly staff member.

21 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi Barry,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Richard was really helpful and…

Richard was really helpful and efficient nice man

16 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

In store service was very good and John…

In store service was very good and John was very knowledgeable and helpful

5 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi Adam,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was awesome helped me out…amazing…

John was awesome helped me out…amazing service

3 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hello, Paula,

It's great to hear about the positive experience which you've had with John. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

I called in to Vodafone to assist me…

I called in to Vodafone to assist me with
updating my WhatsApp.
The young man I dealt with was so
Obliging, friendly and oh so helpful, I
was well satisfied on leaving the
Vodafone store, I give him 5 stars
Thank you
Celia Bell

16 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Thanks for your lovely feedback Celia 😊 All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Richard at the Bury St Edmunds store

Richard at the Bury St Edmunds store was patient and helpful, and assisted us in a happy and professional manner. We always go to this store as all the staff are very knowledgeable and nothing is too much trouble.

14 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John as always never fails to…

John as always never fails to impress…kind caring and honest…really looks after customers unlike Vodafone…

8 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi Alison

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

Broadband switch

Tom was really helpful and made the switch to broadband really easy

8 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi Ann. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

He was great

He was great
He gave us a great deal and he made us feel valued as customers
Brilliant service

5 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi Stefan,

Thanks for your review for us. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Cassie was absolutely amazing today

Cassie was absolutely amazing today, so helpful and really did go above and beyond to help with my issues.

5 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hello,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cassie was great

Cassie was great. Friendly and professional with brilliant customer service skills.

31 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Richard was amazing. Gave me a much better deal on the pixel 9 pro XL rather than the regular 9 I initially went for. He gave excellent service and both me and my dad were impressed

28 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Bury St Edmunds

Antwoord van Vodafone UK - Bury St Edmunds

Hi Jonny,

This is a great review for Richard. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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