Vodafone UK - South Shields Reviews 

238
TrustScore 5 uit 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

238 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(238)

40.836 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Emily was really helpful & friendly and…

Emily was really helpful & friendly and made me feel comfortable being in store. She managed to sort all my problems out with my contracts and I left feeling at ease with no more stress and a brand new phone! Highly recommend to see Emily if you have any problems :-)

6 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Lauren,

Thank you for taking the time to leave us a review and share this great feedback for Emily.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Been in south shields store an simon …

Been in south shields store an simon set new fone up for me top class service from start to finish

14 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Carol. Thank you for your review for Simon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily from the South shields store very…

Emily from the South shields store very polite and helpful whilst sorting out new fone an contract

10 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Carol,

Thanks for your feedback regarding your experience with Emily. We're glad you found a great deal too!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service looks after my…

Excellent service looks after my business account and always great advice

25 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Jason,

Thank you for your 5 star review! We're so glad you're enjoying Vodafone and always receive great advise.

The Social Media team are more than happy to help if you ever have issues in future. You can reach them via Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great store friendly staff

22 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Frank,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The store manager was very helpful and…

The store manager was great for helping me out. I was recommended by a friend to use voxi. The guys at the shop were class sorted my phone and contract, no worries! Cheers 👍🏻

29 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey Josh,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

3 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Carol,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Everyone is always so nice and helpful…

Everyone is always so nice and helpful in this store ,

30 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Gillian,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

30 december 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Graham,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service on my daughters new…

Excellent service on my daughters new phone would recommend Carl at Vodafone

29 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey there,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good experience

Very pleasant halpful and knowledgeable staff member As a technophobe she gave good straight forward abvice on pros and cons with different deals.

16 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey Ste,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Professional service.

Just renewed my contract for both our phones. We were served by a very friendly, well mannered, curious and very professional assistant.

27 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Gerald,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing and helpful staff

Emily was amazing, giving me the best deals available to me. She was very helpful

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Rebecca,

Thank you for reviewing and sharing this great feedback for Emily.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff are excellent

Emily was very helpful

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Tamara,

Thank your for your review and feedback for Emily.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great store friendly staff

23 november 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Kevin,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing couldn’t be more helpful after…

Amazing couldn’t be more helpful after a nightmare experience with customer service regarding upgrade

22 november 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Gemma,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good and pleasant

22 november 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi customer,

Thanks for sharing your kind words for our South Shields store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Nice and helpful

Nice and helpful, canny chat and a nice coffee

30 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Thanks for the fantastic feedback, Alan! It's really appreciated.
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful team here

Very helpful team here, really polite and dont feel pushed to buy. Thanks you!

4 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Benny,

Thanks for your review our South Shields store.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Helpful staff

I went into the shop today for some advice around my upgrade.I was served by felicity and she made me feel very welcome and knew exactly what I wanted.

2 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Chantelle,

Thanks for the lovely review and fantastic support for Felicity.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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