Vodafone UK - Rhyl Reviews 

223
TrustScore 5 uit 5

4,9

Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB


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Beoordeeld met 5 van de 5 sterren

Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... Toon meer

Beoordeeld met 5 van de 5 sterren

Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(223)

40.490 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

New Broadband contract and sim card

The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, with the package giving me better value for money than my existing providers.
I am very happy with service I receive today.

27 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey J,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Internet for caravan

Alex and Ryan were really helpful and had a laugh with them, great with kids too

18 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Sharon,

Thanks for the lovely review and fantastic support for Alex and Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I was due an upgrade on my mobile phone.
I had an idea what I wanted, but valued the information that I was given about the variety of phones in my price range.
There was no hard sell, I felt my preferences were listened to.
George explained very clearly how my new plan would work. He also transferred all my phone information to my new phone. This was a great service.

26 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey H,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex and Will were very helpful with…

Alex and Will were very helpful with helping me choose the right phone and plan

26 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

{{screenName}} Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic job done by George today

Fantastic job done by George today.
Managed to sort my issue out which I have been trying to sort with online and over phone customer service.

Done it all within 15 minutes.

12 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi. We're happy to hear that the issue you encountered was resolved quickly. We appreciate your positive feedback and are glad we could provide a better experience for you. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great store

George is a great member of staff, he was informative and polite. I needed a sim for my little sister and he helped me to find the perfect one at a good price.

1 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are glad the staff member was helpful and informative. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing people and service…

Absolutely amazing people and service especially from Alex

27 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex and George very helpful

27 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi. We appreciate your positive feedback! We're glad our team members were helpful and provided excellent support during your visit. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Expertise, helpfulness and kindness

The kindness and expertise of George Jones was second to none. He was knowledgeable and helpful. I would recommend him and the Rhyl store to any one looking to buy or have advice. I will be back, thank George and team.

27 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi. We appreciate your kind words! We're happy to hear that you found our team's support and knowledge helpful. We value your recommendation and look forward to your next visit. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful young man

Very helpful young man
Thank you 😃

25 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi. We are happy to hear that our advisor was helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Will and George - AMAZING!!

Will and George have gone above and beyond to help me. Nothing has ever been too much, and they have been so helpful and reassuring while getting my first phone contract. They deserve recognition for how great they have been! Thanks again!

4 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Meg,

Thanks for the lovely review and fantastic support for Will and George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff were very friendly and…

The staff were very friendly and helpful and did not patronise me

13 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George was very helpful with my…

George was very helpful with my upgrades
Excellent service would highly recommend thank you

11 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex and George helpful

Alex and George helpful, changed everything thank you!

8 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Robert,

Thanks for the lovely review and fantastic support for Alex and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beyond helpful

I came into a branch as I needed to update my phone and the online bot was not helpful at all.
Honestly have never met people more willing to help.
Will and George went through what I needed to know and explained in great detail the best way to sort my Vodafone account to make them easy to manage. Brilliant team.

10 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Danielle,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William was fabulous

William was fabulous, he was cooking! also saw George

6 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Carol,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. And informative

5 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff very polite

Very helpful staff very polite

4 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Lorraine,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

1 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Amzie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, served by George. Got me a good deal on my new phone. Would recommend popping in if you're in the area.

20 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

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