Vodafone UK - Guildford Reviews 

205
TrustScore 5 uit 5

4,9

66 High Street, GU1 3ES Guildford, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The store was clean and in a great location. Ben was extremely helpful and friendly. He was knowledgeable about all the plans and devices and allowed me time to go through each one.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Guildford

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 66 High Street, GU1 3ES, Guildford, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

205 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(205)

42.866 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent assistant by Craig

11 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hello, Samson,

That’s lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie at Guildford branch was super…

Sophie at Guildford branch was super professional. Very friendly and knowledgeable.

10 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A review

Sophie was super friendly, worked dilligently to meet my requirements and entirely understood my needs. Super star!

8 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Francis,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Mo and Alex

Excellent service from Mo and Alex, thank you.

8 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Shirley,

Thanks for letting us know what an amazing job Mo did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Tom, at Guildford was spot on. Big thanks and recommended

7 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Julian,

Thanks for letting us know what an amazing job Tom at our Guildford Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in for an upgrade Got service by…

Came in for an upgrade Got service by Luke very helpful and friendly explained everything clearly very knowledgeable, highly recommended vodafone guildford

5 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Cris,

What brilliant feedback for Luke! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was very helpful in store today

Sam was very helpful in store today. He listened to what we wanted and offered us a good deal on a phone upgrade! Thank you ☺️

3 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Pippa,

Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, quick and efficient. Knowledgable and keen to get us the best deal

31 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Thanks for the great review, Jessica. It's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely experience in the store the…

Lovely experience in the store the concierge were very welcoming and quick to get me seated with I was served by Sophie who applied an available discount to my taffif saving me lots of money very happy customer 😊👍

16 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi there,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely team at the Guildford shop

Lovely team at the Guildford shop ! Thank you Soph for all the details and for taking the time to share all the options with me !

19 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a lovely experience with us in store.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nish was helpful today with renewing my…

Nish was helpful today with renewing my 2x SIM only plans. Explained everything well.

19 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Adam,

Thank you for taking the time to leave us a 5 star review and congrats on the 2 new SIM deals you got.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was absolutely amazing

It was absolutely amazing
She was really patient with me

18 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Tracy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Fabulous service from Sophie

Fabulous service from Sophie, knowledgeable, engaging, helpful and fun!

27 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff member

Came in with son for transfer of account from self and also transfer of my own phone to SIM only . There were a few complications but I was extremely well assisted by Craig . His patience was endless . Much appreciated . Highly recommended .

20 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Helen,

This is lovely feedback for Craig. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Nishant

Nishant, great service, polite, friendly, straight forward advice.

13 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hey Thea,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mo was really fantastic at the…

Mo was really fantastic at the Guildford Vodafone branch. Extremely knowledgeable, very patient and efficient. Also, very polite indeed, which is so nice these days. Two very grateful customers.

13 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Shirley,

It's lovely to see you had such a positive experience with Mo. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The credit check department took…

The credit check department took FOREVER today but, Storm was very patient and helpful! All in all a good experience ( thanks to Storm!!)

2 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Gavin. Thank you for your review for Storm. Minus your wait for a decision, It's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful team

Super helpful team, gave super advice!! And efficient!!

2 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi there. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Guildford - excellent service

Visited Vodafone Guildford last week and thanks to them, especially Taskin for all his help with my mobile phone and contract enquiries.
Vodafone Guildford has been extremely helpful, knowledgable and efficient on each occasion I have needed to go there, so happy to give them this rating.

15 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Sandra,

We're glad to hear you had such a great experience in our Guildford store. Thank you for your review.

If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

All the best, Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

i needed a basic upgrade

i needed a basic upgrade, best value from my iphone 6
taskin at guildford was very helpful and found exactly what i needed
thank you

15 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Guildford

Antwoord van Vodafone UK - Guildford

Hi Helen,

This is a great review for Taskin. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer