Vodafone UK - Hitchin Reviews 

221
TrustScore 5 uit 5

4,9

13 High Street, SG5 1AT Hitchin, GB


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Beoordeeld met 5 van de 5 sterren

I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in to store i was having problems with my phone Glenn helpeld me sort my problem he was very helpful nice guy

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Glenn was patient and helpful. Explained everything so I could understand. Thank you

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 13 High Street, SG5 1AT, Hitchin, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(221)

40.947 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Glen at Hitchin Vodafone made the whole…

Glen at Hitchin Vodafone made the whole process of selecting and replacing my defunct mobe and converting to a plan, a seemless and stress-free experience for which I was extremely grateful. Thank you Glen!

9 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey ,

Thanks for the lovely review and fantastic support for Glen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glenn did a great job finding the right…

Glenn did a great job finding the right solution with the best available price for me.

12 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hi Eyong. Thank you for your review for Glenn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mutzy was very helpful and quick to…

Mutzy was very helpful and quick to respond to my issues on my new handset. I really enjoyed my experience and the members of staff are always great

10 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Pam,

Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alisha & Mutzy were excellent and both…

Alisha & Mutzy were excellent and both very helpful. Very good project knowledge

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Peter,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into the Vodafone Store in…

I came into the Vodafone Store in Hitchin. I was greeted by Store Manager Mutzu. I needed help with the set up of my new phone. I am elderly so I could not do it on my own. Mutzy helped me and she made sure I knew how to use my new phone. I will definitely recommend her and her team. They are fantastic at what they do.

26 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Thanks for your feedback on how helpful Mutzy was today. It's great to hear she helped you set your new phone up.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mutzy was brilliant

Mutzy was brilliant, she helped my with my new phone as I was having issues with her. She has a fantastic team and would recommend her

26 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Dav, It's great to see Mutzy was able ot help today. Hope you're loving your new phone now.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mutzy was Very helpful and solved my…

Mutzy was Very helpful and solved my problems with smile.

17 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hello,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into the Vodafone Hitchin store

I came into the Vodafone Hitchin store. Akila helped me with my bills and I will definitely recommend her services

13 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hi Simon,

We're grateful for your positive feedback for Akila, it really makes a difference. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Just arrived from Canada. Needed UK SIM card in two iPhones. Glenn was incredibly helpful and patient Asher plaited how UK numbers worked. Excellent customer service skills.Thank you Glenn. MalcolmWch

13 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hi Malcolm,

It's lovely to see you had such a positive experience with Glenn and Asher. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service was amazing by…

Customer service was amazing by Muntaha’s and will be back again to visit

27 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hi Munir,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was having difficulties on my phone…

I was having difficulties on my phone and the team at Hitchin were great

27 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Thanks for the five star feedback, Gurdip! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone troubles

I came into the store due to my phone not working properly, I was greeted by Akila, who was very patient and helpful. 5 stars would highly recommend

27 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Aaron,

We're grateful for your positive feedback for Akila, it really makes a difference. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Patient and very helpful.

My Hubby needed help with one of our mobiles which are under a Vodafone contract. Glen in the Hitchin branch was patient and extremely helpful and sorted our issues. Couldn't fault them in there.

13 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Claire,

It's great to see your kind words for Glen, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service and assistance from…

Excellent service and assistance from Glenn. I recommend seeing him.

5 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hello, Hubert,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Jamie and Mutzy

Excellent service from Jamie and Mutzy, they helped me sort out my new contract.

21 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Patricia,

Thanks for your review for Jamie and Mutzy. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Amazing people

Came in to hitchin branch delt with Glenn and Mutzy had phone problem which they both delt with amazing 5 star service would highly recommend

18 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Craig,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 Star Service

Came in to Vodafone Hitchin saw Glenn & Akila got fantastic upgrade deal 5 Stars

18 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Ann,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I usually dread getting a new phone but…

I usually dread getting a new phone but today was so easy! Helpful, knowledgeable and friendly staff and well informed on my options, thank you.

21 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Clare, it's great to see our team made getting your new phone so simple. I hope you're loving it ☺️ Thanks, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great deal

Glenn is extremely helpful and friendly. Gave us a great deal. Would recommend.

16 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Matt,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding service from Mutzy in Hitchin Vodafone

I'd like to express just how grateful I am to Mutzy at the Vodafone store in Hitchin. She was flawlessly patient and calm, knowledgeable and diplomatic, and, above all, absolutely determined to resolve the issue I had.
Thank you, Mutzy, for your perseverance!
I hope this feedback is passed on to her and local and regional management; she's undoubtedly an asset.

2 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Anthony, Thanks for letting us know how awesome Mutzy was today. This is how we want all our customers to feel when they visit us.
Thanks again, The Vodafone Social Media Team

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