From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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Lees wat reviewers zeggen
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Toon meer
Bedrijf heeft geantwoord
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Toon meer
Bedrijf heeft geantwoord
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Hanley
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Verenigd Koninkrijk
5,0
Uitstekend
635 reviews
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Went into store as contract ended
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device and plan...thank you.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Christine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I looked in store today and Jess was…
I looked in store today and Jess was really helpful. I will be back soon to arrange add ons to my current plan.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Max,
Thanks for the lovely review and fantastic support for Jess. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable.
Our rep Jess was really helpful with being pushy. She understood our needs and catered for them perfectly.
Great experience start to finish
16 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Hanley
Hey Sidwayne,
Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul gives excellent service i would…
Paul gives excellent service i would recommend him any time i have been with 3 24 year's i allways go to Paul he gives me pess of mind thank you Paul
14 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Mr. Williams,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great customer service from Ryan
Had an issue with my upgrade- couldn’t resolve the issue through livechat or over the phone. Went in store and Ryan resolved it straight away -great customer service
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Ruby,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam Hanley stoke-on-trent
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and bright .Seriously give this guy a promotion or some other company will steal Him 👍
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Simon,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan upgraded phone and moved…
Served by chan upgraded phone and moved stuff over very happy
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was helpful and he got a good…
Iftab was helpful and he got a good costumer service skills and very professional and very polite. Iftab keep the good work you are amazing person.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Iftab was brilliant today
Iftab was brilliant today. He solved connection issues with my wife’s business account and got us quicker broadband at home for less than we currently pay. Brilliant sales rep and a brilliant result.
Thanks
10 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Kristian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by chan
Served by chan - upgraded my phone moved my stuff over sams day and really happy with it thank you
10 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hi Alex, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Paul in the store went above and…
Paul in the store went above and beyond. Top marks
10 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Jenny,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to get a new phone after work…
Went in to get a new phone after work today and was looked after by a lovely man called Sam. Helped me get a brand new phone and contract and also upgraded me to a brand new watch after we got chatting. Really helpful and chatty and great experience overall.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Lauren,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam sorted my phone out
Sam sorted my phone out, great addition to your store
7 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision much more easier. The Hanley branch staff were all accommodating and helpful too.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Andrea,
Thanks for the lovely review and fantastic support for Munyaradzi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Came into store today to get a new phone, Bari helped me to get a great deal and a new phone and watch.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Kath,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks!
Served by Bari. Friendly and showed great customer service😊
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
"Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Got served my sam for a new phone
Got served my sam for a new phone. Took care of everything! As always sam youve been amazint, thank you
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
"Hey Martyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Came into store as i needed some help…
Came into store as i needed some help with my three account, Bari was very helpful and sorted it out for me.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great professional service from Iftab
Great professional service from Iftab, Thank you.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hanley
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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