I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie13 High Street, SG5 1AT Hitchin, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
Bedrijf heeft geantwoord
I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!
Bedrijf heeft geantwoord
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Hitchin
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
13 High Street, SG5 1AT, Hitchin, Verenigd Koninkrijk
4,9
Uitstekend
220 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service from Mutzi
Excellent service from Mutzi. She was efficient, polite, friendly and professional. She arranged data transfer on two new iPhones without difficulty and without patronising two technophobes . Thoroughly recommend.
14 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Robin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had problems with a sim card
Had problems with a sim card. Mutzy was really helpful & nice not making me feel a fool
17 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Andy,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Hitchin store dealt with Glenn…
Came to Hitchin store dealt with Glenn he helped me sort my phone and upgrade top guy 5 stars
16 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Aibhne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mutzy was very kind and helpful
Mutzy was very kind and helpful. Thank you very much!!!
15 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Sophia,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store with my husband and…
I came into store with my husband and we were overdue new phones. We hate the idea of changing. We saw Store Manager Mutzy who was brilliant. She is knowledgeable and patient with us. She recommended us the latest phones and helped us transfer everything from our old one to the new one with no hassle. I am loving my new phone and would highly recommend her services
14 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to store had a problem with…
Came in to store had a problem with getting phone calls Glenn sorted me out top guy 5 stars
14 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Brian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, came in and saw Glenn and Jamie, helped solve an issue with my phone, so happy.
11 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Muj was very helpful in all aspects
Muj was very helpful in all aspects, from explaining the choices I had to recommendations of the steps.
10 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey there,
Thanks for the lovely review and fantastic support for Muj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Glenn
Served by Glenn
Very helpfull nice to deal wuth.
Thank you Martin.
10 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Martin,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Glen was fantastic
Glen was fantastic. Very helpful and efficient
10 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgrade Visit
Came in today and spoke to laura for a new phone upgrade. She was very kind and patient and talked me through everything she was doing. Very pretty girl!!!
31 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sorting E Sim Card
I recently came into the store to sort out my new phone that required an e sim. Jamie, the gentleman who helped was amazing. He made the process quick and easy and was very helpful and patient whilst I navigated sorting the information he needed.
28 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Keep the High Street shops open
We are so lucky in Hitchin having a Vodafone shop on out High Street. Modern technology is complicated and we need experts to explain it and guide us through the many stages.
I'd stuck for 8 years with the same phone and same package so changing both was a scary step.
Jamie in my local shop was my lifeline. Not only did he recommend a great deal but he guided me through the costs and paperwork involved, provided his mobile number to arrange a time to install the new phone then got me up and running in spite of numerous hurdles.
Full credit to him for patience and perseverance and full credit to Vodafone for customer service ( very rare these days)
26 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Tess,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodafone Hitchin thanks to Laura
I had a great experience with Vodafone thanks to Laura. She was friendly, patient, and really took the time to understand what I needed from a SIM-only plan.
She explained the options clearly and helped me choose the best plan for my budget without any pressure. The whole process was smooth and stress-free.
Really appreciate your help, Laura—excellent customer service!
18 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Gent,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was very helpful and efficient
Laura was very helpful and efficient. She made sure to help me with every question i had.
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Boushra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura and mutzy were very helpful and…
Laura and mutzy were very helpful and knowledgable and made our experience at vodaphone a good one 😊
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Carla,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
i forgot their names but they was funny…
i forgot their names but they was funny lol ,helped out my millennial mum and sorted the phone out
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Freya,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a really good experience today at…
Had a really good experience today at Vodafone , laura helped me sort out my sim and explained the different options clearly.
it was very straightforward and quick .
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Elias,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Laura was very helpful and kind
Laura was very helpful and kind. I love coming into the vodafone store as all the staff are wonderful.
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Lara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone Hitchin store
Visited Vodafone Hitchin store, Jamie helped me pick the right plan and helped transferred my data for me. Would highly recommend.
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Hitchin
Hey Pamela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.