Vodafone UK - Guildford Reviews 

209
•
TrustScore 5 uit 5

4,9

66 High Street, GU1 3ES Guildford, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Internetaanbieder
  3. Mobiele telefoon winkel
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Guildford

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 66 High Street, GU1 3ES, Guildford, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

209 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(209)

42.851 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Nishant helped me renegotiate my…

Nishant helped me renegotiate my contracts

19 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Storm was so helpful today in sorting…

Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on my face! I was pretty committed to Vodafone before but now I know I am very unlikely to change provider when you have such good customer service! Thank you

11 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Doris,
Thanks for the lovely review and fantastic support for Storm.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mo was very helpful in helping me get…

Mo was very helpful in helping me get back up and running with my sim where customer service were not helpful at all

7 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Penelope. This is fantastic to hear! We really appreciate the feedback about the helpful assistance received by Mo in getting your service back up and running.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Beoordeeld met 5 van de 5 sterren

Ben was very helpful getting my new…

Ben was very helpful getting my new phone set up

7 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hi Duncan. This is really lovely to hear, and we appreciate you sharing your positive experience with Ben. We're glad we could help with your new phone.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Beoordeeld met 5 van de 5 sterren

Amazing staff

The store was clean and in a great location.
Ben was extremely helpful and friendly. He was knowledgeable about all the plans and devices and allowed me time to go through each one.

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Tali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great multitasking

Visited the Vodafone store and had a great experience, much better than my phone experiences.

Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I door which was locked (I’m sure unnecessarily) answering questions or multiple people before making multiple customers smile.

A credit to Vodafone.


26 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Berry,

Thanks for the lovely review and fantastic support for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service in Guildford

We needed to replace a phone and went without an appointment to the Guildford shop.
Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet.
He managed all the technical needs with ease and we were very pleased with the result

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford


Hey Nic,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mo was very kind and helpful!

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Mia,

Thanks for the lovely review and fantastic support for Mo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nishant helped upgrade and saved me £…

Nishant helped upgrade and saved me £ on my sim and hbb

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Stephen,

Thanks for the lovely review and fantastic support for Nishant.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience with storm

Great experience with storm

11 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Storm was extremely helpful and made…

Storm was extremely helpful and made the process of getting a new iPhone very easy!

Would highly recommend.

4 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey William,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you for your help craig

1 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Martha,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in to enquire about an upgrade to…

Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Guildford

Hey Lucas,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great thanks to storm

Great thanks to storm

12 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Leonie,

Thanks for the lovely review and fantastic support for Storm.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mo was very helpful in helping…

Mo was very helpful in helping switching broadband

11 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nishant helped me with my upgrade

9 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Charlene,

Thanks for the lovely review and fantastic support for Nishant.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very knowledgeable.
Thank you. S

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Stephen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’d like to give a huge shout-out to…

I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to finish. Sam was polite, pleasant, extremely friendly, and took the time to make sure I got the best options for my needs. It’s rare to come across someone so genuinely helpful and professional. Thank you, Sam, for making the whole experience so easy.

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Laura,

Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Storm,

Storm,

Absolutely superb and very helpful.

Sean

19 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I wanted top leave a review for Ben at…

I wanted top leave a review for Ben at the Guildford store who assisted yesterday with my purchase of a new handset and contract. He explained everything thoroughly and answered my questions efficiently, in a polite and courteous manner with humour!
Thank you Ben for the great customer service and making it an enjoyable shopping experience.

17 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Rainy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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