Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie85 Northbrook Street, RG14 1AE Newbury, GB
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Lees wat reviewers zeggen
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Toon meer
Bedrijf heeft geantwoord
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Toon meer
Bedrijf heeft geantwoord
Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Newbury Northbrook
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
85 Northbrook Street, RG14 1AE, Newbury, Verenigd Koninkrijk
4,7
Uitstekend
366 reviews
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Excellent customer service given by…
Excellent customer service given by Joshua in the newbury branch. Explained everything I needed to know. I got a new phone and great deal in 15 minutes. Perfect!
31 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Stay away from Vodafone broadband
Stay away from Vodafone broadband. We went with them because they were cheap and we've had endless problems with the signal and ping latency issues. When you phone...they fix it temporarily after an hour on the phone. Then a few weeks later back to bad signal. I cannot wait to leave Vodafone!
26 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Kyle,
We sincerely apologize for the inconvenience caused by the signal and service issues. That’s definitely not the experience we want for you, and we’re here to make it right. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Kyra at the Newbury store was extremely…
Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Andrei was absolutely amazing
Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊
16 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Jill,
Thanks for the lovely review and fantastic support for Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer care
Great customer care, Selena looked after us very well.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Newbury Northbrook
Hey Ellen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was extremely polite
Andrew was extremely polite, friendly and helpful. He made everything easy for me.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Karny,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was fab
Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!
13 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kyra was incredible
Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human
11 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Sean,
Thanks for the lovely review and fantastic support for Kyra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selina was Lovely efficient and…
Selina was Lovely efficient and incredibly helpful
4 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Trudy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was most helpful and solved a…
Selena was most helpful and solved a serious problem with minimum fuss.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Stephen,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Femi was really helpful and saved me so…
Femi was really helpful and saved me so much time
2 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hi there,
Thanks for the lovely review and fantastic support for Femi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Femi in Newbury store was amazing.
Femi in Newbury store was amazing.. patient and efficient
And saved me nearly £50 per month so I’m very grateful - thanks Femi
2 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Vicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Femi was professional
Femi was professional, courteous and sorted out new tariffs and upgrade with no fuss. Thank you.
23 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Cameron and…
Excellent service from Cameron and Will. Great passion for customer service.
21 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Sylvia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Veramente gentili
Mi sono trovata molto bene, Oliver è stato molto gentile e ha avuto molta pazienza con me che non parlo bene inglese.
9 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Alessandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone not powering up.
I was in panic mode as my phone would not hold the charging cables and despite my cleaning it I still not get it to work. So before I went to apple I thought I’d ask the Vodafone their advice and Kyra was brilliant. She carefully checked and cleaned it whilst being very understanding. Her magic touch sorted it and all worked. She did not make me feel stupid but said it was a common occurrence. She was speedy, professional and kind as she could see I was distressed.
Thank you Kyra!
5 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was very helpful and very quick…
Selena was very helpful and very quick and efficient. Got exactly what I needed
6 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Claire,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kyra was fab
Kyra was fab, she sorted out my upgrade and my parents. She was patient and thorough. So lovely too!!! She is a real credit to Vodafone Newbury! Thanks Kyra !!
5 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Ella,
Thanks for the lovely review and fantastic support for Kyra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited Vodafone today and Cameron…
I visited Vodafone today and Cameron and Nissi helped me purchase my new phone, it was that easy we then bought my sister one while there. Could not recommend enough !!!
5 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newbury Northbrook
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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