Vodafone UK - Derby Reviews 

281
TrustScore 5 uit 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


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Beoordeeld met 5 van de 5 sterren

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

281 reviews

5 sterren
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2 sterren
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4,9

Alle reviews

(281)

42.916 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sid was brilliant with support and…

Sid was brilliant with support and advice. Much aporeciated.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Maureen,

Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to the Vodafone store in derby

Came in to the Vodafone store in derby, I have been having issues with my current supplier and spoke to Jay and rubel who were so patient with me and helped me get a new deal and sorted my phone out after all the stress I have gone through they have really made my day! Credit to the company excellent service

12 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Alison,
Thanks for the lovely review and fantastic support for Jay & Rubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade-Now that’s what you call great customer experience

I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was best for me. Jade made the whole experience simple and straightforward.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Vick,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very efficient and gave us…

Jade was very efficient and gave us multiple options ended up leaving with a great deal! 10/10

8 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Judy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Sales Advisor…

Excellent service from Sales Advisor Sid. He was very patient and informative. Very professional. Thank you

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Louise,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sid was so helpful and polite was a…

Sid was so helpful and polite was a pleasure to meet him. He was excellent at sorting out my phone and I would give him 10 stars.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Alison,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and very helpful

Very knowledgeable and very helpful.
Jade helped us to get what we wanted.
Would recommend

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Simon

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aasiyah provided amazing service

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Freddie,

Thanks for the lovely review and fantastic support for Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I am really happy with the service from…

I am really happy with the service from chris the retail adviser i felt welcomed and at ease from the staff certainly would recommend Vodafone

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kady is an excellent customer service…

Kady is an excellent customer service and experienced team leader

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Mark,

Thanks for the lovely review and fantastic support for Kady.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aasiyah

Aasiyah, was amazing sorting my new I phone out 5 stars 🌟

1 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had a great experience at Vodafone…

Had a great experience at Vodafone today. Came in for broadband and left with reduced monthly costs! I want to thank Kady for helping me and for giving me a great service. Sayfur was also a gentleman!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

We went in to upgrade 2 phones

We went in to upgrade 2 phones. Sid served us and was very patient explaining everything fully to us.

23 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey,

Thanks for the lovely review and fantastic support for.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very helpful

Jade was very helpful. Great customer service

She is. A star very knowledgeable

27 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the derby store on…

I went into the derby store on Saturday. I was seen my Miz he was very professional and very helpful. He sorted the two contracts we have out and nothing was too much for him to help. Definitely recommend anyone to go to Vodafone they help get the best deals and nothing is to much for them.

25 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Charlotte,

Thanks for the lovely review and fantastic support for Miz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was excellent got a new sim for a…

Jade was excellent got a new sim for a great price customer service was brill!

25 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Shawn,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in to the derby store today spoke…

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my information across and also gave me a demo on some of the features. He was an absolute gem so friendly and patient i wish every shop provided such great service, credit to the company.

21 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Jean,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Miz sorted me a…

Great service from Miz sorted me a cracking deal

20 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby


Hey Hussain,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was supported by Dom during my visit…

I was supported by Dom during my visit at the shop and he was professional throughout and very patient.Keep the good work .Thanks

19 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Miz was brilliant

I went into the store to cancel my sim and get a PAC code after receiving misleading information from a women called Sally 2 years ago , the advisor Miz was really helpful and manage to convince me yo stay with vodaphone, he was honest and very helpful he went through all the details and also helped me check the emails he had sent about my new contract thank you Miz you were brilliant

11 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Sahrish,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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