Carly looked after us on Saturday, a credit to the merthyr store , her customer service skills are excellent
Bedrijf heeft geantwoord
Locatie
Wijzig locatie3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB
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Lees wat reviewers zeggen
Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... Toon meer
Bedrijf heeft geantwoord
Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... Toon meer
Bedrijf heeft geantwoord
Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Merthyr Tydfil
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, Verenigd Koninkrijk
4,8
Uitstekend
146 reviews
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kind and helpful customer service
I came into the store today and was greeted by a lady called Sarah who was very friendly and helpful, found me a perfect deal on a iPhone 17 pro max, great service
28 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Ajay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Staff so lovely and helpful
Great customer service today I wanted a new sim for my daughter’s first phone and Sarah helped me find the best deal and a great price. Thankyou
28 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Samantha,
Thanks for the lovely review and fantastic support for Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Carly was extremely pleasant and…
Carly was extremely pleasant and helpful throughout the visit.
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Katy
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had amazing service of Keeley she…
Had amazing service of Keeley she remained professional and calm while also taking the time to explain and find the perfect deal she was very polite and was very patient when I got stuck trying to understand the different deals
6 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Kieran,
Thanks for the lovely review and fantastic support for Keeley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you to Matt
Thank you to Matt , I came in Saturday for some advice on a new phone and other issues, he made things very simple and understanding
27 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Chrissy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
upgraded my sim
upgraded my sim, keeley served me. Great customer service will be returning in the future 😊
23 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt was amazing and helped me save…
Matt was amazing and helped me save money. Thankyou
27 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Kelsey,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to answer any questions I had about the contract since I’d switched over from another provider. Great customer service and an asset to the Merthyr team! Love my new phone, thank you Sarah.
24 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Liam,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt helped with my upgrade great…
Matt helped with my upgrade great advisor 10/10
29 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Wayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into Vodafone and was greeted by…
I went into Vodafone and was greeted by Sarah that was very happy to help. Sarah helped me change over network providers She listen to everything I asked for and made it happen with a good price. Can’t thank her enough!
12 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Phone on contract
Vodafone have been with them for like 6 or more years never had a problem until it took a phone out with them. When I had the phone there small problems from the start with the phone like turning of randomly but it ok then I had it sent of as it was cover by life time warranty sent it of then to be told the charge port was damage with it was not then after a while they argued to pay for the charge port to be done as I did not damage it and to be told after confirm with phone repairs department to sort. Next day to be told that the phone was going to cost more to repair it then it worth having lots of phone call to be promised the phone will get fixs or get a replacement which did not happen then to be told by top manger they cloud not find a replacement phone as it was cover under lifts warranty with the plan then said all the other people who work there are lies even they manger said at the time we should had a replacement for free then had the check the policy as it a fault with phone it cover until next year even the upgrade team even said I should of not paid to upgrade it should be free but in end never heard back of Rip of never agin
24 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hi. We appreciate you sharing your experience. It's disappointing to hear about the issues you've faced with your phone and the warranty process. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Happy customer 
Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and options ,Sarah managed to knock my bill down by a significant amount, I left the store a very happy customer…
Thank you Sarah x
11 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Alix one of the retail advisors was…
Alix one of the retail advisors was absolutely fantastic when dealing with me. Can't say enough good things about this lovely lady, so,so helpful and a lovely smile on her face all the time.
22 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Marilyn,
Thanks for the lovely review and fantastic support for Alix.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Keeley was amazing helped me with my…
Keeley was amazing helped me with my order and moving stuff across 10/10 :]
20 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Spoke to keeley
Spoke to keeley needed help moving from ee to Vodafone for sim great service 10/10
19 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
My mum needed a new more updated phone…
My mum needed a new more updated phone but needed to keep her number Sarah was absolutely amazing went through everything with her .one very happy customer
9 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Amanda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt the gentleman that I dealt with…
Matt the gentleman that I dealt with today was very experienced in what he does and Wes very knowledgeable and very helpful.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lovely friendly staff
Lovely friendly staff
Keeley was Very helpful
24 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hi Rebecca ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Keeley —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Keeley served me for my upgrade and I…
Keeley served me for my upgrade and I am very happy with it, she was a lovely girl and helped me loads highly recommend her shes a big asset to Vodafone:)
24 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Lisa,
Thanks for the lovely review and fantastic support for Keeley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the Vodafone store in…
I went into the Vodafone store in Merthyr Tydfil to get a Samsung Galaxy S25. Alix was extremely helpful and went through all of my options and price plans. Thank you Alix, love my new phone :-)
22 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Merthyr Tydfil
Hey Rhiannon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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