Vodafone UK - Darlington Reviews 

169
TrustScore 5 uit 5

4,8

9-10 Prebend Road, DL1 1NT Darlington, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10... Toon meer

Beoordeeld met 5 van de 5 sterren

Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 9-10 Prebend Road, DL1 1NT, Darlington, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

169 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(169)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great work from Joe appreciate efforts

6 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Peter,

Thanks for the great feedback for Joe, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic Staff!!

Just want to sing the praises of Jay, Warren and Lucy at the Darlington store you were all brilliant with helping with my new order and very patient! Thank you ☺️ Sara C

24 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Sara, thanks for sharing this. It's always good to see our team were so patient and helpful while processing your order
Thanks again, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Friendly knowledgeable staff

Friendly knowledgeable staff that sorted the issue with my network out swiftly.

26 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Neal,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and your network issue was resolved.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and knowledgeable staff

Honestly I had a lovely friendly experience today in Vodafone, the staff made me feel so comfortable and knew the answer to every question I asked. I felt at ease and felt very happy when I left with my new phone! Thank you to the staff who made my experience so great!

15 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hello Amber,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from the darlington branch

I went in and was seen to almost immediately. The staff were friendly and helpful and managed to help with my queries extremely well. I'm happy with the service I received.

10 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service in store today by kitsana

10 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service in Vodafone…

Fantastic service in Vodafone Darlington today helping me with my new phone. Many thanks

6 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Heather! Thank you for your review, it's lovely to hear good feedback. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lucy who served us was very…

Lucy who served us was very professional and patient,as I’m not very good at technology.You definitely earned your wages today lol Thank you

5 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Lesley,

This is lovely feedback for Lucy. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

We needed a change and something new we…

We needed a change and something new we like what we was going for and got the price for what we was looking at too. Her name was Lucy and she was very nice and happy.

26 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hi Cayleh, thank you for your feedback. It's great to see we were able to find you a suitable deal today.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Lucy in the…

Fantastic service from Lucy in the Darlington store, great credit to the team. Smooth and seamless transaction. Will definitely be back. Only down side is don’t accept cash!

27 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hey Dan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lucy was very friendly and welcoming

Lucy was very friendly and welcoming . All could do to help use with the issue had and to find the best deal for use

27 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Darlington

Hey Nicholas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tech service from kitsana

25 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Richard,

It's great to hear about your recent experience and feedback for Kitsana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good employees and pleased to come here…

Good employees and pleased to come here every time as I am getting help every time

22 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable very…

Very helpful and knowledgeable very satisfied.

20 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Anthony. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely lovely girl Lucy

Absolutely lovely girl Lucy, professional, efficient and great conversation while waiting for computer to catch up.

21 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, great deal

20 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Evie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Warren was a a great help sorting out a…

Warren in the Darlington branch was a a great help sorting out a suitable contract for a 10 year old with advice on data etc.

19 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Lynne,

Thank you for sharing this great feedback with us! We're so happy you had a 5 star experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jay was superb

Jay was superb, abit long but helped to manage save my data

14 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Alan,

Thanks for sharing this positive feedback with us! We're so happy you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone happy to get sorted

New phone happy to get sorted. Good work from staff in store

4 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Matthew!

Glad to hear you're new phone is ready to go. Please click here for any device guides you might need to get everything set up as you'd like: https://deviceguides.vodafone.co.uk/. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kitsana vodafone

Kitsana was extremely helpful and patient with me as I was very indecisive but she explained all the different aspects of both phones.

3 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Chloe,

Thank you for taking the time to review and sharing this feedback for Kitsana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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