Vodafone UK - Derby Reviews 

280
TrustScore 5 uit 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


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Beoordeeld met 5 van de 5 sterren

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.

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Bedrijfsgegevens


Contactgegevens

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

280 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(280)

42.756 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service from mislo nothing was…

Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset

1 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Shamim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

In store

I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much trouble for him, we was very happy that we saved money and got an extra contract out very grateful of Dom

1 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey April,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone update

Dom was really accommodating and helpful. Really thorough and helped me out when I have no clue about phones etc. Really grateful for his time and knowledge

28 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Nic,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Jade

19 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Kevin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have always dealt with jay over the…

I have always dealt with jay over the last 8 years -he has always been so professional helpful in explaining everything to me, getting the best deal for me and my family over the years. I wouldn’t go anywhere else as Jay is a credit to Vodafone.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was really helpful and very…

Jade was really helpful and very patient as we had several issues with changing my account. Excellent service very professional and very knowlageable.

13 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb support from instore team…

Superb support from instore team especially Sid transferring from old phone to new. Helped patiently over a couple of visits to the store over succesive days without drawing too much attention to my incompetence !

11 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Graham,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very good exprianced sales…

Jade was very good exprianced sales advisor
Thanks Jade

11 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Served by Rubel very good service he…

Served by Rubel very good service he was very helpful and I will be coming back when my contract is up to see him

10 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Miz

Great service from Miz

6 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Adam,

Thanks for the lovely review and fantastic support for Miz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was so friendly and professional

Jade was so friendly and professional. Jade went above and beyond. Such a delight to do service with. Excellent!!!

6 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Joe,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We have had fantastic service today

We have had fantastic service today. Ruben and Jay sorted every out and explained everything really clearly. Thank you for helping

6 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Derby

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very supportive and a great…

Jade was very supportive and a great Vodafone advisor . Was very patient with me very clearly spoken listened to everything I needed

26 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Nool,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade from Derby branch

Absolutely fabulous customer service by Jade, very clear explanations, she got me a great deal a wonderful ambassador for Vodafone, thank you 👍

21 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kady (in the Derbion branch)

Kady was really helpful and understood what I needed. She explained everything very well to my husband and I, and made the necessary arrangements for my sim only contract.

23 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Sid very helpful…

Excellent service from Sid very helpful and friendly

21 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was very professional

Jade was very professional, reassuring and knowledgeable. Thanks Jade would definitely recommend

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service from sayfur he was…

Amazing service from sayfur he was helpful and nothing was too much trouble he helped me and my husband save money an absolute super star

18 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Broard band

Sayfur explained everything to me clearly, was very pleased the service thank you

18 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sid was brilliant with support and…

Sid was brilliant with support and advice. Much aporeciated.

15 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Derby

Antwoord van Vodafone UK - Derby

Hey Maureen,

Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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