Vodafone UK - Hitchin Reviews 

220
TrustScore 5 uit 5

4,9

13 High Street, SG5 1AT Hitchin, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Glenn was patient and helpful. Explained everything so I could understand. Thank you

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 13 High Street, SG5 1AT, Hitchin, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

220 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(220)

40.490 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had a fantastic service in store by…

I had a fantastic service in store by Amz and Mutzy. I had issues with my WhatsApp, and they both fixed it instantly. They also saved me on my bills massively. Thank you

17 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Irvin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extreme courtesy was appreciated and…

Extreme courtesy was appreciated and also technic assistance very helpful
Thank you nafisa

17 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Anthony,

Thanks for the lovely review and fantastic support for Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nafisa

Nafisa - served me very well! Great deal with IPhone + IPad

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Jordan,

Thanks for the lovely review and fantastic support for Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saw Glenn in Vodafone hitchin gave me a…

Saw Glenn in Vodafone hitchin gave me a banging sim only deal

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Donna,

Thanks for the lovely review and fantastic support for Saw.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to store saw Glenn he got me a…

Came to store saw Glenn he got me a really good deal on iPhone 16 upgrade and a new sim only for my wife 5 stars

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mutzy was absolutely great

Mutzy was absolutely great, really helpful and smile on someone’s face goes a long way!
5 stars from me!!!

6 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Lewis,

Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in store looking for a good deal…

Came in store looking for a good deal on my sim plan and Mustahara has been absolutely amazing, honestly TOP manager! Couldn’t recommend her enough!

3 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very pleasant assistant called Nafisa

Very pleasant assistant called Nafisa. She provided good information and was very efficient.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hi Sandra,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nafisa—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into store as recently upgraded…

I came into store as recently upgraded to a brand new Google pixel 10 pro. I needed help transferring from my old Huawei to the new one and did not know how to do it.
The team at Hitchin are helpful and friendly, transferred all my data and ensured I was happy with it before I had left. Fantastic service and team.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey David,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and patient

Friendly and patient

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful and explained my bill…

Really helpful and explained my bill clearly, happy with the service by Mutzy. Thank you

25 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Alison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Decided I needed to change contracts

Decided I needed to change contracts, spoke to Glenn, who was very helpful and informative, gave me a few options including a new phone, but went with sim only. Thanks

20 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nafisa has Very good customer service

Nafisa has Very good customer service, she was really helpful with giving me broadband packages and made the whole process very easy

19 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Rasika,

Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I am travelling from Australia and I…

I am travelling from Australia and I needed a SIM card, Nafisa and Mutzy were helpful

19 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Luke,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glenn was very helpful running through…

Glenn was very helpful running through all options .Got some good discounts too so good experience .

18 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Sarah,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nafisa helped me and my partner sort…

Nafisa helped me and my partner sort out the problems we were having with our phone.. Customer service brilliant

16 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Stuart,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nafisa —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good experiemce

Glenn was very helpful with arranging my sim only deal.
Thank you

14 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Julia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into Vodafone Hitchin as I was…

I came into Vodafone Hitchin as I was confused to why my phone kept sending notifications about cleaning my phone or download so many apps. I saw Mutzy who was fantastic and knowledgeable. She had patience with me and went through a step by step tutorial on my phone as it is quite new. I highly recommend her services. Thank you for you assistance!

12 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Jill,

Thanks for the lovely review and fantastic support for Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nafisa was a gave us clear information…

Nafisa was a gave us clear information and was absolutely patient and calm

12 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Robert,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to Hitchin store for a better deal…

Came to Hitchin store for a better deal for sim only Glenn helped me get a better deal 5 stars

11 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Derek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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