Vodafone UK - Darlington Reviews 

169
TrustScore 5 uit 5

4,8

9-10 Prebend Road, DL1 1NT Darlington, GB


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Beoordeeld met 5 van de 5 sterren

Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10... Toon meer

Beoordeeld met 5 van de 5 sterren

Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 9-10 Prebend Road, DL1 1NT, Darlington, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

169 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(169)

40.490 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very happy with service today

Very happy with service today, quick and helpful

30 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Nic. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I want to say how impressed I am with…

I want to say how impressed I am with all the staff in the care , patience and expertise shown on each of my visits.
In particular I would like to mention Joseph and Dan who has given me so much help as an older lady!!

23 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Judith,

This is a great review for Joseph and Dan. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Very helpful store

Very helpful store. Ordered a new phone and had my information transferred by Dan W in store. Highly recommend this store

20 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Paul,

Thanks for your review and positive feedback! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help from Joe in setting up my…

Great help from Joe in setting up my new phone. Very grateful. Many Thanks.

19 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Neil,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joseph was extremely helpful and…

Joseph was extremely helpful and explained everything

2 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Thanks for your fab feedback for Joseph. It's good to see they explained everything for you.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely fabulous support from Daniel…

Absolutely fabulous support from Daniel at the Darlington store. Professional and courteous. Thank-you for your amazing advice!

30 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Ruth,

Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan P is your man!

Dan P was efficient and knew exactly what I was looking for. Upselling champion tried to sell me broadband but sadly I'm already committed elsewhere. 10/10 would come again.

29 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Ryan,

We appreciate your excellent feedback for Ryan. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really lovely

Really lovely, helpful staff! Lucy helped us to transfer an account into my name and gave us a lot of good advice in a short space of time.

19 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Zoe. Thank you for your review for Lucy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and easy update

18 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Vikki,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, knowledgeable and friendly.

18 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Joshua,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

JJ was very helpful

JJ was very helpful

18 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Lisa,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kitsana was amazing!!!

Kitsana was amazing and helped me sort out my new iPhone 16 Pro and new IPad order. Very friendly and helpful we had a great laugh while waiting for everything to process. Everything went smoothly and she told me everything that’s gonna happen with my new plan. Once again thank you

25 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Jake,

This is lovely feedback for Kitsana. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Vodafone - great service

Dan was really helpful and took the time to find me the best deal. Thanks for a great experience, I would definitely come back to Vodafone Darlington.

24 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Carolyn. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Patient, organised and super efficient.

17 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Christopher,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service from Joe in store today

11 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi. Thank you for your review for Joe. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan is incredibly knowledgeable about…

Dan is incredibly knowledgeable about this stuff and incredibly good at sharing his knowledge. With him on board, Vodafone are sure winners. Delighted!

5 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant super helpful…

Absolutely brilliant super helpful katana was really friendly and fixed an issue, I had spent three hours with Vodaphone over the phone the day before they were coming n able to help with

14 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Just been served today by Kitsana at…

Just been served today by Kitsana at DARLINGTON. Kitsana dealt with my contract queries and fixed them and even saved me money! Also she worked beyond her finish time to get it done.

Perfect customer service, she was a pleasure to speak to and is an absolute credit to the DARLINGTON team.

Can't stress how hassle free Kitsana made the whole process.

Many thanks.

13 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hey Rob,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan W was exceptional in his patience…

Dan W was exceptional in his patience and understanding. He made a potentially stressful situation a pleasure and couldn't have been more helpful. His manner was so calm and trustworthy he gave me confidence and reduced my anxiety. So THANK YOU Dan. Carolyn

10 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Carolyn. Thank you for your glowing review for Dan W. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, always happy to help 👍
Initially wasn't going to trade in but talked me through how much off my monthly bill it would take off which was appreciated

6 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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