Vodafone UK - Rhyl Reviews 

223
TrustScore 5 uit 5

4,9

Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB


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Beoordeeld met 5 van de 5 sterren

Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... Toon meer

Beoordeeld met 5 van de 5 sterren

Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(223)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Will and Alex really helpful

Will and Alex really helpful, better than EE

19 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Ian,

Thanks for the lovely review and fantastic support for Will and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George was excellent today

George was excellent today, helped me with all my questions and walked away with my new phone same day. Thank you

5 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rhyl

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, quick and helpful! Great deal too 👌

4 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rhyl

Hey Kaley,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic service as always. Found great deal on upgrade

28 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Joe,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amaziing&very helpful

Amaziing&very helpful
George

16 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rhyl

This is great to hear, thanks for sharing Jane,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Will & Alexander were very helpful &…

Will & Alexander were very helpful & informative.

14 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi Hannah. Thank you for your feedback. We're glad you're happy with our service.

If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really professional and quickly dealt with

Will dealt with my transition of my old phone to my lovely new one . Explained everything very professionally and polite .
A great team leader in his time with others around him too .

14 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

We're happy to hear that the phone transition went smoothly,

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

George was very friendly and knowledgeable and helped me to decide on a new phone, new sim plan and set everything up for me. Excellent customer service. ⭐️⭐️⭐️⭐️⭐️

14 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi Hayley.

We appreciate your wonderful review and support for our agent George.

For any assistance, find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Attention to detail

Attention to detail

27 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hi Charles. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly. Job well done

6 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rhyl

Hey Audrey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent staff

Excellent staff, explained things very well, great customer service and Brilliant store.

5 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rhyl

Hey Ann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service great people

Good customer service great people

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Lewis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex and Izabel have been excellent and…

Alex and Izabel have been excellent and very helpful

22 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Luke,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great job from george

George was really helpful explaining things to me and what I could go for next and what I could save by doing so

18 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Teenage,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service

17 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Chloe,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

My elderly father is having a fibre…

My elderly father is having a fibre upgrade 17/4/25 Openreach know where the address is BUT V.fone have attempted to deliver a new router to an old address of his he left in 2019. I have spent over 2hours on the phone/chat. He has not received any billing since he moved and cannot access his broadband/telephone account. His mobile which he has with them shows all his current details, yet the accounts are not linked. He stayed with myself in 2019 when he left the address, and then broadband and landline were set up 30/12/2019 at his new address. In the meantime he cancelled his Direct Debit as he was in between addresses and then V.fone threatened to send in the bailiffs for a cost of well be low £100. How sad is that.!!

13 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Phillip,

I am sorry to hear that you are experiencing issues with billing and fiber upgradation. If you would like to raise this as an official complaint and have already spoken to the Broadband team without receiving the resolution you were looking for, please contact our chat team on Facebook at Vodafone vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication.
Explained everything.
We even had a cup of tea

11 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Cath,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

great customer service 👍

5 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Izzy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex helpful

Alex helped to port my husband's number over so I came back and got one myself, really helpful

3 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Ann,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The five stars is for my experience at Vodafone in Rhyl

The five stars is for my experience at the Vodafone store in Rhyl – but not for my initial attempts to sort out a new contract first online and then by calling Vodafone direct. I was dealt with by George at Rhyl and he couldn’t have been more helpful or pleasant. Dealing with another human being face to face was infinitely preferable to the online or telephone experience and George sorted everything out promptly and efficiently. He was an absolute pleasure to deal with.

28 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Rhyl

Antwoord van Vodafone UK - Rhyl

Hey Rob,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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