Vodafone UK - Hastings Reviews 

294
TrustScore 5 uit 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Beoordeeld met 5 van de 5 sterren

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Toon meer

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Beoordeeld met 5 van de 5 sterren

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Toon meer

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Beoordeeld met 5 van de 5 sterren

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

294 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(294)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Avoid this Store, Go to Another Vodafone shop

Some members of staff are rude and pretty sure they arn't telling the truth. Very unprofessional. I have been trying to collect my delivered order from them for a week and they won't release it despite me being told by main office that everything is in order 4 times. The store manager won't even come out of the office to deal with a complaint which has been going on a week. Suggest you visit any other store but this one.

2 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey,

I am sorry to hear about your recent experience, I appreciate how frustrating this can be.

Please reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff friendly helpful and polite

Great staff friendly helpful and polite
Ben was especially helpful in finding a new broadband deal for me

26 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Valerie,

Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry and Jack brilliant!

Harry and Jack were brilliant at sorting out our mobile phone probl

14 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Arthur,

Thanks for the lovely review and fantastic support for Harry and Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visit Vodafone shops for the best service

I went to the Vodafone shop in Hastings as I was having problems with a new contract I was sold over the phone by Vodafone. Harry was brilliant and extremely kind and helpful. Great customer service skills. I am now back to where I wanted to be with my phone and a great new contract. Thank you very much.

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Ginny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was extremely helpful

Ben was extremely helpful, a great experience all round!

6 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Annabelle,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Impressed with customer service 👏

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frustrating call with Onecom. Explained our options in detail and in layman's terms. She spent time and was careful to ensure we understood everything we needed. I doubt we'll ever leave Vodafone because of this experience - I hope she's appreciated as she made our experience soooo much easier than it could have been

2 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

Katie is always so friendly and helpful. Excellent service.

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey there,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The advisor Emily was very helpful

20 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Marie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Both Emily and Katie were amazing

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options.
They were able to save us money on our existing plans. We travel quite a distance to always visit the Hastings Vodaphone store We have always received 5* care. Thank you ladies. Karen and Katie.

19 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily and Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service!

Emily and Katie were incredibly helpful, they helped me streamline all of the numbers for my account, upgrading the contracts and saving me money whilst ensuring that I had exactly what I needed...and all in my lunch break! Really pleased with my new phone as well!!

11 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and kind


Very helpful and kind, made sure I understood the new handset .

5 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Amanda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Absolutely wonderful, attentive service from Jack & the team at Hastings branch.

7 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Catherine,

Thanks for the lovely review and fantastic support for Jack & the team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely harry helped us

Lovely harry helped us

11 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Sinia,

Thanks for the lovely review and fantastic support for harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was a brilliant help such a…

Harry was a brilliant help such a bright young gentleman and helped me such an old guy understand and help me get my broadband

10 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Lola,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack listened well

Jack listened well. He knew what we needed in our contract. He delivered!

9 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Marguerite,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily talked me through everything…

Emily talked me through everything brilliantly. Superb experience. Highly recommend this store. Took broadband on top of my new contract.

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Oliver,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was extremely helpful

Jack was very helpful and managed to get me a good price on an upgrade with unlimited data

2 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Deborah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was great

Katie was great. I went in store the service was 10/10 very pleased customer

27 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Jamie,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie made magic work

Katie made magic work ! Well done!! Thanks so much

17 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Virginia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was absolutely wonderful and…

Katie was absolutely wonderful and helped us with everything!!!!

17 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Josephine,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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