Vodafone UK - Derby Reviews 

282
TrustScore 5 uit 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

282 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(282)

42.916 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good Service

Fantastic customer service from Aasiyah. Found us some good deals on 2 phones. Very smiley and cheerful.

28 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Michelle,

Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade

Jade has been very clear pre ordered s26 ultra. Best deal with Vodafone who actually want to help. Thanks jade

28 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service Everytime!!!

I have come to this store for many years and always received good customer service. Jade is someone who has helped me all the time and is an excellent sales person. I met Sid for the first time and he was exceptional. Both Jade and Sid worked brilliantly as a team, and both were very patient. Both are very respectful and very caring.

20 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aasiyah was lovely and so helpful

Aasiyah was lovely and so helpful, 10/10 would ask for her again.

18 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Isla,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was helped and advised by Dom today

Was helped and advised by Dom today, hes awesome! Very knowledgeable and helpful. A friendly guy, hes a credit ro the Derby store.

17 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Me and my wife had quite a few issues…

Me and my wife had quite a few issues as we upgraded and had to cancel a contract. Esims got mixed up with physical sims and we were going into Vodafone very frequently. Despite us going so much, the team was lovely and catered to all our needs . Big shout out to Aasiyah and jay for being so lovely

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Manjit,

Thanks for the lovely review and fantastic support for Aasiyah and Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Miz and Jay were absolutely amazing…

Miz and Jay were absolutely amazing from start to finish. Made me feel really welcome and were really really patient with me. If anyone goes in to Vodafone store in derby make sure to look for miz or Jay. Credit to the company

9 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Monica,
 
Thanks for the lovely review and fantastic support for Miz and Jay.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was brilliant

Jade was brilliant, clearly spoken!
True professional
Thanks Jade

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dom had been amazing throughout the…

Dom had been amazing throughout the entire process. He is very welcoming, went out of his way to find the best deal for me, has been a very pleasant experience. Thank you Dom :)

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy with Aasiyah…

Very happy with Aasiyah assistence.Everything went smoothly.Very friendly ,charming lady

3 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey George ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very polite professional…

Jade was very polite professional helpful and fulfilled everything I asked for on my upgrade today! Thanks so much Jade

28 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Mark,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dom was spectacularly he's really great…

Dom was spectacularly he's really great at his job. He was down to earth u can have a good laugh and great customer service and I would recommend dom to anyone

27 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Jordan,

Thanks for the lovely review and fantastic support for Dom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dom was grate help and got us both…

Dom was grate help and got us both really good deals on both a new phone and data plans. He knew what he was doing.

25 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Alfie,

Thanks for the lovely review and fantastic support for Dom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ashleigh served me

Ashleigh served me! Very helpful, great customer service. Explained all options clearly and understood exactly what we wanted! Answered all questions in a friendly and patient manner! Enjoyable experience thanks for you help again very happy with my purchase :)

24 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Alison,

Thanks for the lovely review and fantastic support for Ashleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade thank so much

Jade thank so much, The reception was excellent, the service was quick and professional.

23 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very attentive and helpful

Jade was very attentive and helpful. She explained everything in great detail. Highly recommend

20 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ashleigh was really helpful today with…

Ashleigh was really helpful today with changing my two daughter’s contracts. Thanks so much.

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Charlotte,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very helpful

Jade was very helpful, provided concise advice on buying a new handset, and dealt with the process swiftly.

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade is a star

Jade helped me retrieve my sim after loosing my account. Absolutely star was so helpful and a life saver

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Cole,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Jay & kady did an amazing job helping me. Would definitly recommend vodafone.

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Richard,

Thanks for the lovely review and fantastic support for Jay and Kady.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer