Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Lees wat reviewers zeggen
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Toon meer
Bedrijf heeft geantwoord
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
Bedrijf heeft geantwoord
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Metro Centre Experience
Geschreven door het bedrijf
Contactgegevens
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk
5,0
Uitstekend
501 reviews
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Courtney was fantastic
Courtney was fantastic! She was able to sort out the problems I had with my phone quickly & smoothly , something another shop & the Vodafone phone support had failed to resolve.
19 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry was very helpful and gave me good…
Harry was very helpful and gave me good advice regarding my daughters upgrade very quick and easy visit to Vodafone metrocentre
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edvard at the metro centre was…
Edvard at the metro centre was extremely helpful and friendly. He was very patient and answered all our queries. We got all the upgrades sorted. Thank you for his help.
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Elaine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media TeaM
Harry is a superstar!
I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, friendly, patient, and genuinely cared about helping me find the best solution.
Harry really brings the quality of the store up with his outstanding customer service and positive attitude. He went above and beyond to make sure I was happy, and it’s clear he takes pride in what he does. Customer service like this is hard to find, and Harry is a real credit to Vodafone. Highly recommend!
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Emily,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry was amazing in store and has…
Harry was amazing in store and has solved my mamas query and upgrade out perfect the store standards and amazing store quality
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Harry was very helpful and patient
Harry was very helpful and patient. Explained everything so that I understood what I was paying for. Thank you Harry.
13 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jean,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were warmly greeted with an…
We were warmly greeted with an excitement of us getting an upgrade on a IPhone 17 Pro. Service was outstanding along with a Fab deal, Thankyou Courtney
11 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Janice,
Thanks for the lovely review and fantastic support for Agent_name.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service excellent in the metro…
Customer service excellent in the metro centre by dan. He was very knowledgble and so helpful i am in my 60s and sometimes not to good at tech. I am very very happy with the customer service i received from dan thankyou
11 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Harry from the Metro Centre branch…
Harry from the Metro Centre branch today was very helpful. Lovely and polite and got us a good deal.
9 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service with Harrison
Excellent service with Harrison. Money saved.
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey AG,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was really helpful in getting me…
Harry was really helpful in getting me a great new deal after I initially only went into the store to browse.
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Paul,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Neil at Metrocentre
Spoke to Neil at Metrocentre. Excellent service and very knowledgeable. Highly recommend
1 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey David,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were very well serviced by a young…
We were very well serviced by a young man called Harry.
Polite, courteous , friendly and helpful.
29 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Harrison from Vodaphone was really…
Harrison from Vodaphone was really helpful and professional. Everything explained.
29 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Neil was amazing very professional…
Neil was amazing very professional worked through all options and found the one that worked best. Best customer service i have recieved in any time upgrading phones or sims
28 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jonathan,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic Customer Services Went to Vodafone to renew our broadband…
Went to Vodafone to renew our broadband account. Courtney was fantastic, professional and very engaging. We left as happy customers with faster broadband and a cheaper deal. Thank you Courtney excellent customer services.
27 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Julia,
Thanks for the lovely review and the fantastic support you’ve shown for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Smooth visit and knowledgeable staff.
Neil was very helpful and knew the products very well. Went through all the options and worked out the best deal for what we needed. Thank you 😊
26 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Joanne,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very effective and quick service by…
Very effective and quick service by Harry, very helpful.
26 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ash,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry has been very helpful today…
Harry has been very helpful today getting me a great deal on a new SIM and advised on a new phone when it's due for an upgrade, saving me money.
26 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Harry.
24 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Matthew,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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