Vodafone UK - Hanley Reviews 

636
TrustScore 5 uit 5

5,0

Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB


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Beoordeeld met 5 van de 5 sterren

From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

636 reviews

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5,0

Alle reviews

(636)

39.680 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great professional service from Iftab

Great professional service from Iftab, Thank you.

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jess from Hanley branch was very…

Jess from Hanley branch was very helpful willing to sort my things in a good manner and in a short time.

Thank you

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey there,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from jon

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Jonathon,

Thanks for the lovely review and fantastic support for Jon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jess from Hanley branch was very…

Jess from Hanley branch was very helpful trying to sort my preorder account in a friendly and good manner. Well done !! Thank you

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Razvan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional service once again at the…

Exceptional service once again at the Hanley store! Jess was very helpful and sorted me a contract that was great value for money.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Maddison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The reception and service given by Amenah

The reception and service given by Amenah was exceptional. She talked to me politely and explained everything in detailed
Though I didn't manage to get the phone after credit search I'm happy For the service given by this lady. Thank you Vodafone

29 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Eunice,

Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sahire has been so helpful

Sahire has been so helpful. Excellent customer service and very professional.

Thank you for your help sahire

29 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Irem,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in today to the Stoke on Trent…

Came in today to the Stoke on Trent branch and was met by Sahire. She had great customer service and found solutions to my problem that I had.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mohammed was very helpful

Mohammed was very helpful today, the behaviour and cooperation was very good

26 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Rehan,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Barry was very pleasant to talk to

Barry was very pleasant to talk to, very thorough with everything I needed. Double checked everything, made sure I understood everything
Really deserved 5+ stars

26 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Barry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have been with Vodafone for many…

I have been with Vodafone for many years, primarily for the ongoing service I always receive
Today I’ve taken new iPhone contract , was served by a gentleman namedMunya who was polite professional very knowledgeable and helpful.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Clive,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam really helped me

Sam really helped me, my account was hacked. And he really supported by doing things fast for me really fast and adequate, gave me an ease cause of sams help. Good customer service

25 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Azwa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lost my phone

Lost my phone, turned up to stoke (Hanley) branch. Helped by Iftab, who helped reorder my sim, and also made my bill cheaper.

25 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help from Sam today

24 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hanley

Hey Cath,

Thanks for the lovely review and fantastic support for Sam,

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks for the help Sam

Thanks for the help Sam, great service

24 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hanley

Antwoord van Vodafone UK - Hanley

Hey Paul,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Minus was so helpful

Minus was so helpful

24 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hanley

Antwoord van Vodafone UK - Hanley

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was so helpful and understanding

John was so helpful and understanding, I was having real issues with phone and he helped get it all sorted

24 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hanley

Antwoord van Vodafone UK - Hanley

Hi Kerry, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Sahire has been so helpful

Sahire has been so helpful
Great customer service

23 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hanley

Antwoord van Vodafone UK - Hanley

Hey Gordon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store for a new phone

Came into store for a new phone, was served by Bari who was great and got me the best deal.

Great experience!

22 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hanley

Antwoord van Vodafone UK - Hanley

Hey June,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Barry was helpful with explaining…

Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.

22 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Hanley

Antwoord van Vodafone UK - Hanley

Hey Gary,

Thanks for the lovely review and fantastic support for Barry. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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