Vodafone UK - Glasgow Silverburn Reviews 

335
TrustScore 5 uit 5

4,9

Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thanks to Ariz for helping me setup my new device, made it super simple and painless.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Glasgow Silverburn

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

335 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(335)

40.576 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Cole was very helpful with helping a…

Cole was very helpful with helping a good deal for my new phone

19 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Jaina for sorting out an…

Thank you Jaina for sorting out an amazing deal for my new phone, cheaper than my sim only! Thanks for your patience.

17 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jamie said as great as transferring…

Jamie said as great as transferring everything across to my new phone! Great service

31 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James from the silverburn store

James from the silverburn store did an amazing job helping me with my phone issue. Truly fantastic service

25 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hi. We're so happy to hear that you received amazing service! We appreciate you taking the time to leave us this fantastic review about your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Jaina for helping me set up…

Thank you Jaina for helping me set up my new phone!

10 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sonya couldn't have been more helpful…

Sonya couldn't have been more helpful today when I bought a new phone. Very friendly and professional too.

29 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service from Sonia

Amazing customer service from Sonia, sorted me out with a new contract on a good deal. Fast and easy and so friendly

27 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Brooke,

Thanks for the lovely review and fantastic support for Sonia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience from Ariz with setting…

Great experience from Ariz with setting me up with a new phone.

25 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Harvey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James from the Silverburn branch

James from the Silverburn branch was able to very quickly sort my issues and inform me in any questions i had

23 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole was very helpful transferring my…

Cole was very helpful transferring my data to my new phone

17 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jamie was great today at getting me a…

Jamie was great today at getting me a new phone and sim deal.

11 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Jaina for helping me get a…

Thank you Jaina for helping me get a great deal for my phone and sim and helping troubleshoot for my old phone. Appreciate your patience.

1 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ariz was great with setting me up with…

Ariz was great with setting me up with a new phone and good deal

1 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James from the Silverburn store gave me…

James from the Silverburn store gave me great service, made buying a new phone super easy and simple

23 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in to get a new phone for both…

Went in to get a new phone for both myself and my son as our phones where getting old and slow
Adviser BEN was able to help us find a great deal and not make our bill too much higher
Had a wonderful experience and even had my phone transfered for me

21 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Patricia
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James in the silverburn store was so…

James in the silverburn store was so helpful and professional while helping my elderly parents with a new broadband package. They were unsure what was needed and James took time to explain and allowed them time to discuss and think it over. Excellent service by James who I would highly recommend.

16 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

We appreciate your wonderful review and highlighting the support provided. Great to hear the advisor was so helpful and professional while assisting your parents with their new broadband package.
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Appalling - avoid at all costs

Absolutely dreadful service from Vodafone (the shop in Silverburn). Have been a customer for over 10yrs. Contract had expired and was due for renewal/upgrade. I explained I wanted to keep the handset and move down to sim-only. But was told my monthly cost would actually increase due to issues with phone insurance. No effort to negotiate or make a better offer. Just a shrug of the shoulders from the sales rep Jaina - "sorry, there's nothing we can do". Appalling. Phone and broadband cancelled with immediate effect. A horrendous company.

14 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hi Calum,

We sincerely apologize for the difficulties you've encountered with our store service and fully understand your frustration regarding your contract. It is truly disappointing to hear about your experience, and we want to emphasize that this does not reflect the standard of service we aim to provide.

If you wish to submit an official complaint and feel that your concerns have not been adequately addressed, please feel free to contact my team via Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl. Your feedback is invaluable to us, and we are dedicated to resolving your issues and offering the assistance you require.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Jaina for setting up my new…

Thank you very much Jaina for your excellent customer service setting up my new iPhone 13. You deserve five stars. Appreciate your patience.

7 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Carole,

Thanks for the lovely review and fantastic support for Jaina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laiba was brilliant

Laiba was brilliant! Fantastic service will definitely come back again

3 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Steven,

Thanks for the lovely review and fantastic support for Laiba.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laiba was brilliant today

Laiba was brilliant today. Very knowledgeable and saved us money! So happy to be staying with Vodafone especially after great service

3 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Naehma,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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