Vodafone UK - Glasgow Silverburn Reviews 

335
TrustScore 5 uit 5

4,9

Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thanks to Ariz for helping me setup my new device, made it super simple and painless.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Glasgow Silverburn

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

335 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(335)

40.576 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Jamie was fantastic at transferring…

Jamie was fantastic at transferring everything onto my new phone!

1 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Sheila,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole was very friendly and personable…

Cole was very friendly and personable helping with getting new phone and transfering

29 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Cole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben from Silverburn

Ben in Vodafone Silverburn gave great customer service while getting me a Samsung ZFlip 7 pre-order

12 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Glasgow Silverburn

Hey James,

Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was great today

Ben was great today, helped me pick out brand new phone and helped set it up for me, great experience

8 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Glasgow Silverburn

Hey Louise,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ariz and Jamie were great with sorting…

Ariz and Jamie were great with sorting me out with a new phone

7 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Lesley,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you kieran for being so helpful…

Thank you kieran for being so helpful and friendly in store today.

5 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Glasgow Silverburn

Hey Karen,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ariz was great with helping me sort out…

Ariz was great with helping me sort out my new phone.

5 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey John,

Thanks for the lovely review and fantastic support for Ariz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Jaina for helping me with my…

Thank you Jaina for helping me with my iPhone 15 set up. I appreciate it.

2 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ariz was great with helping me set up…

Ariz was great with helping me set up my new phone.

28 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Margaret,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Kieran and Laiba for a speedy…

Thank you Kieran and Laiba for a speedy service today in store.

17 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hi Chelsea. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you jaina for transferring all my…

Thank you jaina for transferring all my data across, and getting a great deal.

16 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hi Alan,

We're happy to hear that your data transfer went smoothly and that you're pleased with the offer you received.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole was very helpful with getting me a…

Cole was very helpful with getting me a great deal and transferring my data across

15 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hi Michelle. Thank you for your review for Cole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jamie was great at transferring…

Jamie was great at transferring everything across for me!

2 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Eli,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laiba was very helpful and great with…

Laiba was very helpful and great with assisting with upgrading my phone. A real asset to the team.

2 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Jillian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James ,the store assistant

James ,the store assistant, was so patient, understanding and knowledgeable. He answered my many questions with ease while always smiling. Clearly an asset to your company.
Alex Fleming

1 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Alex,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Ariz was amazing and very helpful 5☆

31 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Daniel,

Thanks for the lovely review and fantastic support for Ariz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole and kieran were amazing in store…

Cole and kieran were amazing in store today. Great customer service

29 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

incorrect billing

I visited the store back in September to upgrade from one device to another. I had to speak with someone in vodafone customer service as the old device was never removed as promised therefore I was still charged. I paid to finish that contract on the day which vodafone I did not do and I am now still being asked to pay out of the contract which has already been done. I was charged £140 today and threatened to be reported to credit agencies. It is 13:28pm in the Afternoon, I have been on the phone since 10am spoke with numerous agents who have no idea how to handle my complaint and have now been cut off at least 3 times.

I have phoned repeatedly today and would prefer that someone takes ownership of this issue and calls me back to finally resolve it. I have wasted a lot of time and money so far.

22 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Shannon,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laiba made he experience so easy😘

19 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey jean,

Thanks for the lovely review and fantastic support for Laiba.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help and support from James at…

Great help and support from James at Silverbun today. Thankyou. 😃

13 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Glasgow Silverburn

Antwoord van Vodafone UK - Glasgow Silverburn

Hey Catherine,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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