Vodafone UK - Galashiels Reviews 

141
TrustScore 5 uit 5

4,9

67/69 Channel Street, TD1 1BN Galashiels, GB


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Beoordeeld met 5 van de 5 sterren

I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 67/69 Channel Street, TD1 1BN, Galashiels, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

141 reviews

5 sterren
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2 sterren
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4,9

Alle reviews

(141)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly Recommend

Hamish was very informative and professional when sorting me out with my new phone and contract. I have moved to Vodafone from another provider and he was very appreciative of my business. I would definitely recommend anyone who is looking to change or upgrade their phone or contract to stop in to see Hamish.

26 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Sean, it's great to see Hamish was so helpful today and found you and awesome deal. I hope you're loving your new phone 😊
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Georgia was really helpful in dealing…

Georgia was really helpful in dealing with our broadband and new mobile transactions. Nothing was too much trouble. Thanks Vodafone.

4 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hi KIWI,

This is lovely feedback for Georgia. Thanks for sharing. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Joy in the Galashiels Store Scotland…

Joy in the Galashiels Store Scotland was Extremely Helpful and Very Professional. She made time to listen and understand. She provided Solutions for the Future

2 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hi Eileen,

This is lovely feedback for Joy. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Had an excellent experience with Joy…

Had an excellent experience with Joy today. At my age you need someone to reassure and she did exactly that. Thank you 😊

2 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hi Ruth. Thank you for your review for Joy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Got new Google phone

Got new Google phone, very happy with service staff fantastic. Sol and Kaitlyn are amazing best service, smooth transaction

27 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hi Paul,

It's great to see your kind words for Sol and Kaitlyn, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My problems have been solved

My problems have been solved. Thanks.

19 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Brian, It's great to see we've been able to help with the problems you've been experiencing.
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Excellent service from Joy

Excellent service from Joy. Helped someone not up to date with modern technology.

13 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hello David,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Georgia was very helpful and friendly a…

Georgia was very helpful and friendly a lot of experience in the staff in Vodafone and gave lots of information.

25 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Georgia was very helpful and patience

Georgia was very helpful and patience. She helped me through every part of the procedure

8 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Elizabeth,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Everything explained fully and at my…

Everything explained fully and at my pace. Delighted with care and attention given to me by Georgia at galashiels store.

1 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hi Barbara. Thank you for your review for Georgia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy with service.Very helpful and…

Happy with service.Very helpful and informative.

1 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hi Douglas. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really good customer service and the…

Really good customer service and the company is great

25 juni 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Matthew,

Thanks for sharing this great feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service in store for upgrading my…

Great service in store for upgrading my phone and plan. Thank you team Galashiels

3 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hi Mary,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service with Georgia

Georgia was patient and helpful, had knowledge about all products, talked us through various options, we were impressed with her ability and customer service.
Vodafone system let us down as it took so long to process our orders!

1 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey Janette,

Thanks for the amazing feedback regarding your experience with Georgia.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service by Georga

27 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hi Jim,

Thank you for sharing this great feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sol was really great and very helpful

Sol was really great and very helpful. Managed to save money and get a great deal on new sim plan for my son.

21 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hi Heather,

Thanks for reviewing and sharing this great feedback for Sol.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Georgia in Gala office was outstanding

Georgia in Gala office was outstanding. Helpful friendly and efficient. An absolute megastar

8 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hi Ross. Thank you for your review for Georgia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you, Sol!

Went in to upgrade my SIM only plan and Sol got it sorted in a matter of minutes. Can't recommend Vodafone enough as they've got the best customer service and cell reception. Definitely won't be changing anytime soon, thank you!

23 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hi Melanie,

Thank you for taking the time to leave us a review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Georgia and kaitlyn were very helpful…

Georgia and kaitlyn were very helpful in the set up of my phone

27 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hi David,

Thanks for the great feedback for Georgia and Kaitlyn. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Georgia went over and above to help me…

Georgia went over and above to help me with all my enquiries and I left the store very satisfied with everything Georgia helped me with

22 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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