Vodafone UK - Inverness Reviews 

220
TrustScore 5 uit 5

4,9

11 Eastgate Shopping Centre, IV2 3PP Inverness, GB


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Beoordeeld met 5 van de 5 sterren

I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 11 Eastgate Shopping Centre, IV2 3PP, Inverness, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

220 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(220)

40.419 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Lovely staff at eastgate!

I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were also assisted by Dominic, the two of them together made my experience pleasant, smooth and surprisingly quick! A huge thank you to Tadi for her honesty and candidness :)
This was my second time in the eastgate branch and both were great. Highly recommended!

2 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Dali,

Thanks for the lovely review and fantastic support for Tadi and Dominic.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hi,the advisor called Tegan in…

Hi,the advisor called Tegan in Inverness branch was really helpful to me and my daughter when we were in ....she was very thorough and explained things in a way that I could understand being a technophobe !!!

5 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodaphone Medical - Compatable Systems.

To whom concerns,

My help from Callum - Vodaphone - Inverness came for advice upon Contract upgrades - following several hours systems ' gliches ' for a held account, Callum's perseverance all was achieved.

Yours faithfully,
William.

5 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey William ,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lachlan was a credit to Vodafone in…

Lachlan was a credit to Vodafone in Inverness, very knowledgeable on products and plans.
Able to purchase 2 phones and change our broadband package aided by a very personable young man.
Thankyou

4 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Andy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Didn't have to wait long for a new…

Didn't have to wait long for a new contract Chris the salesman was brilliant with me

3 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Calum,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tegan has very helpful and made the…

Tegan has very helpful and made the process very smooth. Definitely for me who is not really familiar with changing phones to Scotland/ uk phone system.
Happily recommend to anyone I. Future.

1 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had to call in Inverness store today…

Had to call in Inverness store today was unsure of a few things on my new phone again as always great service from Chris thankyou

2 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Over the many years thst I've been…

Over the many years thst I've been coming to Vodafone, Jordan is by far the best retail adviser that Ive had. He answered all ny questions really patiently, had a pleasant manner and was extremely helpful. He set the gold standard!

29 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tegan delivered an excellent service…

Tegan delivered an excellent service with a friendly approach for my son’s device upgrade. Highly recommend visiting this shop! Many thanks

29 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tegan helped me out with setting my…

Tegan helped me out with setting my phone up today she was very efficient helpful and kind always had good service in this store

29 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very helpful and quick to action

very helpful and quick to action. felt well looked after by some lovely folk Callum and Ben !

28 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service was efficient

Service was efficient. Ben was helpful, courteous and good customer service skills.

26 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Angus,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was amazing

Callum was amazing really helped my Grandfather to choose the best deal for my Gran

25 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey William,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent visit today at Inverness…

Excellent visit today at Inverness Vodafone ,
Callum was very helpful in every way
Explained everything and tried lots of different ways to help my husband who is travelling abroad and made sure we had the right plan in place ,
He was very friendly and had lots of info ,
Wish him all the best 🙂

21 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jordan was very helpful and…

Jordan was very helpful and professional.
I will not go to any other provider as he answered all my questions and concerns .
Employee of the month in my opinion.

22 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was served by Jordan who I remember…

Was served by Jordan who I remember from my last contract so it was nice having his guidance again when taking out another contract he’s very knowledgeable and helpful

21 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Dylan,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Dont ever use these

No way has this company got 4.+ reviews. An abosolute disgrace of a company .Trying to cancel a contract and still not done haveing to travel 120 round trip to a shop to explain we cancelled 2 months ago had to pay over £120 and have to wait another month and pay again for a sim that was cancelled

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey there,

This is absolutely not the experience we want you or any of our customers to have with us. We certainly need to get this sorted.

So we can look into this and help, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super Ben

Ben did a great job helping with what was needed and creating a good deal for what was needed.

The full team in store very helpful and easy to talk to.

22 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very straightforward from start to…

Very straightforward from start to finish

18 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was Very helpful with upgrading…

Callum was Very helpful with upgrading my account, he spoke through all the options and made it easy to understand I came in thinking I would need to get a iPhone 15 to get a good deal but I’ve left with a 17e on a bargain.

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Avril,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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