Vodafone UK - London Cheapside Reviews 

163
TrustScore 5 uit 5

4,9

Unit D , 107 Cheapside, EC2V 6DN London, GB


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Beoordeeld met 5 van de 5 sterren

Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit D , 107 Cheapside, EC2V 6DN, London, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(163)

40.694 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Professional store

Professional store, had great service there, very straight forward - The manager was great at handling my questions.

12 april 2024
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Lena, Thanks for letting us know about your recent visit to one of our stores, it's great t see the team were so helpful.
All the best, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service at cheapside branch. Really enjoyed interactions and the process was made easy

1 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great store manager

Great store manager. Perfect simonly deal with great service

9 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Ruman,

We're delighted to hear you managed to get a great deal and had a positive experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you to the store manager for all…

Thank you to the store manager for all the help and support.

9 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey there,

Thanks for taking the time to share this great feedback about your experience!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great store

Great store. Thank you to the manager for all the help

22 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Harunur,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

I was served by Hamid she was amazing…

I was served by Hamid she was amazing very helpful and polite I helped with everything I was unsure about

9 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hi Steve,

Thank you for taking the time to review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Appreciation goes out to the…

Appreciation goes out to the outstanding customer service team at Vodafone in Cheapside, London.

5 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Dina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer service provided by Qas…

The customer service provided by Qas was exemplary we always use this store as nothing is to much trouble for the staff we 100% recommend this store and all the team

2 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hi Nikki,

Thank you for your review and feedback for Qas.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you my lovely vodafone costomer…

Thank you my lovely vodafone costomer service team! Taskin is very helpfull. He solved my problems in 5 munites!

6 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey Irmak,

Thanks for the lovely review and fantastic support for Taskin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, informative and gave me all the information I needed for my phone upgrade. Would recommend.

5 december 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Kate. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful in store

Very helpful in store. Qas was informative and explained everything clearly 10/10.

4 december 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Paula,

Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taskin provided outstanding service

Taskin provided outstanding service, demonstrating expertise and delivering excellent customer care.

6 november 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Atiqur,

Thanks for letting us know what an amazing job Taskin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Moin was amazing and polite

Moin was amazing and polite. Helped me with my pay as you go sim that I needed for a few days visiting London

12 november 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Javid, I'm glad Moin was able to get your PAYG SIM sorted for you. I hope you had a great time in London.
Thanks, Mark. Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you to store manager for helping…

Thank you to store manager for helping sort out my sim as it was not working.
He did everything he could and kept me updated during the process. Thanks

12 november 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Hena, I'm glad we were able to get you reconnected. If there's anything else we can help with, don't hesitate it reaching out via Facebook - vodafone.uk/3lCYUxW, or X - vodafone.uk/3LXh2xl.
Thanks, Mark. Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you to the staff at Cheapside

Thank you to the staff at Cheapside. Needed a phone on the day and they helped me find one, reserved it and I collected it same day.

20 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Naim,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service received…

Excellent customer service received from Hamide today - thank you so much for sorting my issue

19 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Kirsty,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Patrick is great

Hey, I am just Writting this message to thank you for having a person like Patrick in the store. Patrick was great and made the purchase of my new SIM card so simple and helped me find the plan I needed. I believe he went over the top with the experience and he is definitely a person you should never let go. We came in right before closing and Patrick did not say anything about the closing time or did not show any sign of discomfort when we were there and kept the store open until he made sure that we were set. Congrats Patrick!

18 september 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Odysseas,

We're pleased to hear about the service Patrick has provided, and how he's been able to help. Thanks for reviewing.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went for a sim only contract and the…

I went for a sim only contract and the advisor Taskin talk me through. The advisor is very knowledgable and gave me a deal which i’m happy about. Highly appreciate his help.

31 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hamide was amazing

Hamide was amazing
Always helps me

1 september 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional service

Exceptional service, keep up the good work

31 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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