Vodafone UK - Ellesmere Port Reviews 

448
TrustScore 5 uit 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

448 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(448)

41.418 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ed excellent.

23 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was incredibly helpful for me today

Ed was incredibly helpful for me today, prioritising my needs as a customer and carefully explaining the next steps in a friendly manner, very satisfied.

23 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Luke,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff that stayed after…

Very helpful staff that stayed after hours to help us, thankyou Kylie

21 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Gord,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kylie

Kylie - Amazing customer service, she did everything possible to help me. I couldn’t fault anything. Thank you so much Kylie.

21 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Charlotte,

Thanks for the lovely review and fantastic support for Kylie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic technical support

Wow, what a super helpful team they are!
Kylie spent over 2 hours with me sorting out my mobile connection to my smartwatch. Not a penny in it for them and yet so helpful, kind and knowledgeable. Thank you!

19 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Kevin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was great explained everything…

Ed was great explained everything thoroughly was a very nice experience

17 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Tiffany,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was a star helping this tech…

Ed was a star helping this tech dinosaur sort his phone out

13 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Stephen ,
Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was very helpful and knowledgeable

Ed was very helpful and knowledgeable. He fixed my issue brilliantly. Thanks

11 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was really great

Ed was really great, friendly, helpful and made the purchase a pleasure.

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Hayden,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service!

I was struggling with some issues on my iPhone so popped in for some advice. I spoke with Lauren who was really helpful and rectified the issues there and then which was a bonus! Thank you.

8 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hi Kirstie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kylie was absolutely fantastic today

Kylie was absolutely fantastic today. Sorted out setting my phone up which presented with huge tasks. Done with a smoke and lovely humour.

9 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hi Elizabeth ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kylie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was very helpful with my upgrade…

Marc was very helpful with my upgrade for my daughter, explained the different plans and helped choose one that suited my teenage daughters needs.

8 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren was very helpful

Lauren was very helpful, go here for a new phone, there very good

8 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Sharon,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Perfect service

Marc at Ellesmere port was very helpful with discussing my plans coming up to the end of my term. He listened to my concerns and explained a range of options for my landline and broadband and got me much better deals with minimal hassle.

8 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Racquel,

Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help saving me money on my sim…

Great help saving me money on my sim from Marc

6 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed very helpful and explained…

Ed very helpful and explained everything fully

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Tim,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone

Ed was amazing.. sorted all my question very professional.

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Hazel,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Sana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I brought my iPad in for return as…

I brought my iPad in for return as wasn’t working Leah was a great help very polite and extreamly helpful thank you Leah

29 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Katrina,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed helped me set my phone up,absolutely…

Ed helped me set my phone up,absolutely outstanding service as always.
Thank you Ed.

27 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Alan,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer