Vodafone UK - Ellesmere Port Reviews 

448
TrustScore 5 uit 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB


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Beoordeeld met 5 van de 5 sterren

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Toon meer

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Beoordeeld met 5 van de 5 sterren

Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

448 reviews

5 sterren
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5,0

Alle reviews

(448)

41.418 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Leah was very helpful

Leah was very helpful, popped in late last week with a problem and Leah was more than happy to help, really appreciate good staff anywhere that are so willing to help

19 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Listened and sorted all the problems…

Listened and sorted all the problems out, am very grateful for her time and effort

19 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Joe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren was very helpful in the…

Lauren was very helpful in the Ellesmere Port branch and suggested some options we were not aware of. Not many face to face stores left anymore so this one is a bonus.

11 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Leah Ellesmere port

I had a lovely easy interaction with the sales rep Leah, friendly and polite

12 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren was superb

Lauren was superb. She swapped my sim from o2 and gave me a great deal on another sim for my friend. She also helped me set up Spotify on my iPad and a new iCloud account. Really helpful and friendly. Thank you

10 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Anthony,

Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Lauren.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was amazing

Marc was amazing, very helpful and knowledgeable, went in to ask about my tariff ended up with a newer phone and worked out cheaper than I was paying now. A credit to Vodafone.

8 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mr Eddie most informative and helpful .

7 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Rowena,

Thanks for the lovely review and fantastic support for Eddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed has helped me in the past,and today…

Ed has helped me in the past,and today was no exception.Friendly,personable and no hassle.All good.

4 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Robert,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Marc when upgrading…

Great service from Marc when upgrading my phone

4 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Marc,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saved money with Marc on home broadband…

Saved money with Marc on home broadband and sim great service 👍

4 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Francis,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed brilliant service as per usual.

Ed brilliant service as per usual.

3 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was helpful,friendly,showed me a few…

Ed was helpful,friendly,showed me a few tips and tricks,and showed a possible saving to switch my broadband.

1 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Rita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and well explained from…

Great service and well explained from Kylie

30 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Roy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Went in store for help with my WhatsApp. Leah helped sort it out. Excellent customer service.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Jay,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed has helped me in the past,and copied…

Ed has helped me in the past,and copied all of my stuff without a murmur.A good experience once again.

21 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hi Liz,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service.

Went in store today and Leah was so helpful. Fixed my phone and had a lovely chat.

19 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hi Cass,

Thanks for your review for Leah. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Ed was absolutely 💯 👌 amazing today…

Ed was absolutely 💯 👌 amazing today huge thank you fabulous service

19 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hi there,

We appreciate your positive feedback for Ed. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was extremely helpful and…

Ed was extremely helpful and informative. Explained everything clearly. Excellent service.

18 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hello Elaine,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kylie helped with a new sim connection

Kylie helped with a new sim connection. Great service, with clear details given.

15 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hi David,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed has always helped me out,always…

Ed has always helped me out,always helpful and friendly,copied my info over without a murmur.All good.

13 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

We really appreciate your wonderful feedback for Ed, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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