Vodafone UK - Derby Reviews 

301
•
TrustScore 5 uit 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB

•

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Beoordeeld met 5 van de 5 sterren

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(301)

42.851 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Jade very patient got me a great deal

Jade very patient got me a great deal. I love Jades service 10/10 I’m a very happy customer

28 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Claudette,

Thanks for the lovely review and fantastic support for Jade. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I needed a new phone

I needed a new phone. Anna was a great help. She was efficient, friendly and reassuring. She explained everything so clearly, and transferred everything from my old phone for me. I am very pleased with my new phone. Thank you, Anna.

28 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Wendy,

Thanks for the lovely review and fantastic support for Anna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rubel was very helpful.

Rubel was very helpful.

28 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hi Joyce, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Fyza was really helpful and friendly.

Fyza was really helpful and friendly.

22 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kady has been amazing with me today

Kady has been amazing with me today. Very nice to talk to, very efficient and excellent customer service ! Hang on to her, she's a star

22 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Margaret,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fyza

Fyza, communicated really well, patient, receptive, and helpful.

22 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Tolulope,

Thanks for the lovely review and fantastic support for Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sid very helpful and polite

21 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Judith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade has been really good

Jade has been really good, very patentive and listened very well. 10/10 service would defo recommend

21 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jay and fyza were extremely helpful I…

Jay and fyza were extremely helpful I was stressed about My previous contract they renewed my contract to a great one very pleased with their service would recommmend

20 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Cynthia,

Thanks for the lovely review and fantastic support for Jay and Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fyza was amazing today I came in for a…

Fyza was amazing today I came in for a upgrade as I had ran out of data she gave me a great deal very helpful and fun service

20 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mitch simply the best

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise him highly enough. What a valuable asset he is to you!

20 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey there,

Thanks for the lovely review and fantastic support for Mitch.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade served me at Vodafone Derby.

Jade served me at Vodafone Derby.
Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience overall

18 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Josh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fyza is a lovely person

Fyza is a lovely person, managed to sort me a great deal!

17 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Caroline,

Thanks for the lovely review and fantastic support for Fyza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sid was a gem sorted my problem

Sid was a gem sorted my problem

17 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

"Hey Neil,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Fyza and Jay

Fyza and Jay
Amazing advise and service. Both were very helpful and went out of their way to provide us with the best deal for us. Five star!!!! Thank you

16 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Suzanne,

Thanks for the lovely review and fantastic support for Fyza and Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade

Jade , really helpful, and listened to all my questions

9 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

"Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Mitch was quick and professional.helped…

Mitch was quick and professional.helped resolve issues from online service. Thank you

9 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hi Rosemary. This is really lovely to hear, thanks for the review! It's great to know that our team member was able to quickly and professionally resolve your online service issues.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Beoordeeld met 5 van de 5 sterren

Jade has been wonderful extremely…

Jade has been wonderful extremely helpful and knowledgeable, also Kady has been wonderful and extremely helpful and knowledgeable too. Thank you

6 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Roslyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade at Derby

Jade at Derby.
Incredibly patient and never an issue having to repeat things!
She wrote all the instructions manually for
Me to take home and not panic.
A very good experience for a non- tech savvy old woman!

5 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was helped by a gentleman called Jay

I was helped by a gentleman called Jay. He helped me and my husband to change over from my provider to Vodafone. He was very helpful and friendly and explained everything to me very clearly. A very good experience.

3 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

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