Vodafone UK - Hitchin Reviews 

220
TrustScore 5 uit 5

4,9

13 High Street, SG5 1AT Hitchin, GB


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Beoordeeld met 5 van de 5 sterren

I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Glenn was patient and helpful. Explained everything so I could understand. Thank you

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 13 High Street, SG5 1AT, Hitchin, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

220 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(220)

40.694 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Mutzy the store manager helped me with…

Mutzy the store manager helped me with my brand new phone. She is great at what she does. She holds value and is an asset to the store.

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

We're happy to hear that your new phone experience was so positive! We appreciate you recognizing our team member's value and helpfulness. Thank you for your feedback

Thanks,
Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

I came into the Vodafone Hitchin store…

I came into the Vodafone Hitchin store as I had multiple viruses and I was hacked recently. Mutzy the store manager looked after me and gave me peace of mind of my phone. Thank you for your perseverance and patience with me!

5 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

We appreciate you taking the time to share your experience at our store. We're happy to hear that our store manager was able to assist you and provide reassurance regarding your phone.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to Hitchin store about phone…

Came to Hitchin store about phone problem Glenn was very helpful and knowledgeable would recommend staff at Hitchin

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hi Carolyn,

Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glenn and Jamie were incredible today

Glenn and Jamie were incredible today. They gave great advice and were all round a brilliant support.

25 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Akila and Jamie Hitchin

I had an excellent experience in store thanks to Akila and Jamie who really went above and beyond to help me with my phone contract. They were patient, knowledgeable, and took the time to explain everything clearly so I understood my options. I felt well looked after throughout the whole process and feel like I made the right choice.

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding service from Glenn and his…

Outstanding service from Glenn and his colleague. I was upgrading for international coverage. He explained options thoroughly.

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Daniel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very Helpful Service - Glenn

We visited the store to get a replacement SIM card. Glenn was very helpful and sorted the replacement SIM card immediately. Glenn also then noted our contracts had expired and took his time to search for the best deal that suited us and explained everything in detail and answered any queries we had and did not rush anything. Glenn ensured everything was written down for our reference and also noted that we could get a better broadband deal as we were existing Vodafone customers. We now have a better pay monthly deal on our phones and will consider changing to the broadband. Thank you for your time and help, Glenn.

3 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, thank you for your patience and for clearly explaining everything. Great service

2 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Helena,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glenn took the time to listen and to…

Glenn took the time to listen and to understand the problems I was having with my Vodafone account. Step by step, he worked through numerous routes to get to the root of the problem. Over the past six months, I've contacted Vodafone four times, and nobody could sort out the difficulties I was having. The root of the problem was with Vodafone, but I was not helped. Glenn did sort it out, and I'm really grateful. I recommend the Hitchin Vodafone shop and its staff 100%.

1 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Hazel,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My daughter and I visited the Hitchin…

My daughter and I visited the Hitchin store and was greeted by Akila, who talked us both through all our options, and was very kind and knowledgeable. She even stayed over her finishing time to make sure we got our new phone sorted out. Well done Akila thank you for your help and kindness.

23 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I has a great day with Akila and…

I had a great day with Akila and Jamie,they both explained to me about the running package and made it easy for me to have a switch to my sim only package.
So wonderful duo.
Bless both of you Akila and Jamie .
Thank you again.

22 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Mariam. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Akila was dope but Jamie was the real…

Akila was dope but Jamie was the real deal. 10/10 would definitely bother them again. Miss Glenn or whatever his name was. Top bloke. Great staff, great location, and greater customers, I don't mind saying. CHOW weirdoes!

P.S. Akila was decent 10/10 would bore again.

6 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi, we are pleased to hear about your fantastic recent experience. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New customer looking for better prices…

New customer looking for better prices on Sim only dropped in to Hitchin Store was greated by Jamie.
Explained what type of package i was looking for, Jamie was then able to easily recommend me a package which was better than a currently have saving me a lot of money.
I am currently thinking about changing my broadband also Mutzy gave me some very competitive prices overall service from the Hitchin team 5 Stars

27 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi James. Thank you for your review for Jamie. It's always lovely to read brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Glen with my…

Excellent service from Glen with my upgrade and setting up my new plan. Thank you.

14 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful lady but the computers…

Very helpful lady but the computers were too slow !! She helped me sort out my contract over an hour ( slow computers! )

6 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Ramesh,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service, thank you

Excellent service and efficiency

30 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Sparky,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service and help from AKILA

Excellent service and help from AKILA, who sorted-out the issues with my email account on my mobile phone. Always with a smile, she did a fantastic job. Happy customer !
Colin W

17 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Colin,

Thanks for the lovely review and fantastic support for Akila.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to store Glenn helped me as a new…

Came to store Glenn helped me as a new customer to get SIM only very happy

16 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Adam,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Akila was very helpful with what what…

Akila was very helpful with what what we needed to do, she was very polite and amazing service, a credit to Vodafone store in hitchin.

13 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Peter,

Thanks for the lovely review and fantastic support for Akila.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glen at Hitchin Vodafone made the whole…

Glen at Hitchin Vodafone made the whole process of selecting and replacing my defunct mobe and converting to a plan, a seemless and stress-free experience for which I was extremely grateful. Thank you Glen!

9 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey ,

Thanks for the lovely review and fantastic support for Glen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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