Vodafone UK - Merthyr Tydfil Reviews 

146
TrustScore 5 uit 5

4,8

3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB


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Beoordeeld met 5 van de 5 sterren

Carly looked after us on Saturday, a credit to the merthyr store , her customer service skills are excellent

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... Toon meer

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Bedrijfsgegevens


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  • 3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

146 reviews

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4,8

Alle reviews

(146)

40.419 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Alix was so helpful in upgrading my…

Alix was so helpful in upgrading my phone contract for me. She was friendly and nothing was too much trouble, a credit to the store.

19 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Ffion,

Thanks for the lovely review and fantastic support for Alix.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very beautiful experience

Very beautiful experience. Alix was very helpful, she was very approachable and was generous with her explanations. She made the overall purchase experience very pleasurable and relaxing. I had a top tier customer experience.

27 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey there, ​

Thanks for the lovely review and fantastic support for Alix. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

They were very nice and kind to me and…

They were very nice and kind to me and my bampy to do our upgrade for my iPhone 16 black love the phoe working grate 5 star your shuo should be lovey Pepole

8 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Rhylan,

Thanks for the lovely review and fantastic support for the team. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was fab

Alex was fab

27 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Stacey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shaun was amazing as usual

27 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Dan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had 2 amazing deals

Had 2 amazing deals, spoke to keeley who got me 2 upgrades that I am over the moon about. I've had a lot off issues with Vodafone over the years but am really pleased with what I have now and clear with what I've got going forward 10/10 girl 👏

10 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Pamela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lynzy was extremely helpful and…

Lynzy was extremely helpful and knowledgeable. Her professional and patience when dealing with my query was second to none. I would highly recommend lynzy to my friends and family. She is an asset to Vodafone and a member of staff that should be valued.

29 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Martin,

Thanks for the lovely review and fantastic support for Lynzy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Lynzy and team

Great service by Lynzy and team

24 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Shaun,
Thanks for the lovely review and fantastic support for Lynzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service from keeley…

Absolutely amazing service from keeley , she spent so long helping me sort my new phone whilst helping all other customers who came in , she is absolutely fantastic !!! Definitely will keep using meethyr store !! All other customers thought she was brilliant too !!

6 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hi Sian,

It's lovely to see you had such a positive experience with Keeley. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was very helpful

Matt was very helpful, polite and efficient. He made me feel at ease and got done everything I needed him to.

1 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hi Carrieann,

Thank you for your review for Matt. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service was excellent

The service was excellent. Niamh was very helpful and patient with me willing to explain everything

25 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hi Wendy,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Keeley was great and helped loads with…

Keeley was great and helped loads with my inquiry:)

22 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Gareth,

Thanks for letting us know what an amazing job Keeley did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Today I went to Vodafone to upgrade my…

Today I went to Vodafone to upgrade my phone I've been with them 12 years + and Today Alix served me order no DHD 0000000353476767 and nothing was to much trouble to explain to me tell me anything I wanted to know the only trouble was Vodafones computers are so slow stalling playing up but Alix over came that and done a excellent job

16 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hi David. Thank you for your review for Alix. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Keeley was exceptionally helpful

Keeley was exceptionally helpful. Remembered me and what I was looking for from my last visit. Advised myself and my husband on how to save money. She absolutely knows her job inside out. Excellent customer service

11 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy visit. And sale.

Matt was lovely.quietly spoken, made for a relaxing visit.
Very professional, with good knowledge of products.
Asked what phone, and type of contract I wanted.
No pressure.
He gave me a breakdown of my plan and payments.
After the sale he went over all the details, and discussed after care etc. Well done e Matt and Vodafone. ( a long time customer ).

After I chose my device and type of contract he gave

3 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Keeley was great done me 2 great SIM…

Keeley was great done me 2 great SIM deals 10/10

13 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Shirley,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lynzy was great

Lynzy was great, perfect example of a too employee!

12 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hi Brian,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Niamh was very helpful and help set up…

Niamh was very helpful and help set up our wifi after an issue online.

22 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

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