Vodafone UK - Newcastle Eldon Square Reviews 

195
•
TrustScore 4.5 uit 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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Beoordeeld met 5 van de 5 sterren

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(195)

42.728 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Gemma was great

Gemma was great. Really friendly and helpful would definitely recommend a visit

14 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Emma,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Umar

Great service from Umar. Took time to help me with my phone and the good service made me switch from O2.

9 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Candy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taz knew what he was talking about and…

Taz knew what he was talking about and was really helpful.

8 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Simple process

Simple process, good explanation of price breakdown, trade in and process for transferring over phones

8 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hi! This is wonderful to hear! We're so glad you found the process straightforward and appreciated the clear explanation of pricing and trade-in options. Your feedback is truly valued.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Beoordeeld met 5 van de 5 sterren

Gemma was super helpful and sorted out…

Gemma was super helpful and sorted out online order issues. Plus found me a better deal. Top work!

4 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Charlotte,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Gemma

Fantastic service from Gemma
Really helpful

2 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was very helpful with sorting out…

Gemma was very helpful with sorting out my mum’s new phone and changing my sim deals so I saved money

1 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Joanne,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andrew was efficient

Andrew was efficient, knowledgeable, friendly and patient.
He explained everything clearly and did not treat us like idiots which we appreciated.
We would recommend Andrew highly and were happy with the service he provided.

15 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Genevene,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was mint

Gemma was mint, got me a great deal, and was good craic while we sorted it.
Cheers!

9 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Rob,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff very knowledgeable and helpful

Staff very knowledgeable and helpful. Excellent service. Thank you.

8 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Very happy with the customer service…

Very happy with the customer service team today she was very helpful and got me the best deals

8 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Kellie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful service

Very helpful service
Gemma is a great ambassador for the store

7 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Sheridan,

Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was fast and expert

Gemma was fast and expert. Easy friendly transaction

7 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Gerard,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was once again been served with…

I was once again been served with Honour and dignity at the Newcastle upon Tyne Vodafone store were I meet Will and Nathan who were very dedicated with their job with smiling faces and entertainment during the hours I spend with them

4 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex the great

Alex was class, really helpful and sorted us right out with no issues

2 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Jak,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Umar was brilliant and provided an…

Umar was brilliant and provided an excellent service; truly a great asset to Vodafone company. Thanks Umar!

15 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Marissa,
Thanks for the lovely review and fantastic support for Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Will at the Eldon square branch

Had alot of complicated issues that needed resolved in a short time period, Will was extremely helpful and patient throughout the whole process and absolute 10/10 experience, a great ambassador for the company Will deserves alot of credit!

15 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hi Sudoname, thank you so much for your wonderful review and the amazing support you’ve shown for Will at the Eldon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Talked through all my options clearly

Talked through all my options clearly, was friendly and the shop was welcoming

14 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

The customer care was spot on.

The customer care was spot on.
Vert friendly and welcome

12 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Kumoi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic Experience

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also superb as had some systematic issues. Vodafone Newcastle could not recommend more!

11 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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