Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Lees wat reviewers zeggen
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Toon meer
Bedrijf heeft geantwoord
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
Bedrijf heeft geantwoord
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Metro Centre Experience
Geschreven door het bedrijf
Contactgegevens
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk
5,0
Uitstekend
501 reviews
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The service was very good
The service was very good. Amy was very helpful and knowledgeable and I can highly recommend Amy from the metro centre store
6 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jeanette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry was great
Harry was great, super efficient and helpful despite having an address issue on my end! Also saved 50% from my current rate which was a plus!
Thanks so much!
7 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Niel, was brilliant, super helpful, knowledgeable, and amazing, thank you for all the assistance with our contracts, appreciate it.
6 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Peter,
Thanks for the lovely review and fantastic support for Niel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would like to thank her very much
I would like to thank her very much; he discovered that I was overpaying and offered me a more reasonable price. I am grateful for herhelp.
5 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service …came in with my dad who…
Great service …came in with my dad who has a speech and mobility problem….Courtney was lovely - she explained things in detail to my dad and was extremely helpful, friendly and knowledgable - great service
4 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Courtney was very friendly and helpful
Courtney was very friendly and helpful. She answered all of our questions and give us a good deal on my new phone. Definitely a 10/10.
3 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Vickie,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted easily 👌
The young girl Courtney was such a lovely helpful respectful person.
She was very knowledgeable and helped me through a problem with my broadband
Thank you
3 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store after having a nightmare online
Went into store after having a nightmare online and Neil was really helpful. I recommend to upgrade or get new phones in store rather than online they are so much more helpful
2 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Bethany,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil is so knowledgeable and helpful
Neil is so knowledgeable and helpful. He gave us lots of great advice and helped us save some money too! Thanks Neil 😁
30 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Metro Centre Experience
Hey Chris,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very impressed with Vinny, for his attention to detail and explanations. Thank you Vinny. X
29 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney give me 1st class service…
Courtney give me 1st class service fantastic help to me.
28 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey James,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the young lad was fantastic really…
the young lad was fantastic really polite and friendly plus the big one saved me money on my plans and was really knowledgeable about the products really really happy with him and Vodafone 😁😁
27 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service. Great value for money and Harrison did everything he could to find the best deal that suits me!
Very helpful and friendly service
27 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience in store today
Amazing experience in store today, Harry was able to sort my new phone and sim plan in a few simple steps! So straight forward and very pleasant experience. 5* customer service from Harry I was in very safe hands today! Thank you.
27 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Stacey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Neil was very helpful and pleasant
27 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were all helpful and polite
Staff were all helpful and polite. I suffer with terrible anxiety but felt calm and relaxed no anxiety due to the atmosphere in the shop. Thank you Courtney and staff 👍
27 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Joanna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was seen by Harry.
I was seen by Harry in the Metro at Gateshead and he helped me with my Vodafone contract for 24 months. I got all my questions answered.
24 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Service
Efficient , friendly service that provided a much better deal than expected
22 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Neil got me 50% off on my Sim only…
Neil got me 50% off on my Sim only deal. Helped me out alot. Better experience than Darlington branch.
21 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Connor,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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